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Core Data Services: Basic Components for Establishing Business Value by Pitney Bowes January 11, 2010 - (Free Research) Standardizing data management practices when developing the enterprise architecture lowers risk and increases consistency; Organizational trust in the data simplifies application development. This paper explores how a set of value-added data services can reduce operational costs, increase efficiency and improve the quality of enterprise data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Let Customer Feedback Do the Driving by SPSS Inc. Worldwide Headquarters May 31, 2007 - (Free Research) As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Operational Excellence: The New Lever of Profitability and Competitive Advantage by SAP America Inc January 01, 2009 - (Free Research) The paper provides valuable evidence about the benefits of achieving aligned operational excellence. In it you'll discover why companies that build and align their operational capabilities for strategic advantage earn a distinct execution premium in their business performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Self-Service is Coming to IT… What You Need to Know by Surgient January 11, 2010 - (Free Research) Learn which self-service models work for an IT cloud offering with Dave Malcolm, Surgient CTO. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Hyper9 DNA Profiling: VM/ Host DNA™ Forensics for Virtual Infrastructure Optimization by Hyper9, Inc. January 07, 2010 - (Free Research) In this whitepaper, we examine in-depth, the specific use cases for how Hyper9 DNA tackles key operational challenges brought on by today's widely deployed and rapidly growing virtual infrastructure as well as address the most commonly asked questions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Inside SQL Server 2008: Exploring High Availability and Scalability Enhancements by Global Knowledge May 01, 2009 - (Free Research) Microsoft is targeting close to zero downtime with SQL 2008 with availability and recovery features that only used to be available via third-party solutions. This white paper discusses the evolution of High-availability from SQL 2005 to SQL 2008, and the tools available to minimize downtime in the Enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: SOA: Technical Opportunities, Social Challenges by Progress Software February 05, 2010 - (Free Research) In this paper you will learn how SOA can directly influence the success of your business, which will result from your business’ ability to participate in these new, more dynamic, federated communities. Read on to learn how social orientation is driving both new SOA technology needs and management changes in how technology is delivered and governed. (EBOOK) VIEW ABSTRACT | GO TO

Presentation Transcript: Enabling The Business Governance Of Data by ASG Software Solutions February 05, 2010 - (Free Research) In this presentation transcript, Scott McCurdy, SVP of Business Solutions at ASG and featured guest Rob Karel, Principal Analyst at Forrester Research, discuss how enterprises are linking technical metadata to the formal management of business terms to achieve true enterprise data governance. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Case Study: Manchester College Replaces a Failing Voicemail and Phone System by CDW Corporation September 01, 2009 - (Free Research) Manchester College had phone and voicemail systems that had outlived their life expectancy. CDW implemented an advanced unified communications system that brought their phone and voicemail into the 21st century. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Harnessing the world of Web 2.0 by SonicWALL February 05, 2010 - (Free Research) The world of Web 2.0 is upon us. Ultimately, it will become a part of the fabric of every organization. While a productivity driver, it places significant demands on the network’s infrastructure. This podcast gives you insight into key strategies and tools that can help you manage, secure and propagate this mission-critical technology. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Virtualization and Service Automation ebook by Hewlett-Packard Company February 05, 2010 - (Free Research) The intent of this guide is to assist the smart enterprise with understanding virtualization’s fit into the rest of the IT environment. (EGUIDE) VIEW ABSTRACT | GO TO

Police Academy of the Netherlands Utilizes DocAve® to Replicate and Protect Mission Critical SharePoint® Data by AvePoint, Inc. February 04, 2010 - (Free Research) The IT administrators of the Police Academy of the Netherlands demanded a data protection solution that delivered granular, item-level backup and restore capabilities. In their search, they came to DocAve's Backup and Recovery solution as well as their Replicator solution to meet their backup and data protection needs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Insurance: Converging Customers, Cost Management and Compliance by Kofax, Inc. February 03, 2010 - (Free Research) Through a case study with Pan-American, this white paper examines how insurers can generate measurable progress toward these goals by treating document driven business process automation as a strategic initiative at the C-level. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Home Is Where The Money Is by inContact January 29, 2010 - (Free Research) Running a lucrative call center that provides value to its customers is no easy task. But with emerging SaaS technology, more and more call centers are considering a less expensive and lower maintenance at-home workforce. This webcast reveals the real cost of absenteeism and provides call center management best practices that boost company growth. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Performance Monitor: ERP at the Speed of Light by Oracle Corporation January 2007 - (Free Research) Quickly implementing an ERP software solution can be of tremendous benefit. Read this white paper to learn about easy-to-follow best practices for achieving a successful accelerated implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Management Excellence: Leveraging Technology and Techniques by Oracle Corporation November 2008 - (Free Research) One in a series of white papers about management excellence, this white paper describes the techniques and technologies that organizations should master on their way to management excellence. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ONE Oracle News for Midsize Organizations - Issue 05 by Oracle Corporation June 2009 - (Free Research) In this issue of ONE, Oracle takes a look at how insight combined with effective customer-facing processes can help you rise above your competition while at the same time gaining loyalty with your customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Business Brief: Keeping hold of your customers, especially in tough economic conditions by Oracle Corporation January 2009 - (Free Research) Midsized companies often feel challenged by their deep pocketed competitors. However, being a midsized business actually makes you more agile in the market. However, this agility is dependent on your ability to manage data, information, and develop processes. This paper will outline how Oracle can help assist your data management solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Three Ways to Prevent USB Insecurity in Your Enterprise by Lumension January 2010 - (Free Research) Read this white paper to learn how removable device policy enforcement can mitigate data loss, data theft, and malware propagation and hacking risks while enabling managed use of necessary productivity tools. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming Your Email Channel to Provide a 360 Degree View by ColdSpark, Inc. February 2010 - (Free Research) While email is often leveraged as a delivery vehicle for this broad range of communications, few organizations recognize the value of developing and executing a comprehensive email channel strategy. A strategic email channel delivers a 360 degree view of how customers, prospects, partners and other key audiences are engaging with an organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Old School Self-Service is Hurting Your Customers and what you can do about it (via Web, Mobile and Social Media) by IntelliResponse February 2010 - (Free Research) Join this webinar hosted by IntelliResponse and featuring Dr. Natalie Petouhoff, Senior Analyst at Forrester Research, Inc. to discuss the customer service challenges created by traditional self-service and how organizations can drive new self-service enhancements in 2010 via web, mobile and social media. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Unified Email and Web Security for Small Businesses: Reduce Management Complexities and Increase Security by Webroot Software, Inc. September 2009 - (Free Research) The head of IT for Sunco Cabinets, a small business, felt the new Web Security service might be the answer to simplify enforcement of Sunco's Internet use policy and protect against emerging web-based threats. Read this case study to learn how this Webroot solution gave Sunco the protection they needed. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

A Q&A on Batch Tuning - Reduce CPU and Run-Time by Expanding the Practice to the Enterprise by Software Engineering of America, Inc. February 2010 - (Free Research) Listen to this podcast Q&A session to learn how batch tuning can enable your organization to reduce their required computing resources and run-time, ultimately saving money. Learn how to significantly gain insight into how you can improve the results of your batch tuning initiative by changing the traditional approach to batch tuning projects. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Guide to Deploying 802.11n Wireless LANs: Nine Key Recommendations for Success by Fluke Networks August 2009 - (Free Research) This paper will discuss the basics of 802.11n technology as well as all of the unique design and integration challenges. This paper will also outline nine recommendations for deploying and migrating to 802.11n WLANs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Ready Virtualization for the Data Center by Dell, Inc. June 2009 - (Free Research) Dell is committed to driving the cost and complexity out of virtualization, helping you accelerate adoption and achieve cost savings sooner without sacrificing productivity. Read this solution guide to learn about Dell's Business Ready Virtualization Configurations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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