Customer Relationship Management (CRM) | Business Intelligence Solutions | Business Process Management (BPM) | Network Management | Endpoint Security | Wireless Security | Availability, Performance and Problem Management | Sales Management | Data Center Management | Virtualization

Search Results		1 - 25 of 31 | Next Page
Too many results? Filter by:	All result types Software Services & Resellers Hardware Research

SQL Server 2008 Upgrade Series: Performance by Dell, Inc. and Intel November 20, 2009 - (Free Research) This article explores ways in which small and mid-sized businesses can improve the performance of their databases — and their businesses — by upgrading to SQL Server 2008. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

The Business Value of Business Intelligence by SAP America, Inc. January 29, 2010 - (Free Research) The goal of this article will be to contribute to the emerging dialog on the subject of business value by extrapolating from BI lessons learned and from DecisionPath Consulting’s experience working with Fortune 1000 customers and Government agencies (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation January 26, 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tech Report: Everything you need to know about vSphere and data storage by Dell and VMware March 05, 2010 - (Free Research) Virtualization goes beyond consolidation by maximizing IT cost savings and enabling timely delivery of highly scalable business services. Download this tech report to learn about storage enhancements that provide better performance, improved usability and easier administration. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

HP Mission Critical Services Enhancement for SAP Environments by Hewlett-Packard Company July 23, 2010 - (Free Research) SAP solutions are business-critical, requiring high levels of availability, performance and support services. HP's Mission Critical Services Enhancement for SAP Environments proactively address performance and availability issues, benefiting from a single point of accountability for all support requirements. Read this paper for more details. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Turning Customer Interaction into Profitable Relationships: Reaping the benefits of unified customer communication management (CCM) by Pitney Bowes Business Insight July 06, 2010 - (Free Research) Effective customer communication boosts customer loyalty, ensures compliance, and helps control a range of costs. However, most organisations take a fragmented approach to managing enterprise customer communications. Quocirca’s report examines how a CCM strategy can transform the impact of customer communications at every customer touch point. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Courier Company Uses Blackberry Solution to Help Reduce Operational Costs and Improve Customer Service by BlackBerry February 26, 2009 - (Free Research) In order to monitor and manage a workforce of independent drivers, the BlackBerry® Enterprise Solution was matched with Air-Trak, a solution that allows companies to track deliveries and receive almost instant updates on driver locations. Read on to discover how this improved operations for a mid-size courier company. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Protecting Reports When Migrating to Oracle E-Business Suite Release 12 by Noetix Corporation January 13, 2009 - (Free Research) Oracle E-Business Suite Release 12 contains powerful new technology with geared to facilitate the global management of enterprises with diverse units. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Trend Micro Office Scan Trial by Trend Micro, Inc. July 15, 2010 - (Free Research) The OfficeScan 10.5 release is the industry’s first virtualization-aware endpoint security solution. It focuses on key enterprise level management features, increases scalability for consolidation of management servers, improves the Client & Server information exchange consistency and so much more. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

SQL Server virtualization: What's new and what's old by Dell Inc., Microsoft and AMD July 26, 2010 - (Free Research) SQL Server MVP Denny Cherry calls in to this podcast to discuss the usual challenges of virtualizing SQL Server, the benefits of working through such issues, and if SQL Server 2008 R2 and Hyper-V can help. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Borderless Applications and the Changing Face of Application Performance Management (APM) by Compuware Corporation July 21, 2010 - (Free Research) This paper explores application performance management (APM) in the past, present, and future. Continue reading to learn all about APM and learn how your company can ensure they have an APM strategy that won’t leave them high and dry when it matters most. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Value of Whole Call Analytics by Raytheon BBN Technologies July 14, 2010 - (Free Research) To maximize customer satisfaction and reduce costs, leading edge companies are using whole call analytics to examine voice interactions holistically. The result is new visibility of previously hidden improvement opportunities. Continue reading to learn how your company can reduce costs and improve customer satisfaction with whole call analytics. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reduce Costs & Increase Microsoft SQL Server OLTP Workload Service Levels: PowerEdge 2850 Consolidation to PowerEdge 11th Generation by Dell Inc., Microsoft and AMD April 23, 2010 - (Free Research) Read this white paper for an exploration of how organizations can gain significant performance and cost benefits by upgrading legacy 2-socket servers to new Dell PowerEdge 11th generation 4/2-socket servers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

AirMagnet Survey: Strategic Wireless LAN Design by AirMagnet June 08, 2010 - (Free Research) AirMagnet Survey is the most accurate mobile WLAN design and deployment solution for 802.11a/b/g/n indoor and outdoor wireless networks. It gathers critical Wi-Fi and RF spectrum information and generates detailed Wi-Fi performance maps of the results for easy network deployment, capacity planning, and optimization of wireless LANs. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Sage ERP X3 Demo by Sage North America April 27, 2010 - (Free Research) Watch the following video and discover how Sage ERP X3, a fully integrated ERP solution, can help you streamline operations, increase business insight, enhance collaboration, reduce cost and ultimately grow your business. (VIDEO) VIEW ABSTRACT | GO TO

CRM Your Salespeople Will Love by Oracle Corporation September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selling Through A Slump: An Industry-by-Industry Playbook to Help You Prepare for the Recovery by Oracle Corporation June 2009 - (Free Research) Selling in today's economy is tough. And simply doing more of the same is not the way to survive, much less thrive, in today's economy. There are important dos and don'ts in times like these. This eBook is your industry-specific roadmap out of the economic slump. (EBOOK) VIEW ABSTRACT | GO TO

Disaster Recovery: Plan for the Worst, Expect the Best by CDW Corporation September 2009 - (Free Research) These days, it is rare to find a company without a disaster recovery plan - a fact due in large part to a rash of high-profile disasters in recent years. The risks are too great to ignore. But many companies are still not doing enough to protect their businesses. This paper provides tips for how to protect your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Unified Communications: Innovations in Collaboration by CDW Corporation February 2010 - (Free Research) This webcast is an overview of Microsoft Unified Communications. Unified Communications can help you to collaborate with your coworkers, partners, and customers more effectively, setting up the environment for a "people-ready business." (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

SafeGuard Enterprise by Sophos, Inc. December 2009 - (Free Research) Protect your confidential information and comply with regulatory mandates. SafeGuard Enterprise provides multi-layered endpoint data security by combining encryption and data leakage prevention. Try it for yourself with this 30-day trial. (DOWNLOAD) GO TO DOWNLOAD

Business Case for IBM Power7-Based Systems for SAP Enterprise Deployments by IBM May 2010 - (Free Research) SAP environments have grown increasingly broad and diverse. Read this paper to learn how POWER7-based systems offer SAP users an unprecedented opportunity for server consolidation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Management Excellence: Leveraging Technology and Techniques by Oracle Corporation November 2008 - (Free Research) One in a series of white papers about management excellence, this white paper describes the techniques and technologies that organizations should master on their way to management excellence. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Steps to Maximizing Profits through the Channel using Salesforce.com by Bluewolf May 2010 - (Free Research) This white paper will provide an overview of the Channel Management Lifecycle for deal registration and the key building blocks to achieve success. Continue reading to learn what the 5 steps to building success with deal registration are and how they can help your organization maximize profits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Built for Marketing: The Executive Guide to Selecting CRM that Meets Marketing Needs by Pivotal CRM, a CDC Software solution July 2009 - (Free Research) How can a company ensure that their marketing department's needs are represented when choosing an enterprise-level CRM system? This white paper provides core principles companies can use to help them select a CRM system that each marketing team member feels was built just for them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Recent disk backup advancements will impact small to midsized businesses by i365, A Seagate Company July 2010 - (Free Research) Join Vice President of Gartner Research, Dave Russell as he discusses recent developments in disk backup in this 7 minute interview recorded for you to listen at your convenience. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

1 - 25 of 31 | Next Page

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.