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11 Reasons Why Ektron Should Be On Your WCM Shortlist by Ektron, Inc. November 30, 2011 - (Free Research) Many businesses take full advantage of web content management systems for a multitude of reasons, but mostly because they allow business professionals the ability to create, publish and manage content on websites rather than relying totally on IT. Read this paper to get some must-know tips for selecting the right web CMS. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unleashing Microsoft SharePoint Server 2010's Web Content Management Features with DocAve by AvePoint, Inc. July 29, 2011 - (Free Research) This white paper discusses the requirements for dynamic websites in today's hyper-competitive business landscape, the case for utilizing SharePoint Server 2010 for WCM, and how AvePoint’s DocAveSoftware Platform enhances the native WCM functionality SharePoint offers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to retain customer loyalty in the competitive retail market by Infor CRM January 16, 2012 - (Free Research) Read this now to learn how single-view software could enhance your customer relationship interactions with more insightful data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Stop losing revenue from poor online customer experiences by Tealeaf August 01, 2011 - (Free Research) 24% of annual online revenue is lost globally due to poor online customer experience. This report will underscore the importance of online customer experience management, or CEM, which is about taking a disciplined approach to understanding how customers interact with your business online and removing the obstacles to their success. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Step-by-step Guide to Migrating from Exchange 2003 to Exchange 2010 by Mimecast June 30, 2011 - (Free Research) While Exchange 2010 promises to offer enhanced communication and collaboration capabilities, the migration process can still be a challenge for even the most diligent IT professional. Take a look at this e-book from the editors at SearchExchange.com for a top-to-bottom, expert analysis of the Exchange migration process. (EBOOK) VIEW ABSTRACT | GO TO

Reducing Costs with Efficient Operations: A Fast Track to More Working Capital by SAP America, Inc. July 01, 2007 - (Free Research) Untamed costs can deplete the precious working capital that's critical to your ongoing operations and new expansions. By instituting efficient automated processes throughout your organization, you can reduce waste, unnecessary overtime, and a host of other cost factors. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Advanced Analytics to Gain Insights into Your Revenue Stream by SAP America, Inc. February 20, 2009 - (Free Research) This CustomerCentric Selling® research can help organizations analyze their sales and marketing processes to gain insights more quickly and accelerate business performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating Business Value with Communication-Enabled CRM Processes by SAP America, Inc. September 2008 - (Free Research) In this paper learn how companies can overcome the limitations in marketing, sales, and service processes by pursuing communication-enabled business processes (CEBPs)–enabled by communication systems that are integrated with business applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Rules in Banking: Connect Decisions to Improve Business Performance by FICO December 2011 - (Free Research) The banking market is heavy with regulatory requirements. Tighter budgets and higher pricing pressure are squeezing profitability. In this white paper, you’ll learn where you can achieve the greatest results by combining these technologies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging Real-Time Web Collaboration to Improve Your Sales Process by CA Technologies. September 2008 - (Free Research) Recent advances in Internet infrastructure technology and maturity of technologies supporting collaboration over the Internet have resulted in new methods for sales organizations to interact with their customers, collaborate with sales team members. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc. There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

City University London Policy Challenge Report: Removing barriers to government using SME IT suppliers by ComputerWeekly.com August 2010 - (Free Research) The present need to radically cut public expenditure provides a once in a generation opportunity to transform the efficiency of the public sector. In order to achieve this, the public sector needs to radically change its current business processes to achieve greater efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Become a More Demand-Driven Organization by SAP America, Inc. September 2011 - (Free Research) Today’s global supply chains are marked by lack of visibility and long decision-making times that make it difficult to plan and execute with the speed and precision required by today's volatile markets. This paper explains how to establish a highly collaborative, demand-driven planning process that will help you overcome these modern challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Yamaha in Tune with DocuSign for Salesforce by DocuSign, Inc. January 2012 - (Free Research) Read this brief case study to learn how Yamaha greatly improved its contract management processes with DocuSign and then implemented the electronic signature system into its Salesforce system for even more efficient processes. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Case for Electronic Signatures for Human Resources & Staffing by DocuSign, Inc. January 2012 - (Free Research) This paper details the benefits of electronic signature systems and how they particularly assist the human resources industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advancing Enterprise Mobility to Improve Sales and Service by SAP America, Inc. March 2011 - (Free Research) Explore the latest thinking on use of mobile technology to deliver business value by enabling sales and service processes – and transform processes across the enterprise. Business software vendors can best support their customers by collaborating with strategic partners to co-innovate and foster a mobile ecosystem. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc. July 2011 - (Free Research) The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Matching Technology Improves Data Quality by Talend September 2010 - (Free Research) Matching technology plays an important role in achieving a single view of customers, parts, transactions or almost any type of data. Often used to identify duplicates, matching technology is vital to providing data that is fit-for-use in enterprise applications. This paper outlines the basic theories, strategies, and algorithms of record matching. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

6 Steps to Enterprise Resource Planning Implementation Success by IFS January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering Insight to Action with Oracle Business Intelligence Enterprise Edition 11g by Oracle Corporation October 2010 - (Free Research) Watch this product demo as it illustrates a typical problem-solving process that can be served by a BI solution that incorporates a deeper level of timely business intel to drive the best possible business-improving decisions. (PRESENTATION) VIEW ABSTRACT | GO TO

How to tackle trust and co-operation by ComputerWeekly.com November 2010 - (Free Research) It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using BPM and SOA in the Modern Enterprise by Oracle Corporation UK Ltd February 2011 - (Free Research) This paper discusses some of the most important goals of the modern enterprise and the ways in which Service-Oriented Architectures (SOA) and Business Process Management (BPM) are innovatively addressing them, with an emphasis on solving today'schallenges and putting in place an enterprise-wide architecture and framework for future successes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Cloud Computing Increases The Agility Of Your ERP System by Plex Systems November 2010 - (Free Research) This paper explains how with a community-driven development approach, enhancements are driven by a community of users, which means the system constantly improves in the exact way a user requires. Continue reading to learn the power of community-driven product enhancement. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Apply the power of CRM to build customer loyalty by Infor CRM February 2012 - (Free Research) This tip guide comes straight from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Read on to learn how to utilize today's technologies for enhancing customer relationship management (CRM) strategies. (EGUIDE) VIEW ABSTRACT | GO TO

The Cost of Delaying Server Refresh Cycles by Dell, Inc. June 2010 - (Free Research) This white paper reveals the risks of putting off server refreshes. Explore alternative strategies that enable you to lower costs and learn how to calculate the return on your server investment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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