CS-ENTERPRISE--Complete Enterprise Configuration Management System by Configuration Solutions. Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise. more... >> Discover more offerings from Configuration Solutions.
		ERP for Service Organizations by Epicor Software Corporation.. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. more... >> Discover more offerings from Epicor Software Corporation..
		newScale Solutions Overview - newScale FrontOffice Suite™ by newScale. The newScale FrontOffice Suite™ provides integrated solutions for an actionable and operational Service Catalog – to define an optimal portfolio of services, forecast service more... >> Discover more offerings from newScale.

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Service Organization Management | Order Entry and Processing Management | Revenue and Pricing Management | Professional Services Automation | Enterprise Accounting Solutions | Mobile Field Sales/ Wireless Connectivity | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Business Intelligence Solutions | Help Desk and Call Management | Customer Service (General)

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Configure One's Concept™ Product Configurator by Configure One. Configure One's Concept Product Configurator software is designed for manufacturers who produce highly configurable or routinely customized products. The product configurator software instantaneously translates customers’ unique product requests into quotations, sales drawings, bills of material, routings, and more.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Astea Alliance Application Extensions by Astea International Inc. (E-mail this company) Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company) Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Captaris RightFax - Enterprise Fax and Document Delivery by Captaris RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

CS-ENTERPRISE--Complete Enterprise Configuration Management System by Configuration Solutions Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Think beyond Software Performance Monitoring: A Perspective on Your Service-Level Management Strategy by Keynote Systems February 25, 2008 - (Free Research) One element of service level management is internal monitoring of hardware and applications. But companies now acknowledge the need to monitor Web site performance from an end-user perspective. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ServicePower - Strengthening the Service Chain by SERVICEPower. ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Revenue Recognition, Contract Renewals and Order Management Software by Softrax Corporation (E-mail this company) Softrax provides a complete solution for streamlining revenue recognition, maintenance renewals, order management, complex billing, reporting, and financial forecasting. Softrax is the robust foundation for finance operations as well as compliance with accounting guidelines and Sarbanes-Oxley requirements.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Complex Billing, Contract Management and Revenue Recognition Software by Softrax Corporation (E-mail this company) Softrax provides a robust solution for automating transaction, subscription and usage based billing processes with integrated contract management and revenue accounting capabilities, incl. multi-tiered pricing, transaction based charging, flexible billing schedules and deferred revenue management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Revenue Recognition for ERP – Complement SAP, Oracle, Microsoft by Softrax Corporation (E-mail this company) Softrax Revenue Manager is the only enterprise application dedicated to managing revenue recognition processes within the corporate IT infrastructure, including allocation, scheduling, recognition, compliance, reporting, and forecasting—in a single system complementing your existing ERP, Business Intelligence and Compliance infrastructure.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Data Profiling: Underpinning Data Quality Management by Pitney Bowes Group 1 Software May 2008 - (Free Research) Data Profiling delivers a deeper and broader insight in a fraction of the time required by traditional approaches to data analysis. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Master Data Management: A White Paper by Bloor Research by Pitney Bowes Group 1 Software May 2008 - (Free Research) This paper offers valuable insights and considerations for corporations and other organizations seeking to implement a Master Data Management strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Leadership Strategy: How to Provide World-Class Help Desk Support by Citrix Online-GotoAssist July 2008 - (Free Research) Attend this Webinar to get an under-the-hood look at how GoToAssist Corporate remote support enables the IT organization to be the engine that keeps your end users productive and your company running. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Enterprise Wireless LAN Security by Quest Solution June 2008 - (Free Research) This paper describes the security challenges network administrators face defining and implementing security mechanisms within diverse wired and wireless network environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Supply Chain Collaboration Services: Supply Chain Assessment and Implementation by Bristlecone April 2008 - (Free Research) Explore a service deployment methodology that enables rapid assessment of your supply chain environment or a fast implementation of your supply chain system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SOA and BPM - Practical Approaches to Effective Implementation by Cognizant Technology Solutions. November 2008 - (Free Research) This webcast describes Business Process Management (BPM) and Service Oriented Architectures (SOA) and explores the relationship between them in creating business agility. Together they also create scalability accommodating future business needs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IDC White Paper: Successfully Implement SAP Applications by SAP America, Inc. February 2008 - (Free Research) In this white paper, IDC shares why gaining access to the latest SAP solutions can truly accelerate time to value, which in turn can help to achieve business objectives and competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Benchmarking ERP in Small Manufacturers by Aberdeen by Intuitive ERP March 2008 - (Free Research) This Aberdeen benchmark study provides insight from small manufacturers about ERP strategies, evaluation and implementation of ERP and ROI expectations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Agility as Growth Enabler: How Can Midsize Firms Manage Change in an Increasingly Demanding World? by SAP America, Inc. August 2008 - (Free Research) Your company’s ability to meet changing customer requirements and drive revenue growth in a continually changing environment is essential. This whitepaper examines the related issues of growth and flexibility from a number of perspectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defining a Mobile Architecture for Success: How, When and Why to Use a Multichannel Access Gateway by Sybase iAnywhere July 2008 - (Free Research) This webcast explains how a MAG infrastructure provides connectivity between any application, any piece of data, and any mobile device. Learn how a Multichannel Access Gateway (MAG) will help your company lower support costs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ShopVue - Time and Attendance for Manufacturing by CASCO Employees easily record attendance on devices like: entry-way terminals, bar-code scanners, desktop computers via web browser or other devices. All information is instantly validated and can be exported to your payroll service. This module also supports incentive based/piece-rate pay environments, as well as self-service and overtime management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Alliance PocketPC - Impact Field Productivity by Astea International Inc. (E-mail this company) Alliance PocketPC: For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device. Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Oracle Database Administrator of Tomorrow: The Impact of New Technologies by Quest Software, Inc June 2008 - (Free Research) Learn about the common challenges you'll face, and discover how you must grow and evolve in your role as a DBA in order to keep up with new technologies. Read this valuable white paper today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rev-Trac and SAP CTS+: Extending Change and Transport Management to the Non-ABAP Java Environment by Revelation Software Concepts July 2008 - (Free Research) This paper discusses the integration of CTS+ with Rev-Trac SAP change control functionality and considers an alternative approach using Rev-Trac Deployment Manager. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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