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Inside SQL Server 2008: Exploring High Availability and Scalability Enhancements by Global Knowledge May 01, 2009 - (Free Research) Microsoft is targeting close to zero downtime with SQL 2008 with availability and recovery features that only used to be available via third-party solutions. This white paper discusses the evolution of High-availability from SQL 2005 to SQL 2008, and the tools available to minimize downtime in the Enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bunnings builds on grid computing strategy with high-performance IBM® XIV® Storage Systems by IBM March 22, 2011 - (Free Research) When Bunnings, a retailer of home improvement and outdoor living products, needed to find a replacement for older storage systems that supported their vital business applications, they turned to IBM products. To learn how Bunnings benefited from this upgrade, read this case study. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

City University London Policy Challenge Report: Removing barriers to government using SME IT suppliers by ComputerWeekly.com August 18, 2010 - (Free Research) The present need to radically cut public expenditure provides a once in a generation opportunity to transform the efficiency of the public sector. In order to achieve this, the public sector needs to radically change its current business processes to achieve greater efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Apply the power of CRM to build customer loyalty by Infor CRM February 07, 2012 - (Free Research) This tip guide comes straight from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Read on to learn how to utilize today's technologies for enhancing customer relationship management (CRM) strategies. (EGUIDE) VIEW ABSTRACT | GO TO

Customers, Not Cars Now Drive Auto Importer’s Strategy by SAP America, Inc. January 31, 2011 - (Free Research) Read this Bloomberg Businessweek case study to learn how Israeli auto importer Colmobil Corp. changed its entire organizational structure and business processes, and, as part of the transformation, overhauled its legacy technology infrastructure to improve its customers' experiences and create business growth. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc. July 15, 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Forrester Wave™: Enterprise Service Bus, Q2 2011 Software AG, Tibco Software, Oracle, And Progress Software Lead The Way by Progress Software April 25, 2011 - (Free Research) Forrester Research conducted briefings and demonstration reviews with five commercial and four open source enterprise service bus (ESB) product vendors and evaluated their capabilities in each of the five following functional categories: architecture, connection, mediation, orchestration, and change and control. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Fuse IDE for Ease-of-use with Apache Camel by FuseSource December 02, 2011 - (Free Research) In this video, FuseSource engineer Claus Ibsen introduces Apache Camel, a lightweight integration framework that can help you go from enterprise integration patterns (EIPs) to production. Hear why popular open source projects and multple enterprise service bus (ESB) servers include Apache Camel in their distributions. (VIDEO) VIEW ABSTRACT | GO TO

Oracle Exalogic Elastic Cloud: Software Overview by Oracle Corporation March 01, 2011 - (Free Research) Oracle Exalogic Elastic Cloud Software is a specific set of enhancements made to the core Oracle Fusion Middleware products to optimize their performance on Exalogic. Read this paper for a software overview. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Innovation Barrier, Part 2: Symptoms, Solutions, and the Impact on Equipment Manufacturers by Fanfare November 16, 2007 - (Free Research) This paper is the second in a two-part series exploring the innovation barrier – the point at which testing can no longer keep pace with development in the equipment manufacturing industry. It examines the innovation barrier’s symptoms – from slowdowns in development to mounting quality issues – and the potential impact on equipment manufacturers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reliable Messaging Solutions for Retail -How Open Source Software Creates Opportunities in Retail by FuseSource July 31, 2011 - (Free Research) As an alternative to big vendor messaging solutions, open source software presents an entirely different cost model and more flexibility in deployment options that suit the needs of retail perfectly. Read this paper to learn more about open source software and why it is the optimal approach to integrated messaging for large retail enterprises. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Large-Scale Deployments with Servicemix 4 by FuseSource March 31, 2009 - (Free Research) Read this case study to learn how one growing Euopean retailer was able to migrate to an architecture that could support real-time delivery of shop data to the data center for processing and real-time communication of pricing events to its shops using open source integration software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Grocer Moves Shopping to the Palm of Customers’ Hands by SAP America, Inc. December 31, 2011 - (Free Research) Read this Bloomberg Businessweek case study to learn how Swiss grocer Coop leveraged its customers' attachment to their iPhones with their long commutes and time-compressed schedules to boost both loyalty and sales with an iPhone shopping app that integrates with its back-end SAP ERP and CRM systems. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Open Sesame: Why Open Source BI, Data Integration, and Data Warehousing Solutions are Gaining in Acceptance - by Dr Claudia Imhoff by Talend June 28, 2009 - (Free Research) This paper examines the challenges faced by organizations today regarding their BI, data integration, and data warehousing environments, why traditional solutions fall short, and the rise of upstart open source companies. Read on to learn more about open source BI, data integration, and data warehousing solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating SAP Data in the Information System Using Open Source Data Integration by Talend February 10, 2009 - (Free Research) This Technical Note discusses Talend's data integration capabilities for SAP and covers Talend's SAP connectors, as well as additional SAP-dedicated tools. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Upgrades and Service Oriented Architecture by Oracle Corporation January 01, 2008 - (Free Research) Read this whitepaper to understand why and how SOA-enablement will reduce cost and risk of Application upgrades for your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc. There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Through Engagement and Interaction, The LEGO Group Nurtures Loyalty Among Consumers by SAP America, Inc. July 30, 2011 - (Free Research) Read this brief Bloomberg Businesweek case study to learn how The LEGO Group has leveraged organizational changes— including implementing loyalty management software from SAP that integrates with its SAP ERP and CRM platform— to achieve a high level of consumer interaction and improve its customer experience. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Sell. Smarter. Thriving in the age of the empowered customer by IBM January 30, 2012 - (Free Research) Read this brief white paper and learn about some smarter commerce technologies available from IBM, including cross-channel selling, distributed order management, customer integration and collaboration and much more! You also will gain insight into different supply chain management platforms that IBM has to offer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM solutions that offer real-time customer insights, integrate applications and build brand loyalty by IBM January 17, 2012 - (Free Research) Want to know how the most successful companies deliver exceptional customer value? Do you know the best practices for using customer analytics? This e-book answers these questions and a lot more about winning trends and practices in customer relationship management (CRM). (EBOOK) VIEW ABSTRACT | GO TO

Smarter communications through analytics by IBM November 18, 2011 - (Free Research) As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper. (WHITE PAPER) GO TO WHITE PAPER

WebSphere MQ 7.0 Features and Enhancements by IBM December 28, 2011 - (Free Research) This e-book provides details about IBM WebSphere MQ V7.0 product features and enhancements required for individuals and organizations to make informed application and design decisions prior to implementing a WebSphere MQ infrastructure or begin development of a WebSphere MQ application. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Re-Hosting Mainframe Applications Dramatically Increases Business Performance   by HP October 11, 2011 - (Free Research) Watch this brief video about the Cedacri Group’s mainframe modernization experience  to learn about the cost and performance advantages of a re-hosting strategy as well as how to ensure its success. (VIDEO) VIEW ABSTRACT | GO TO

Duet Enterprise: Professional Services Firm Uses Duet Enterprise as Surround Strategy for SAP by Microsoft January 04, 2012 - (Free Research) In this brief case study, learn how Duet Enterprise for Microsoft SharePoint and SAP Applications provides a framework to unify collaboration, productivity, and business data to enhance the user experience and improve productivity and decision making. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Managing the Extended Enterprise for Profitable Growth by SAP America, Inc. December 31, 2010 - (Free Research) When today's modern, extended enterprises make the move to standardize on a single business software solution, they often find that very few vendors offer products with the necessary scope and flexibility. Read this paper to discover the required elements of successful, unified business software for the extended enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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