Customer Support Solution by Extraview Corporation. As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer more... >> Discover more offerings from Extraview Corporation.
		M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd by Bowen & Groves. Fozmula’s range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their more... >> Discover more offerings from Bowen & Groves.
		Data Migration Solution - Rapid Implementations by Infosolve Technologies, Inc.. Learn about data migration services that will alleviate your data migration challenges and combine all the key components critical for a successful data migration implementatio more... >> Discover more offerings from Infosolve Technologies, Inc..

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Customer Service (General) | Customer Relationship Management (CRM) | Legacy Systems Analysis and Upgrade | Business Process Management (BPM) | Workflow Automation | Help Desk and Call Management | Call Center Management | Enterprise Resource Planning (ERP) | On-line Customer Support | Database Migration and Conversion/ EDT

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Upgrade and Archive Strategies for Oracle E-Business Suite by IBM May 2008 - (Free Research) Oracle E-Business Suite sites should consider the benefits of database archiving as best practice component in any upgrade plan. Learn how to incorporate archiving into your upgrade plan to reduce the risk of extended downtime and ensure project success. (WHITE PAPER) GO TO WHITE PAPER

Microsoft Dynamics Axapta (AX) - Enterprise Resource Planning (ERP) by CDC Software - Vis.align (E-mail this company) Microsoft Business Solutions–AX is a customizable, scalable & global Enterprise Resource Planning (ERP) solution that supports connectivity with your business. Microsoft Dynamics AX features core strengths in manufacturing & e-business, & provides functionality in wholesale distribution & business services environments.  (SERVICE) GO TO DETAILED REPORT

M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd by Bowen & Groves May 2008 - (Free Research) Fozmula’s range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their legacy system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Acquire, Analyze, and Present Data with LabVIEW by National Instruments NI LabVIEW is an open environment designed to make interfacing with any measurement hardware simple. With interactive assistants, code generation, and connectivity to thousands of devices, LabVIEW makes gathering data as simple as possible.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Rapid E-Learning: Maturing Technology Brings Balance and Possibilities by Adobe Systems, Inc. March 2008 - (Free Research) Rapid e-learning tools have become more robust and are no longer considered a simplified tool for small to medium sized businesses. Learn how rapid e-learning can make a significant contribution to the training efforts in your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optim™ Data Growth Solution for Oracle's Siebel® CRM by IBM IBM's Optim™ Data Growth Management Solution for Oracle's Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Oracle Customer Services Resource Center by Oracle Corporation April 2008 - (Free Research) This Oracle customer resource center is designed to help you learn about best practices and cost-effective ways to simplify the upgrade process for Oracle Database. Simplify your upgrade challenges, no matter what stage you're at in the upgrade process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Oracle leverages ITIL v3 to Help Customers Upgrade with Confidence by Oracle Corporation April 2008 - (Free Research) Hear from Saleem Haque, Vice President of Delivery for Advanced Customer Services about how ITIL methodologies, combined with Oracle best practices and unique tools are simplifying the upgrade process for their customers. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Oracle Advanced Customer Services: Solution Support Center by Oracle Corporation February 2008 - (Free Research) Even a minor service disruption can devastate a company's reputation and bottom line. The Oracle Solution Support Center, Oracle's most comprehensive Advanced Customer Service, is the best way to protect mission-critical operations and drive business success. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Fiserv Helps Automobile Insurance Company Combine Two Legacy Systems to Centralize Claims Processing by Fiserv Insurance Solutions April 2008 - (Free Research) One of the biggest issues facing Unitrin Specialty a few years ago was the prospect of merging the operations of two existing business units. The two legacy systems were incompatible and supported significantly different processes. Unitrin was very han… (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Conversion Solution - Rapid Implementations by Infosolve Technologies, Inc. Learn about the importance of converting your data and how it can enable you to migrate to a new system, consolidate existing data systems and acquire other data successfully.  (SERVICE) GO TO DETAILED REPORT

5 Critical Considerations for a Successful Exchange Server Migration by Metalogix Software, Inc. November 2008 - (Free Research) This paper guides for upgrading Microsoft® Exchange Server environment from 2000/2003 to the latest 2007 edition. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What you Need to Know about Launching Network Systems Management Solutions by CITTIO September 2008 - (Free Research) This whitepaper examines the management issues of Big 4 NSM mega-suites (namely HP OpenView, IBM Tivoli, CA Unicenter and BMC Patrol) and discusses how a 21st century NSM solution can make your Operations team more productive. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Support solution by Extraview Corporation ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks that Threaten ROI by OnDemand Software (E-mail this company) May 2007 - (Free Research) This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and identifies the capabilities – contained in an effective synchronized content development platform – that mitigate the risks and maximize the opportunities for valuable returns on CRM investments and competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Orange County Sheriff’s Department Increases Mobile User Productivity by NetMotion Wireless June 2008 - (Free Research) Mobility XE solved the numerous challenges that OCSD faced in their wireless deployment and provided a secure VPN tunnel for all data transmitted across the wireless networks. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Logs: Data Warehouse Style by LogLogic, Inc. September 2008 - (Free Research) The LogLogic Log Management Data Warehouse enables organizations to centralize log data for easy, efficient access -- ensuring IT security, regulatory compliance, and operational efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

LaVanture Products Company U.S. Distributor Upgrades Business Management Solution to Help Achieve Business Goals by Microsoft November 2008 - (Free Research) In this case study, discover how LaVanture Products Company uses Microsoft Dynamics AX to keep inventory under control while optimizing its warehouses and delivering on its promises to manufacturing clients. (CASE STUDY) GO TO CASE STUDY

ERP in the Midmarket by SAP America Inc September 2008 - (Free Research) Read this CIO guide on ERP in the Midmarket to get a better understanding of the various options companies have when choosing, implementing, securing, and measuring the ROI from their ERP systems. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

How to Accelerate Time to Market of AJAX and Flash-based Applications by Keynote Systems February 2008 - (Free Research) This Webcast explores the steps necessary to delivery a positive and rich user experience utilizing AJAX and Flash-based applications. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Pilgrim’s Pride Cuts IT Costs of ConAgra Acquisition Using SEEBURGER to Speed B2B & SAP Integration by SEEBURGER, Inc. October 2008 - (Free Research) Read how SEEBURGER's B2B Gateway and SAP Connector reduced time to market and development costs for both the ConAgra IT integration and subsequent projects through its ability to eliminate hard coding within SAP as well as handle B2B and EAI design. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Accelerating Enterprise Application ROI by OnDemand Software April 2008 - (Free Research) This white paper identifies the most important capabilities of an effective enterprise application training platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building the Virtualized Enterprise with VMware Infrastructure by VMware, Inc. November 2008 - (Free Research) Explore the impact virtualization can have on your bottom-line. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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