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FTP Replacement: Where MFT Makes Sense and Why You Should Care by IBM November 28, 2011 - (Free Research) This research provides advice on when to replace file transfer protocol (FTP) with managed file transfer (MFT) solutions, and which features to consider. This Gartner report includes MFT software and MFT as a service. Also highlighted is where MFT fits into the technology landscape and some of the key benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Medisync Takes Care of Health Providers with Equallogic Storage by Dell, Inc. May 03, 2011 - (Free Research) MediSync's outdated storage infrastructure couldn't handle a new and robust medical application they installed. So they turned to Dell's EqualLogic iSCSI storage array to get the job done. Read this case study for the details. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Information Security Magazine December 2011 by Information Security Magazine November 29, 2011 - (Free Research) Although Windows Vista is seen as a failure in the marketplace, it’s a success in the security world. This month, Information Security Magazine goes behind the curtains of Vista as Paget unveils a firsthand account of her experience, exploring why it’s a success that deserves recognition. (EZINE) VIEW ABSTRACT | GO TO

Presentation Transcript: Windows Server 2008 R2 - Top 10 Changes You'll Actually Care About by Dell and Microsoft December 01, 2009 - (Free Research) This presentation transcript will discuss the top ten most useful advantages of Windows Server 2008 R2. Gain insight into improvements made to Terminal Services and Hyper-V that can provide your organization with increased flexibility. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Windows Server 2008 R2: Top 10 Changes You'll Actually Care About by Dell and Microsoft November 19, 2009 - (Free Research) Watch this webcast to learn about the top ten most useful advantages of Windows Server 2008 R2. Gain insight into improvements made to Terminal Services and Hyper-V that can provide your organization with increased flexibility. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Selling Through A Slump: An Industry-by-Industry Playbook to Help You Prepare for the Recovery by Oracle Corporation June 10, 2009 - (Free Research) Selling in today's economy is tough. And simply doing more of the same is not the way to survive, much less thrive, in today's economy. There are important dos and don'ts in times like these. This E-Book is your industry-specific roadmap out of the economic slump. (EBOOK) VIEW ABSTRACT | GO TO

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc. There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Technical Guide on Windows Security by SearchSecurity.com November 04, 2011 - (Free Research) SearchSecurity.com presents a comprehensive guide to Windows security. Our experts help you discover all of the security enhancements made to Windows 7, including BitLocker, AppLocker, DirectAccess and the Win7 Firewall. You’ll learn how to use these tools to help your organization better manage your Windows security efforts. (EGUIDE) VIEW ABSTRACT | GO TO

Choosing the Best CRM for Your Organization by Oracle Corporation September 2007 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

All SaaS Is Not Created Equal by Oracle Corporation January 2010 - (Free Research) Read this guide to learn five areas to consider when choosing a SaaS CRM solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Customer Loyalty Playbook: 4 Steps to Build Loyal, High-Value Customers by Oracle Corporation February 2010 - (Free Research) The longer a customer is loyal, the more profit the company gains. Read this brief to learn four steps to help guide your customer loyalty strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deliver Extraordinary Customer Experience by Oracle Corporation February 2010 - (Free Research) Organizations need to differentiate themselves by providing personalized and rewarding service that leverages the unique value of all customer touch points. If done well, a company can transform customer service into a competitive advantage, and use it to turn a buyer into a customer for life. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Winning in Today's Environment: Six Imperatives for the Chief Sales Officer by Oracle Corporation October 2009 - (Free Research) Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Make CRM Work the Way Salespeople Do by Oracle Corporation September 2009 - (Free Research) This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Connect and Empower Mobile Salespeople by Oracle Corporation June 2009 - (Free Research) Read this white paper to learn how a lightweight mobile CRM application - more task - than system-focused - can actually provide useful information and encourage salespeople to utilize it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Self-Service That Really Serves by Oracle Corporation June 2009 - (Free Research) To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation January 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Top 10 Technical Considerations for Evaluating e-Commerce Platforms by Art Technology Group (ATG) July 2010 - (Free Research) This paper offers ten considerations to help guide the selection criteria for your next e-commerce platform - which should ideally be the last e-commerce platform you would ever need to buy. Continue reading to learn these two technical considerations for evaluating e-commerce platforms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VIDEO: How To Improve Customer Service by Oracle Corporation June 2011 - (Free Research) Discover how a good customer relationship management tool can please customers, while saving the company time and money. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

VIDEO: Delivering a 'Wow' Customer Experience by Oracle Corporation June 2011 - (Free Research) Explore the difference between a miserable customer experience and a "wow" one. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

VIDEO: All things on demand by Oracle Corporation January 2010 - (Free Research) Learn how Oracle On Demand provides all of the business features users need, along with the instant gratification they demand. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

LinkedIn Connects with DocuSign for Salesforce by DocuSign, Inc. January 2012 - (Free Research) Read this brief case study of LinkedIn's implementation of DocuSign and Salesforce to speed up sales deals and receive completed contracts quicker. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Medtronic shares its experiences as an SAP HANA Early Adopter by Cisco Systems, Inc. January 2012 - (Free Research) This case study explains how one company decided on a reporting solution that enabled them to accommodate more data without sacrificing performance. Learn more about SAP Hana and obtain detailed guidelines for successful implementation. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Cognos Business Intelligence for Report Authors by IBM January 2012 - (Free Research) Utilize a complete set of enterprise reports that are easy to build, maintain, secure and deploy, all delivered in a collaborative authoring environment and based on the fundamental principle of "author once — consume anywhere." (VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

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