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Boosting Efficiency with IT Process Automation by CA June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fox Chase Cancer Center Speeds Data Backup and Recovery with IBM ProtecTIER Deduplication Solutions by IBM October 2009 - (Free Research) One of the greatest challenges for Fox Chase has been to keep pace with the backup requirements imposed by ever-growing amounts of data. Read this case study to learn how Fox Chase implemented a storage solution that significantly reduced backup times and improved the data reduction ratio. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Keeping Cool In The Data Center: A High-Efficiency Modular Solution by Alcatel-Lucent December 2009 - (Free Research) This paper examines a new approach to data center cooling known as "phase change" or "two-phase" low-pressure pumped refrigerant cooling. It details the advantages of this approach over traditional computer room air conditioning (CRAC) methods, and it identifies the specific benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximizing the Business Benefits of On Demand Web Content Management Systems by Clickability, Inc. March 2010 - (Free Research) Companies of all sizes are recognizing that on-demand SaaS solutions represent a viable alternative to on-premise applications; they are taking a closer look at which SaaS vendors can serve as a strategic source for their on-demand solution needs. Read this paper to find out more about the business benefits of Clickability’s On-Demand WCM Platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Web Content Management Ecosystems: Making Disconnected Technologies Play Nice Together by Clickability, Inc. March 2010 - (Free Research) This whitepaper reviews different levels of technology-integration capabilities and the required processes to achieve successful outcomes. You will also learn the necessary requirements in a WCM platform that allow the freedom to choose a simple high-level integration or a deeper system level integration, depending on your specific use case. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Guide to Understanding the Business Case for Software-as-a-Service Solutions for Web Content Management by Clickability, Inc. January 2009 - (Free Research) Worldwide economic issues are forcing companies of all sizes to reconsider strategies, tactics, and budgets. How can companies innovate while still operating with fiscal responsibility? For a growing number of companies, the software-as-a-service model for web content management (WCM) is the answer.  Read this paper to find out more about SaaS WCM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering Customer Service via the Contact Center and the Web by Microsoft September 2009 - (Free Research) This Aberdeen Research report provides an in-depth look how contact centers can significantly improve customer satisfaction by better understanding the process, procedures and technologies used by industry leaders. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

CCNA v2.0 Review: Critical Concepts of the 640-802 CCNA Exam by Global Knowledge October 2008 - (Free Research) This paper helps students understand the types of information required to pass the new 640-802 CCNA composite exam by providing a convenient review of the exam's critical concepts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Use the Six Laws of Persuasion during a Negotiation by Global Knowledge October 2006 - (Free Research) Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximizing ERP Return on Investment with On-Demand Support Services by itelligence, Inc. May 2009 - (Free Research) The current economic environment challenges manufacturers seeking to capitalize on their enterprise resource planning (ERP) software: How can a company increase ERP functionality while reducing operating costs and even head counts? To achieve this difficult balance, many manufacturers have turned to on-demand ERP-support services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VMware Improves Network Utilization and Backup Performance Using Avamar's Client-Side Deduplication by EMC March 2010 - (Free Research) This case study examines VMware's use of client-side deduplication. In 2007, VMware evaluated and deployed the Avamar Axion client-side deduplication and replication offerings as a means of protecting and recovering over 300 physical and virtual systems across its infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Portfolio Construction and Trading: Seven Key Factors in Evaluating Order Management Systems to Close the Gap by Advent Software, Inc January 2009 - (Free Research) This document examines the current state of Order Management Systems (OMS) portfolio management capabilities, identifies major challenges and "pain points" that firms encounter, and outlines seven system attributes needed to overcome them. (WHITE PAPER) GO TO WHITE PAPER

Virtualization Management And Trends by CA January 2010 - (Free Research) As virtualization technologies continue to expand and become a critical element of IT services, it is important to monitor the operational impacts and benefits. This Forrester study examines the current state of virtualization and discusses seven key findings surrounding aspects such as application virtualization and software as a service. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs by Pivotal CRM, a CDC Software solution November 2009 - (Free Research) This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualize Network Connections and Capacity—From the Edge to the Core by Hewlett-Packard Company October 2009 - (Free Research) Learn how HP is combining the best new standards-based technologies with a modular architecture that fully optimizes virtualized resources, while meeting business requirements for low total cost of ownership, faster time-to-service, and critical requirements for reliability, IT governance, and compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Integrity Server Blades and Oracle Real Application Clusters (RAC) in SAP Application Environments by Arrow ECS HP Group and Intel October 2009 - (Free Research) Enterprises that rely on enterprise resource planning and business intelligence applications have a solution that can manage exploding volumes of data while lowering cost and simplifying operations. HP Integrity server blades are designed to be always available, always scalable, and always virtualized to support applications such as SAP. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Mainframe Tape Technology: Eight Myths, Realities and Best Practices by CA July 2008 - (Free Research) Read this paper to learn how organizations can mitigate risk, reduce TCO, address compliance requirements and optimize security and support by better managing and automating key tape-related processes, creating broad strategies for retention and encryption and implementing best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The New Requirements for 3rd Generation APM by dynaTrace software, Inc. February 2010 - (Free Research) In his presentation, John Van Siclen, the CEO of dynaTrace, will go through the challenges, best practices, and requirements surrounding Application Lifecycle Management. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

How ASG's MetaCMDB Strategy Enables More Effective BSM by ASG Software Solutions February 2010 - (Free Research) This white paper looks at two of the most fundamental and conflicted concepts surrounding these requirements: BSM and the CMDB system, focusing on CMDB requirements as they support a BSM strategy, and highlighting ASG's offerings in that context. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Case for Lucene/Solr : A Manager’s Guide to Real World Open Source Search Applications by Lucid Imagination February 2010 - (Free Research) In today’s information - driven environment, search is a critical solution to problems when it slashes the time and effort separating end users from the data they value. Search spans the range of business models and use cases. This paper provides an overview of both the requirements and the opportunities for search applications. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Augmenting the Value of ERP to Achieve the Perfect Plant by Apriso Corporation September 2008 - (Free Research) This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Mobility as a Business Imperative: Identifying Savings and Finding the Right Partner by BlackBerry February 2010 - (Free Research) In this paper, Ovum will offer a short guide for enterprises as they establish and then continue to evolve their managed mobility strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Return on Investment of Open Source Data Integration by Talend July 2008 - (Free Research) This white paper explains the different alternatives to open source data integration, and presents the visible and hidden costs of these alternatives, on several types of projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Implementing Automated Functional Testing by Hewlett-Packard Company April 2007 - (Free Research) By automating functional testing, you can take major steps forward to improve automated business processes. Your development and QA teams can increase the speed and accuracy, and your IT department can achieve a higher ROI from software projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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