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CISCO Training - December 2009 by Global Knowledge December 11, 2009 - (Free Research) View the December issue of Cisco trainings available in this latest Nxtbook. Inside you'll find a complete listing of dozens of courses offered in routing and switching, data center and storage, optical networking, security and much more. (TRAINING GUIDE) VIEW ABSTRACT | GO TO

Unified Physical Infrastructure (UPI) Strategies for Thermal Management by Panduit January 28, 2010 - (Free Research) This white paper demonstrates how air sealing grommets can be used to close raised floor cutout spaces and improve data center cooling efficiency. Solutions that achieve the highest level of sealing effectiveness support network uptime goals by contributing to maximum cooling efficiency and providing superior cable management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How To Kiss Your On-Premise Call Center Goodbye by Contactual, Inc. March 08, 2010 - (Free Research) This webcast discusses how on-premises call centers are outdated and inhibit the delivery of first-rate customer experience. Tune in and learn how your company can improve and simplify contact center operations while dramatically lowering costs via the Software as a Service (SaaS) model. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

2010 Threat Predictions by McAfee, Inc. March 10, 2010 - (Free Research) McAfee Labs foresees an increase in threats related to social networking sites, banking security, and botnets, as well as attacks targeting users, businesses, and applications. However, in 2010 an increase in the effectiveness of law enforcement to fight cybercrime is also anticipated. Read this report to learn more about what to expect in 2010. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How You Can Tame the Smartphone Monster by Cisco Systems, Inc. November 20, 2009 - (Free Research) This videocast shows you how you can actually take control of the mobility revolution and even shape it to your advantage. Discover the technologies and the tools that will enable you to extend the power of your network far beyond the desktop and empower your mobile users. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Impact of Carrier Ethernet on Service Providers by Dorado Software September 21, 2009 - (Free Research) Mobile internet access and the explosive demand for high bandwidth services on mobile devices have created a pivotal point for service providers. Those providers that can meet the new demands while increasing efficiency will be able to increase their market share, while those that are not will lose ground. Read on to learn how to keep up. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bringing Visibility and Control to Financial Asset Management by Tidal Software December 10, 2009 - (Free Research) BlueCrest Capital Management Tidal Enterprise Scheduler when they needed to make critical business processes visible to upper management and centralize scheduling and management of nightly data downloads; as well as integrate disaster recovery processes into job scheduling efforts and migrate away from heavily scripted point solutions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

HIPAA, HITECH and HITRUST: What Do I Need To Know? by Solutionary December 22, 2009 - (Free Research) HIPAA (Health Insurance Portability and Accountability Act) took effect in 2003, but the healthcare industry did not take any of it seriously, as there was a lack of any real enforcement. That has changed with the passing of the HITECH Act. View this webcast as Forrester walks you through how to address requirements and security. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

5 Best Practices for Telling Great Stories with Data by Tableau Software February 2008 - (Free Research) Data doesn't have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Show Me: Automatic Presentation for Visual Analysis by Tableau Software February 2008 - (Free Research) Learn about an integrated set of user interface commands and defaults that incorporate automatic presentation into a visual analysis system. Explore best practices for graphic design and visual analysis that will enhance the user experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Driven Marketing by IBM October 2009 - (Free Research) Read this report to learn the findings of an Aberdeen Group study examining how organizations are using data to impact marketing performance and marketing effectiveness. This study offers best practices from hundreds of organizations that identify how to use data to achieve superior performance. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Five Myths of Infrastructure Monitoring: How End-User Monitoring Can Help You Improve Customer Satisfaction by Hewlett-Packard Company May 2008 - (Free Research) This paper discusses some of the common myths about infrastructure monitoring, and addresses how to ensure your infrastructure monitoring is responsive enough to satisfy and retain your customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hitachi IT Operations Analyzer - Topological List View Enhances Ability to Monitor Complex IT Systems by Hitachi Data Systems April 2009 - (Free Research) For many midsized and large businesses, IT infrastructure is more than just the data center - it is what runs the business. Ensuring that mission critical systems perform efficiently and reliably amid the complexity of multivendor, multiplatform infrastructures can become an insurmountable task without the right tools. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Understanding the Opportunities and Challenges of Sales Performance Management by Varicent Software Incorporated March 2010 - (Free Research) In this podcast, Denis Pombriant, founder and managing principal of Beagle Research Group, gives an overview of sales performance management (SPM) and discusses the benefits and drawbacks of SPM. Pombriant also talks about what types of organizations are deploying SPM today. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Business on the Move: Building a Successful Mobilisation Strategy by Sage (UK) Limited March 2010 - (Free Research) Making your workforce mobile is about making them customer centric 24/7. A mobile salesforce and workforce can respond more urgently to business opportunities, recover from problems faster and address customer problems more quickly. Read this paper to learn about the mobile market, benefits of mobility, and practical considerations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating SAP Data in the Information System Using Open Source Data Integration by Talend February 2009 - (Free Research) This Technical Note discusses Talend's data integration capabilities for SAP and covers Talend's SAP connectors, as well as additional SAP-dedicated tools. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

State of Internet Security, Q3 - Q4 2009 by Websense, Inc. February 2010 - (Free Research) Do you know just how adept Web adversaries have become in using the Internet to spread malware in their attacks? Understand where the true threats lie with this report which summarizes the significant findings of Websense researchers using the ThreatSeeker™ Network during the six-month period ending December 2009. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HIPAA and Beyond: An Update on Healthcare Security Regulations for Email by Proofpoint, Inc. August 2009 - (Free Research) Healthcare regulations for IT security - such as HIPAA and the new HITECH provisions of HIPAA - are now broader than ever. This paper provides a quick overview of what you need to know about the latest security, privacy and data breach regulations for the healthcare industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sales Intelligence: The Secret to Sales Nirvana by IBM January 2009 - (Free Research) Read this paper to learn about sales intelligence-- the external sources of information that a company uses to enhance sales force effectiveness. This Aberdeen Group report offers tips from best-in-class companies, including best practices related to data quality, sales force automation, and CRM solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Accelerate your SOA with Real-time Data Integration by Oracle Corporation April 2010 - (Free Research) How can you better manage the deluge of business information? This webcast demonstrates that by leveraging best practices in Service Oriented Architecture (SOA) in combination with a comprehensive data integration approach, companies can lower costs through consolidation, reduce the risk of bad data polluting their applications, and more. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Maximizing Website Return on Investment: The Crucial Role of High-Quality Search by Google Search Appliance March 2010 - (Free Research) At a time when customers are conscious of new expenditures, organizations are looking to deploy solutions that provide substantive and fast ROI. Read this white paper to learn how Google search solutions provide organizations with a simple way to increase revenues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Open Sesame: Why Open Source BI, Data Integration, and Data Warehousing Solutions are Gaining in Acceptance - by Dr Claudia Imhoff by Talend June 2009 - (Free Research) This paper examines the challenges faced by organizations today regarding their BI, data integration, and data warehousing environments, why traditional solutions fall short, and the rise of upstart open source companies. Read on to learn more about open source BI, data integration, and data warehousing solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Decide to Survive: Four Imperatives that Make Decision Management Essential in Today's Uncertain Environment by FICO February 2009 - (Free Research) Download this paper and learn about a decision making solution that will help you survive in this difficult economy by managing decisions with greater precision, agility, speed and consistency while driving down costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhanced Classification and Policy Enforcement with Windows Server 2008 R2 and Titus Labs by Microsoft March 2010 - (Free Research) With the sheer volume of data on servers, it has become very difficult for IT administrators to manage the information and mitigate the risks of data leakage.  File classification is a critical first step in addressing these challenges.  This session covers how to leverage Windows servers to deliver enhanced classification and policy enforcement. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

New Contact Center Megatrends and How to Ride them: The Contact Center Executive’s Guide to Career Success in Turbulent Times by eGain Communications Corp. February 2010 - (Free Research) Megatrends are not fads; they won’t go away after a while. The trick is to embrace change and stay ahead of these trends instead of getting swept away. This paper discusses what the seven megatrends of transforming contact centers today. Read on to learn more about these trends and learn some proven ways of how to benefit from them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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