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City University London Policy Challenge Report: Removing barriers to government using SME IT suppliers by ComputerWeekly.com August 18, 2010 - (Free Research) The present need to radically cut public expenditure provides a once in a generation opportunity to transform the efficiency of the public sector. In order to achieve this, the public sector needs to radically change its current business processes to achieve greater efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards by ComputerWeekly.com December 02, 2011 - (Free Research) In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Demo: IBM SPSS Customer Analytics Overview by IBM January 17, 2012 - (Free Research) Predictive analytics gives you the insights you need to create more effective, persuasive and profitable marketing and sales efforts to improve customer loyalty. Watch this short videocast to learn how IBM SPSS helps harness the power of information so you can make the most out of every customer relationship. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Are hybrid clouds the path to cloud-computing nirvana? by Dell, Inc. and Intel December 06, 2010 - (Free Research) You’ve likely heard of cloud computing – shared computing resources available over the Internet. But it turns out there’s more than one way to cloud. Read now to learn about public, private and hybrid cloud strategies. (JOURNAL ARTICLE) VIEW ABSTRACT | GO TO

Drive Lifetime Customer Loyalty with Infor CRM Epiphany Interaction Advisor by Infor CRM January 20, 2012 - (Free Research) Watch this video demo to learn about Infor CRM Epiphany Interaction Advisor, an all-in-one customer interaction system that provides you with valuable customer insight for enhanced interactions and increased customer loyalty. (VIDEO) VIEW ABSTRACT | GO TO

Provide an Unparalleled Customer Experience with Infor CRM Epiphany Outbound Marketing by Infor CRM January 20, 2012 - (Free Research) This brief video demo details an analytics dashboard that seamlessly pulls together analytics for campaign marketing lists. Watch this now to see how easy it is to use this dashboard for improving your marketing campaigns. (VIDEO) VIEW ABSTRACT | GO TO

Delivering Insight to Action with Oracle Business Intelligence Enterprise Edition 11g by Oracle Corporation October 19, 2010 - (Free Research) Watch this product demo as it illustrates a typical problem-solving process that can be served by a BI solution that incorporates a deeper level of timely business intel to drive the best possible business-improving decisions. (PRESENTATION) VIEW ABSTRACT | GO TO

TouchPoints TV: Rochelle Schard, Infor by Infor CRM February 06, 2012 - (Free Research) In a special interview with TouchPoints TV, Rochelle Schard, Director of Marketing for Infor, shared her first impressions of the NRF's BIG Show. Watch this videocast now to get an insider’s look at the conference and Infor’s latest tools and tactics for workforce management (WFM). (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Interactive Guide to Customer Experience Management by Tealeaf January 24, 2011 - (Free Research) In this e-book, you'll hear directly from real-world customer experience management practitioners, who share some of the steps you can take today to develop an online customer experience competency. Learn how to take a disciplined approach to understanding how customers interact with your business online and removing the obstacles to their success. (INFORMATION CENTER) VIEW ABSTRACT | GO TO

TouchPoints TV: Rochelle Schard, Infor by Infor WFM Workbrain February 06, 2012 - (Free Research) In a special interview with TouchPoints TV, Rochelle Schard, Director of Marketing for Infor, shared her first impressions of the NRF's BIG Show. Watch this videocast now to get an insider’s look at the conference and Infor’s latest tools and tactics for workforce management (WFM). (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Executive Brief Digital Transformation: Creating New Business Models Where Digital Meets Physical by IBM November 17, 2011 - (Free Research) As businesses embrace the digital revolution, they're rethinking what customers value most and creating operating models that take advantage of what’s newly possible for competitive differentiation. This report is designed to provide senior executives with analysis and insight on how fast and how far to go on the path to digital transformation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly - 13 December 2011: Read this week’s special issue announcing the UKtech50 – the 50 most influential people in UK IT. by ComputerWeekly.com December 09, 2011 - (Free Research) In this week's special issue of Computer Weekly, we reveal the UKtech50 - our list of the 50 most influential people in UK IT. This year's winner is Mike Lynch, CEO of Autonomy, who talks in an exclusive interview about his hopes for the UK technology industry, and life at HP since the company's 7bn GBP acquisition. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Information Governance Online Symposium by SearchCompliance.com November 14, 2011 - (Free Research) We are excited to announce our Information Governance Online Symposium – an online classroom designed to provide progressive learning content specifically for your senior IT, records management and compliance teams. (VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

CW+: Analyst's take: The benefits of third-party SAP and Oracle support by ComputerWeekly.com December 27, 2010 - (Free Research) Organizations running mature SAP or Oracle applications experience significant ongoing savings from third-party support.  Nucleus found Rimini Street customers can reduce their annual license maintenance fees by at least 50 percent and avoid upgrade costs while extending the value of their software investment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Massachusetts Data Protection Law by SearchSecurity.com & SearchCompliance.com June 18, 2009 - (Free Research) Massachusetts businesses facing down MA 201 CMR 17.00 can meet the challenge with preparation and execution. Read this e-book to learn more about important topics such as identity theft, data breach prevention, mandatory encryption, and getting ahead of the game where Massachusetts data protection law is concerned. (EBOOK) VIEW ABSTRACT | GO TO

HP Network Automation -- Improved Network Change, Configuration and Management by Hewlett-Packard Company February 04, 2011 - (Free Research) HP Network Automation software automates network change, configuration, and compliance management. You can reduce costs and administration time required to manage change and configurations of the network while ensuring compliance in a stable and secure environment.  View this video to learn more. (VIDEO) VIEW ABSTRACT | GO TO

Tech Report: Everything you need to know about vSphere and data storage by Dell and VMware March 05, 2010 - (Free Research) Virtualization goes beyond consolidation by maximizing IT cost savings and enabling timely delivery of highly scalable business services. Download this tech report to learn about storage enhancements that provide better performance, improved usability and easier administration. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

FTP Replacement: Where MFT Makes Sense and Why You Should Care by IBM November 28, 2011 - (Free Research) This research provides advice on when to replace file transfer protocol (FTP) with managed file transfer (MFT) solutions, and which features to consider. This Gartner report includes MFT software and MFT as a service. Also highlighted is where MFT fits into the technology landscape and some of the key benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PowerTerm WebConnect Enhancements for WS08 R2 Remote Desktop Services by Ericom Software June 23, 2011 - (Free Research) Organizations considering Windows Server 2008 R2 Remote Desktop Services (RDS) should know that WS08 R2 (RDS) alone does not sufficiently provide many critical capabilities. Ericom PowerTerm WebConnect - the alternative to Citrix, extends the functionality of WS08 R2 Remote Desktop Services (RDS) with advanced centralized management. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Protect Your Customer Base by Ensuring the Best Customer Experience by LogMeIn, Inc. February 01, 2012 - (Free Research) Access this whitepaper to learn more about the changing landscape for mobile devices and platforms, and how remote support can help improve customer service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Butterfly Effect on Data Quality: How small data quality issues can lead to big consequences by Talend August 01, 2011 - (Free Research) This white paper explores the butterfly effect of poor data quality on CRM, ERP, billing, data warehouse, and other enterprise systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Redefine Collaboration Across Any Device by Cisco Systems, Inc. August 03, 2011 - (Free Research) View this demo to see how your company can resolve customer complaints and strengthen relationships by quickly uniting stakeholders through smartphones, desktops, PCs, video conferencing, and email across multiple platforms. Learn more about transforming your work and productivity with collaboration. (WEBCAST) GO TO WEBCAST

Case Study: Sling Media - A Better Customer Experience with Integrated Support by LogMeIn, Inc. January 20, 2012 - (Free Research) Learn about a leading on-demand remote support product that is easy to use and secure with cost-effective service delivery. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

SQL Server 2008 R2: Top Performance Tips for Upgraders by Dell, Inc. and Intel June 30, 2011 - (Free Research) In this paper, learn how performance enhancements in SQL Server 2008 R2 make it easier and faster for end-users to generate, access, and analyze data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Best practices to achieve optimal memory allocation and remote desktop user experience by Dell and Microsoft November 16, 2011 - (Free Research) In this expert e-guide from SearchWindowsServer.com, learn best practices for Dynamic Memory allocation with Hyper-V R2 SP1. Plus, discover RemoteFX enhancements for RDP which delivers the "perfect" Windows 7 virtual desktop experience. (EGUIDE) VIEW ABSTRACT | GO TO

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