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Strategies for Supporting Next-generation Networks: Proactive, Predictive & Preventive by Alcatel-Lucent August 2008 - (Free Research) This white paper dimensions the two-stage evolution from today’s prevalent product level support model to network-level support and ultimately to service-level support. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

White Paper: The Windows Mobile Netbook for the Enterprise with Low TCO by Celio Corp / REDFLY Mobile Companion August 2008 - (Free Research) The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategies for Customer Growth and Loyalty in the Enterprise by Infor February 2008 - (Free Research) Customer-centric growth strategies are being developed and implemented by enterprises around the world with a goal to deepen relationships with customers and emphasize long-term satisfaction over short-term sales conversions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Meeting Tomorrow's Internet Performance Requirements by Keynote Systems February 2008 - (Free Research) This white paper discusses how the customer experience can be improved through Service Level Management (SLM). Discover the steps necessary for better defining the processes, IT roles and organizational structures needed to create essential standards. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

White Paper: Increasing Productivity for the Windows Mobile Workforce by Celio Corp / REDFLY Mobile Companion August 2008 - (Free Research) The REDFLY Mobile Companion is a smartphone terminal that allows the smartphone to be used like a laptop when connected to REDFLY, its 80-key keyboard and 8-inch display allow users to interact with Word Mobile just like any word processor. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing ETL for demanding data environments by Syncsort October 2008 - (Free Research) View this Webcast and complimentary Podcast to learn more about how to use ETL today to optimize demanding data environments as well as when and how ETL can effectively support near-real-time requirements. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Automating and Optimizing Service Desk Performance by Kaseya April 2008 - (Free Research) The service desk is the first line of defense for reacting to IT issues, yet most organizations haven't designed their service desk properly. Read this white paper to learn about a solution that addresses this problem and help support your clie... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Framework for Deploying UC: Using a Repeatable Process for Optimizing Your Technology by Avaya Inc. November 2008 - (Free Research) This white paper describes a four step framework for moving unified communications from an ad hoc, deployment scenario, which has resulted in many of the companies interviewed having a siloed implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging BPM for a Greener and Efficient Enterprise by Cognizant Technology Solutions September 2008 - (Free Research) This Webcast looks at business process management (BPM) in action, in a paperless office scenario. It proposes a holistic approach to measure and assess the waste footprint of an organization's paper based processes. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

5 Fast Payoffs from Investing in a Demand Generation Solution by Manticore Technology October 2008 - (Free Research) This white paper reviews the foundational building blocks needed to achieve fast payback from investing in demand generation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerate Business Reporting with a Highly Optimized Analytics Engine by Sybase, Inc. September 2008 - (Free Research) In this paper, learn how Sybase IQ infuses organizations with fast, flexible access to information. With Sybase IQ, you can analyze business performance, detect fraud, gauge marketing results, manage customer relationships, and ensure financial controls. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging the Power of Location Intelligence to Enhance Business Intelligence by MapInfo Corporation May 2008 - (Free Research) This white paper explores the benefits associated with location intelligence. Learn how location intelligence can be used to solve problems of geographic relevance, enhancing business intelligence. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Briefing: How to Optimize ETL for Demanding Data Environments by Syncsort October 2008 - (Free Research) This document is based on a Syncsort/TechTarget Webcast entitled “How to Optimize ETL for Demanding Data Environments.” (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating PCI Compliance with Log Management and Intelligence by LogLogic, Inc. September 2008 - (Free Research) This paper explores the challenges faced in complying with PCI, and how effective log management and intelligence (LMI) can simplify the compliance process. It also provides suggestions for how to best prepare for a PCI audit. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automating Closed-Loop Marketing by Neolane Inc. October 2008 - (Free Research) Aberdeen research reveals closed-loop marketing practices and processes are fundamental drivers of superior performance for Best-in-Class companies; making closed-loop marketing as important today as it ever was in the past. (WHITE PAPER) GO TO WHITE PAPER

Blade Server Performance and Power Consumption Comparisons by Dell, Inc. and Intel October 2008 - (Free Research) It’s essential to consider performance per watt when selecting a dual-socket blade server. Read this white paper to learn how systems from Dell, HP, and IBM stack, using an industry standard benchmark. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SOA and BPM: Achieving Alignment of Business and IT Objectives by Metastorm May 2008 - (Free Research) This white paper explores the steps necessary for implementing a collaborative SOA. Discover the tools essential for to combining the strategic advantages of BPM with SOA to align IT initiatives with business objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

An Architecture for Data Quality: A Kimball Group White Paper by Informatica May 2008 - (Free Research) This paper describes an easily implemented, nondisruptive, scalable, and comprehensive foundation for capturing data quality events as well as measuring and ultimately controlling data quality in the data warehouse. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Steps for the Integrated EDW by Informatica September 2008 - (Free Research) This white paper proposes a specific architecture for building and integrated enterprise data warehouse (EDW) that directly supports master data management efforts and provides the platform for consistent business analysis across the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reference Document: Blackberry Enterprise Server V4.1 Installation Overview by BlackBerry March 2008 - (Free Research) This BlackBerry Enterprise Server installation guide provides an overview of the requirements for installing the new version 4.1. Learn about the necessary steps and requirements and get troubleshooting tips for your messaging server. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Growing Importance of E-Discovery on Your Business by Google November 2008 - (Free Research) The goal of this white paper is to focus on the key issues involved in developing an E-discovery capability and to help organizations plan to become better prepared for the rigors of the E-discovery process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Location Intelligence: The New Geography of Business by MapInfo Corporation March 2008 - (Free Research) This white paper explores the benefits associated with location intelligence for analyzing and deploying location-based information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cable Communications Industry: Meeting the critical needs of today's cable operators by MapInfo Corporation September 2008 - (Free Research) This white paper details how using location intelligence solutions can assist in the successful rollout of telecommunications services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center by Infor March 2008 - (Free Research) Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Holistic Customer Strategies for the Enterprise: Peppers and Rogers Report on the Payoffs by Infor February 2008 - (Free Research) A single view of the customer includes adoption and governance issues that help an enterprise act as a customer advocate, predict lifetime value, and effectively segment its customer base. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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