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Your search for keyword: web access services Learning returned 336 results.
 
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Use effective call centers to build customer loyalty by Infor CRM
February 08, 2012 - (Free Research) This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty.
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Service. Smarter. Thriving in the age of the empowered customer by IBM
January 30, 2012 - (Free Research) In this white paper, learn all about IBM's smarter commerce approach, which considers the entirety of the business-to-business (B2B) and business-to-consumer (B2C) experience. Read on and gain insight into how you can separate yourself from the competition by offering outstanding customer care in the days, months and even years after a sale.
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Protect Your Customer Base by Ensuring the Best Customer Experience by LogMeIn, Inc.
February 01, 2012 - (Free Research) Access this whitepaper to learn more about the changing landscape for mobile devices and platforms, and how remote support can help improve customer service.
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Can Your Center Keep Up with the Changes? Manage the Avalanche of Complexity and Still Control Costs by Calabrio, Inc.
January 25, 2012 - (Free Research) Read this white paper to learn more about the future changes with contact centers and the best ways to prepare your organization for these changes.
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Are your online customers struggling?  Learn how to increase satisfaction and drive revenues by Tealeaf
September 27, 2011 - (Free Research) Knowing why a customer is dissatisfied with your company's online interaction is essential to successful online marketing. Read this white paper to learn about Customer Struggle and how you can eliminate it from your online customer interactions.
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crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Case Study: Sling Media - A Better Customer Experience with Integrated Support by LogMeIn, Inc.
January 20, 2012 - (Free Research) Learn about a leading on-demand remote support product that is easy to use and secure with cost-effective service delivery.
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Securing Virtualized Environments and Accelerating Cloud Computing by CA Technologies.
June 18, 2010 - (Free Research) There is no question that virtualization offers compelling tangible benefits for an IT organization. Virtualization is inevitable, and cloud computing is a new opportunity. Read this paper to learn about virtualization security, the CA Technologies Access Control (AC) solution, and how to accelerate cloud computing.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reliable Messaging Solutions for Retail -How Open Source Software Creates Opportunities in Retail by FuseSource
July 31, 2011 - (Free Research) As an alternative to big vendor messaging solutions, open source software presents an entirely different cost model and more flexibility in deployment options that suit the needs of retail perfectly. Read this paper to learn more about open source software and why it is the optimal approach to integrated messaging for large retail enterprises.
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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
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So You Think WS08 R2 Remote Desktop Services (RDS) Will Meet All of Your Organization’s Needs? by Ericom Software
January 27, 2011 - (Free Research) This paper examines how Microsoft Windows Server 2008 R2 remote desktop services (RDS) is a good, entry-level platform for simple deployments, low-complexity environments, and server based computing.
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Best Practices for Mobile Device Support by LogMeIn, Inc.
February 01, 2012 - (Free Research) Access today’s whitepaper to learn more about the best practices for mobile devices support and a solution that can help you make your mobile support be better – and smarter.
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Leverage WFM for exceptional customer experiences by Infor WFM Workbrain
December 16, 2011 - (Free Research) Read this white paper to discover strategies for leveraging workforce management (WFM) to improve customer service, and thus increase customer satisfaction and retention.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increasing Operational Efficiency: enabling end-to-end change by CA Technologies.
September 01, 2010 - (Free Research) Development and change within the IT infrastructure can be a very demanding and frustrating task. Access this exclusive resource now to learn the value of an automated and centralized end-to-end change management application.
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Presentation Transcript: The Real Deal about Windows Server 2008 R2, Part 1 - Latest Security Enhancements by Dell and Microsoft
May 21, 2010 - (Free Research) This presentation transcript compares the first and second releases of Windows Server 2008. Discover security improvements to this enhanced operating system and learn how they impact your small or mid-sized business.
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Podcast: The Real Deal About Windows Server 2008 R2: Latest Security Enhancements  by Dell and Microsoft
May 21, 2010 - (Free Research) This podcast compares the first and second releases of Windows Server 2008. Discover security improvements to this enhanced operating system and learn how they impact your small or mid-sized business.
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The Real Deal about Windows Server 2008 R2: Latest Security Enhancements by Dell and Microsoft
May 21, 2010 - (Free Research) This videocast compares the first and second releases of Windows Server 2008.  Discover security improvements to this enhanced operating system and learn how they impact your small or mid-sized business.
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Sell. Smarter. Thriving in the age of the empowered customer by IBM
January 30, 2012 - (Free Research) Read this brief white paper and learn about some smarter commerce technologies available from IBM, including cross-channel selling, distributed order management, customer integration and collaboration and much more! You also will gain insight into different supply chain management platforms that IBM has to offer.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The power of Call Centers and Customer Loyalty by Infor CRM
February 06, 2012 - (Free Research) Read this e-guide from our award-winning editorial team to learn strategies for how to utilize innovative technologies to improve your customer experiences, retain customers and gain loyalty.
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Software-as-a-Service: A Comprehensive Look at the Total Cost of Ownership of Software Applications by CA Technologies.
September 2008 - (Free Research) This white paper helps in better understanding all the different cost factors and includes a simplified calculator that will help influencers and decision makers to better estimate the true TCO of a SaaS versus a traditional software deployment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerate Sales with Electronic Signature Technology by DocuSign, Inc.
January 2012 - (Free Research) Access this brief white paper now to learn how to implement electronic signatures into your sales department for speedier closes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Experience Exchange E-Zine: Bridging the Customer Experience Chasm by Tealeaf
November 2011 - (Free Research) With rapidly changing demands, customer experience management (CEM) can be a tricky craft within your organization's processes. Customer Experience Exchange is a brand new bi-monthly e-zine focused on CEM tips, best practices and techniques. Check out the first ever issue now, exclusively here.
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CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.
July 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Kill Five Birds with One Stone: Satisfying Multiple Regulations with Centralized Access Control Enforcement and Compliance Reporting by FoxT
September 2011 - (Free Research) Access this document to learn how your enterprise can more efficently and cost-effectively comply with today's regulatory environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards by ComputerWeekly.com
December 2011 - (Free Research) In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now.
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