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Brand Management - Leveraging the Power of Integrated Marketing by SAP America, Inc. February 01, 2008 - (Free Research) The evolution of consumer marketing causes everyone to think in new ways. Instead of reaching consumers through traditional media, Internet, product placement and word of mouth are good alternatives. Check out this paper for more information about integrated brand management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability by SAP America, Inc. September 17, 2008 - (Free Research) The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What Is New in VMware vSphere 4: Storage by Dell and VMware August 06, 2009 - (Free Research) With the launch of vSphere 4, VMware introduces a new version of the hypervisor, ESX 4.0 and the management interface, vCenter. Some key benefits offered by this release are greater resource efficiency, management control and freedom of choice for virtual datacenter storage resources and connectivity options. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

802.11n Technology by Meraki August 06, 2010 - (Free Research) This paper summarizes the benefits of a wireless LAN (WLAN) network for an introduction to Multiple-In Multiple-Out (MIMO) technology. Read on to learn so much more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Drive Marketing ROI in the Cloud with Microsoft Dynamics CRM Online by Microsoft August 23, 2010 - (Free Research) Attend this webcast to see Microsoft Dynamics CRM Online in action, including integration to Microsoft Business Productivity Online Services (BPOS), and learn about customers who have used Microsoft Dynamics CRM Online to address topics including Internet marketing and Web-to-lead capture. (VIDEO) VIEW ABSTRACT | GO TO

Drive Sales, Marketing and Service Success with Microsoft Dynamics CRM Online by Microsoft August 23, 2010 - (Free Research) Attend this webcast to see the product in action (including integration to Microsoft Business Productivity Online Services), to understand the competitive advantages Microsoft Dynamics CRM Online has over other solutions in the market, and to hear examples of successful customers managing their customer relationships in the cloud. (VIDEO) VIEW ABSTRACT | GO TO

Social Media Metrics: Listening, Understanding and Predicting the Impacts of Social Media on Your Business by SAS Institute Inc. August 18, 2010 - (Free Research) This paper discusses how the conversations taking place on these social networks can build or erode your brand, your reputation, leads, sales and revenue. Outspoken individuals change other people’s opinions about you. Read this white paper to learn how to understand and predict the impact of social media on your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Keeping Pace with the Consumer: What you Need to Deliver a Next-Generation Customer Experience by Aspect, Inc. August 10, 2010 - (Free Research) This paper outlines key capabilities and top-line technical requirements to consider as you engage with IT to determine the best path forward to meet your customers’ demands. Continue reading to learn tips and techniques to keep pace with the consumer and deliver a next-generations customer experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhance Customer Loyalty through Higher Responsiveness by Oracle Corporation April 01, 2009 - (Free Research) The user experience associated with web applications relies in large part on the availability and management of their session data, its persistence, and its management. This white paper focuses on the topic of data availability and management for mission-critical web applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Inside SQL Server 2008: Exploring High Availability and Scalability Enhancements by Global Knowledge May 01, 2009 - (Free Research) Microsoft is targeting close to zero downtime with SQL 2008 with availability and recovery features that only used to be available via third-party solutions. This white paper discusses the evolution of High-availability from SQL 2005 to SQL 2008, and the tools available to minimize downtime in the Enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accessible Transactional Reports by Xenos Group Inc. June 17, 2010 - (Free Research) This paper discusses how having an accessible PDF as a standard electronic format for all clients removes the cost of special processing and makes the benefits available to any client who wishes to take advantage of them. Continue reading to learn about the many benefits of providing customers with easy access to transactional reports. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Hidden World of PDF Accessibility by Xenos Group Inc. June 17, 2010 - (Free Research) Online accessibility for the visually impaired is quickly becoming an integral part of many organizations’ customer satisfaction agendas. With PDF accessibility, enterprises with large statement requirements can ensure accessibility for the planning process for their ePresentment strategy, in particular PDF documents for statement and billing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Best Practices for Telling Great Stories with Data by Tableau Software February 2008 - (Free Research) Data doesn't have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CIO Decisions Ezine Volume 3 by CIO Decisions October 2008 - (Free Research) In this issue we tackle service-oriented architecture and dive into how Software as a Service can drive flexibility and meet business needs. Also in this issue: MDM's strongest business case and how to navigate the compliance minefield. (EZINE) VIEW ABSTRACT | GO TO

CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hunter: Turning IT into a Strategic Asset with SAP® Solutions for Industrial Manufacturers by itelligence, Inc. August 2010 - (Free Research) Hunter Manufacturing Company, a leader in the design and manufacturing of air filters and filtration systems, realized it had outgrown its legacy business systems. It found the ideal replacement in the SAP IM&C solution portfolio as it could boost corporate performance and fulfill the security provisions that military customers required. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Take a Holistic Approach to Business-Driven Security by IBM March 2008 - (Free Research) This paper introduces actions that organizations can take to drive security efforts from a business and operational perspective and discusses how security leadership from IBM can help enable their success. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Encryption: What, Where and How by Trend Micro August 2010 - (Free Research) Patient data security has never been more important to the health care industry. Encryption—of data, hardware and infrastructure—lets CIOs keep data in safe hands. Read this E-Book to find out so much more. (EBOOK) VIEW ABSTRACT | GO TO

Considering Your Online Security Options: Beginners Guide to SSL Certificates by VeriSign Australia August 2010 - (Free Research) This VeriSign guide will demystify the technology involved and give you all the information you need to make the best decision when considering your online security options. Read this paper to find out more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tokenization: A Cost-Effective and Easy Path To Compliance and Data Protection by Patrick Townsend Security Solutions August 2010 - (Free Research) This white paper discusses the ways in which tokenization is implemented, the effectiveness of tokenization in meeting regulatory requirements, and the impact on your IT systems and business processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Trend Micro Office Scan Trial by Trend Micro, Inc. July 2010 - (Free Research) The OfficeScan 10.5 release is the industry’s first virtualization-aware endpoint security solution. It focuses on key enterprise level management features, increases scalability for consolidation of management servers, improves the Client & Server information exchange consistency and so much more. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

SafeGuard Enterprise by Sophos, Inc. December 2009 - (Free Research) Protect your confidential information and comply with regulatory mandates. SafeGuard Enterprise provides multi-layered endpoint data security by combining encryption and data leakage prevention. Try it for yourself with this 30-day trial. (DOWNLOAD) GO TO DOWNLOAD

Securing Virtualized Environments and Accelerating Cloud Computing by CA Technologies. June 2010 - (Free Research) There is no question that virtualization offers compelling tangible benefits for an IT organisation. Virtualization is inevitable, and cloud computing is a new opportunity. Read this paper to learn about virtualization security, the CA Access Control (AC) solution, and how to accelerate cloud computing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Securing Virtualised Environments and Accelerating Cloud Computing by CA Technologies May 2010 - (Free Research) There is no question that virtualisation offers compelling tangible benefits for an IT organisation. Virtualisation is inevitable, and cloud computing is a new opportunity. Read this paper to learn about virtualisation security, the CA Access Control (AC) solution, and how to accelerate cloud computing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Massachusetts Data Protection Law by SearchSecurity.com & SearchCompliance.com June 2009 - (Free Research) Massachusetts businesses facing down MA 201 CMR 17.00 can meet the challenge with preparation and execution. Read this e-book to learn more about important topics such as identity theft, data breach prevention, mandatory encryption, and getting ahead of the game where Massachusetts data protection law is concerned. (EBOOK) VIEW ABSTRACT | GO TO

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