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Customer Relationship Management (CRM) | Customer Service (General) | Customer Information Management/ Customer Databases | Customer Data Integration | Business Intelligence Solutions | Customer Experience Management (CEM) | Testing and Analysis | Call Center Management | Databases | Automatic Call Distribution ACD

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Webcast: Oracle Database 11g: Real Application Testing by Oracle Corporation

December 2008 - (Free Research) View this webcast to learn how Oracle Database 11g allows businesses to adopt new technologies quickly while minimizing risk.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Oracle Real Application Testing - Business Agility through Superior Testing by Oracle Corporation

December 2008 - (Free Research) Read this paper to learn how Oracle Database 11g Real Application Testing (Oracle Real Application Testing) facilitates new technology adoption.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Real Application Testing with Oracle Database 11g by Oracle Corporation

December 2008 - (Free Research) To help them stay ahead of the competition, agile businesses need to quickly adopt new technologies. Real Application Testing - with Oracle Database 11g - allows businesses to quickly do this while eliminating the risks associated with change.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Why Choose Intel Server Products? by Intel Corporation

March 2009 - (Free Research) Watch this brief, engaging youtube.com video to learn how Intel server products meet or exceed rigorous quality standards both company-wide and according to international requirements.
(VIDEO) GO TO

The ROI of Data Governance: A Revenue Generation Perspective by DataFlux Corporation

June 2008 - (Free Research) Read this whitepaper to learn more about data governance, and when it is appropriate to measure data efforts with ROI or other metrics. Learn about an ROI calculator of data governance and how to test assumptions about data.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New Research: How to Improve Your B2B Email Marketing Results in 2007 by KnowledgeStorm Webinars (E-mail this company)

January 2007 - (Free Research) Find out how 3,637 marketers responded to tough questions about their open, click and conversion rates. Also, find out which tests work best, what's not working, list growth strategies and how email budgets are changing for 2007. Invite your entire team to attend – attendance for this Webcast is free!
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IBM Rational Web application security e-Kit by IBM

June 2009 - (Free Research) Check out the IBM Rational Web application security e-kit to gain information and tools that reduce online threats and offer insights about web application security issues.
(DOWNLOAD) GO TO DOWNLOAD

ETL World Record Benchmark Report-Extending Data Warehouse Performance by Vertica Systems

June 2009 - (Free Research) This paper describes how advances in data warehouse DBMS technology (such as parallel processing) have enabled Syncsort DMExrpess and the Vertica Analytic Database to shatter the previous ETL performance benchmark, held by Microsoft and Unisys.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

OLTP performance test comparing Dell PowerVault MD3000i iSCSI SAN Array and HP StorageWorks 2000i Modular Smart Array by Dell, Inc.

November 2008 - (Free Research) Dell, Inc. commissioned Principle Technologies to compare performance for online transaction processing (OLTP) of two entry-level storage arean network (SAN) solutions - the Dell PowerVault MD3000i iSCSI SAN Array and HP StorageWorks 2000i Modular Smart. Read this paper for a detailed comparative analysis.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Wind, Italy - Transforming The Business to Deliver Triple Play Services To Customers by Alcatel-Lucent

November 2008 - (Free Research) Alcatel-Lucent introduced a business transformation program, enabling the delivery of a turnkey integrated triple play solution, for which it provided the design, testing, integration, deployment and maintenance.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The 2008 ERP in Manufacturing Benchmark Report by Infor

September 2008 - (Free Research) This report explores feedback provided by over 1200 manufacturers, and aims to serve as a roadmap to those in the manufacturing community that desires to reduce costs, and develop customer responsiveness through successful ERP implementations.
(BOOK) VIEW ABSTRACT | GO TO

3 Best Practices for Reducing Exchange Downtime by AppAssure Software

March 2009 - (Free Research) Although there are many e-mail platforms available, Microsoft Exchange is by far the most dominate with a commanding 65-percent share of the overall market. This eGuide explains the three best practices for reducing Exchange downtime and teaches how to proactively approach disaster recovery for Microsoft Exchange.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Test Drive e.Spreadsheet Report Designer to see how easy it is to automate excel reports by Actuate

May 2009 - (Free Research) Free, easy-to-use report writing tool for creating authentic Excel files and reports that retain formulas, formatting, live charts and data connections.
(DEMO) VIEW ABSTRACT | GO TO DEMO

Proactive PC Support Improves Service and Lowers Total Cost of Ownership by Intel Corporation

January 2009 - (Free Research) Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
(WHITE PAPER) GO TO WHITE PAPER

New Research: How to Improve Your B2B Email Marketing Results in 2007 PDF Slides by KnowledgeStorm Webinars (E-mail this company)

February 2007 - (Free Research) View the slides presented in the "New Research: How to Improve Your B2B Email Marketing Results in 2007" Webcast and find out how 3,637 marketers responded to tough questions about their open, click and conversion rates. Also, find out which tests work best, what's not working, list growth strategies and how email budgets are changing for 2007.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Nine Ways to Cut Costs While Keeping the Lights On by Wipro Technologies

April 2009 - (Free Research) Amidst a macroeconomic global recession, companies are looking for ways to reduce their costs by 25% or more. The following paper represents the top set of cost-reduction initiatives that Wipro clients have effectively implemented.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Research Oracle Database Security 11g: Data Masking Webcast by Oracle Corporation

November 2008 - (Free Research) In this webcast, Forrester Research analyst Jonathan Penn explains the importance of using data masking products, such as Oracle Data Masking, to prevent unauthorized access to sensitive or regulated data.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

iAnywhere Mobile Office Trial by Sybase, Inc.

May 2009 - (Free Research) Download this free trial and extend Lotus Domino or Microsoft Exchange to a variety of mobile devices, including iPhone, Windows Mobile and Symbian. With on-device security, wireless email and business process mobilization, you'll be able to test the key features that provide the foundation for a company's "mobile inbox of the future."
(DEMO) VIEW ABSTRACT | GO TO DEMO

Breaking the Business Intelligence Log Jam by ParAccel

May 2009 - (Free Research) In an ongoing business intelligence project, the new required updates pile up at a steady or accelerating rate, while the effort to make each change grows as the system grows more complex. The inevitable result is a growing backlog of unmet business needs. That build-up is the BI Log Jam. Read this analyst report to learn how to break the cycle.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Data Privacy-- The Untold Story by IBM

December 2008 - (Free Research) Check out this webcast to learn more about data privacy and how organizations can protect corporate and confidential data throughout the enterprise using IBM Optim as part of their overall integrated data management approach.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Total Economic Impact™ Of Progress Management for Interconnected Applications by Progress Software, Inc.

February 2009 - (Free Research) In February 2009, Progress Actional commissioned Forrester Consulting to examine the total economic impact and potential ROI enterprises may realize by deploying Progress Actional. The Progress Actional solution provides visibility, security, and control of the activities of services and end-to-end business transactions in a runtime environment.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Mastering New Challenges in Text Analytics: Making Unstructured Data Ready for Predictive Analytics by SPSS Inc. Worldwide Headquarters

February 2009 - (Free Research) This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by SPSS Inc.'s text analytics solutions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced Load Balancing: 8 Must-have Features for Today's Network Demands by Citrix

September 2008 - (Free Research) Early-generation server load-balancing technology has proven to be an invaluable asset. This whitepaper is intended to serve as a guide for organizations looking to replace their early-generation Server Load Balancers (SLBs).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating SAP Data in the Information System Using Open Source Data Integration by Talend

February 2009 - (Free Research) This Technical Note discusses Talend's data integration capabilities for SAP and covers Talend's SAP connectors, as well as additional SAP-dedicated tools.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Lloyd's TSB Corporate Markets by Data Domain

May 2009 - (Free Research) Following a thirty day pilot test of the proposed Data Domain solution, Lloyds TSB Corporate Markets implemented two Data Domain DD430 restorers and one DD460 restorer; they gained instantaneous data replication capability, scalability, and other benefits.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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