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Executive Brief Digital Transformation: Creating New Business Models Where Digital Meets Physical by IBM November 17, 2011 - (Free Research) As businesses embrace the digital revolution, they're rethinking what customers value most and creating operating models that take advantage of what’s newly possible for competitive differentiation. This report is designed to provide senior executives with analysis and insight on how fast and how far to go on the path to digital transformation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Removing Struggle from Online Shopping: Findings from Econsultancy's Customer Experience Survey by Tealeaf November 02, 2011 - (Free Research) This is a white paper compiled of survey findings on understanding a business' online customer experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Inside SQL Server 2008: Exploring High Availability and Scalability Enhancements by Global Knowledge May 01, 2009 - (Free Research) Microsoft is targeting close to zero downtime with SQL 2008 with availability and recovery features that only used to be available via third-party solutions. This white paper discusses the evolution of High-availability from SQL 2005 to SQL 2008, and the tools available to minimize downtime in the Enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BI with SQL Server 2008 R2 by Dell, Inc. and Intel August 12, 2010 - (Free Research) SQL Server 2008 R2 has been labeled a BI release because of its new features for business intelligence. In this interactive classroom, industry expert Don Jones explains the improvements made to existing SQL Server BI features like SSRS. Learn about the benefits of self-service BI and Master Data Services. Then take a quiz to test your knowledge. (RESOURCE CENTER) VIEW ABSTRACT | GO TO

Gartner predictions around Social CRM by Infor CRM February 08, 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like. (EGUIDE) VIEW ABSTRACT | GO TO

Channel Ezine December by IBM December 19, 2011 - (Free Research) How are you expanding your business in the channel in 2012? What areas of specialization are your customers clamoring for? What are you doing to address their needs? Check out this December issue of Channel Strategies and make sure you're on the right track for 2012. (EZINE) VIEW ABSTRACT | GO TO

Windows Server 2008: Release 2 Review Guide by Global Knowledge December 08, 2009 - (Free Research) Just what do you expect Microsoft has delivered with the latest release of Windows Server - Windows Server 2008 R2 (release 2)? Let's take a look at how different and how similar Windows Server 2008 R2 could be for you. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SharePoint Concerns and Considerations by Huddle November 22, 2010 - (Free Research) This expert e-guide debunks common myths about how SharePoint works and what it can and cannot be used for. Save yourself time and headache with these expert tips and get insight on what SharePoint can realistically deliver. (EGUIDE) VIEW ABSTRACT | GO TO

Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards by ComputerWeekly.com December 02, 2011 - (Free Research) In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

BoldChat Whitepaper: Proactive Chat by LogMeIn, Inc. February 06, 2012 - (Free Research) If you are unfamiliar with proactive chat or already have proactive chat software and want to learn how to make the most of it, then check out this white paper to gain a strong understanding. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Risks of Social Media and What Can be Done to Manage Them by CommVault Systems, Inc. July 21, 2011 - (Free Research) There are both risks and rewards associated with the use of social media in a corporate setting, but one thing is clear: Decision makers can no longer ignore social media management. Read this white paper to learn more about the risks, rewards, and potential pitfalls of social networking (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What You Need to Know About the Costs of Mobility   by iPass Inc. (E-mail this company) January 27, 2012 - (Free Research) Control rising mobility expenses, uncover cost reduction opportunities, and improve operational efficiencies through an enterprise-defined mobility strategy.  (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Make smarter decisions with predictive analytics by Sybase, Inc. June 24, 2011 - (Free Research) In this paper, discover how Sybase IQ infuses organizations with fast, flexible access to information and analytics. Explore trends, forecast supply chain inventories more accurately, and optimize marketing results in ways you never thought possible. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Research: What To Look For In E-Signature Providers by DocuSign, Inc. January 20, 2012 - (Free Research) Read this Forrester Research Inc. analyst paper to learn 8 features to look for in an e-signature provider. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

What You Should Know about E-Signature Law by DocuSign, Inc. January 19, 2012 - (Free Research) Read this brief white paper to familiarize yourself with eSignature laws so that your company can gain a competitive edge and increase your business's productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Changes to the PMBOK® Guide, 4th Edition, and What You Should Know by Global Knowledge March 13, 2009 - (Free Research) In December 2008, PMI® (Project Management Institute) released the 4th edition version of 'A Guide to the Project Management Body of Knowledge® (PMBOK® Guide)',the Project Management Institute's (PMI's) collection of published “generally recognized good practices” (according to PMI's 4th edition FAQs). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner: Attachmate's acquisition of Novell – what does it mean for Novell customers? by ComputerWeekly.com February 08, 2011 - (Free Research) On 22 November 2010, Attachmate, a privately held software company based in Houston, announced that it had signed a definitive agreement to acquire the Waltham, Massachusetts-based technology provider Novell. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What Is New in VMware vSphere 4: Storage by Dell and VMware August 06, 2009 - (Free Research) With the launch of vSphere 4, VMware introduces a new version of the hypervisor, ESX 4.0 and the management interface, vCenter. Some key benefits offered by this release are greater resource efficiency, management control and freedom of choice for virtual datacenter storage resources and connectivity options. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What’s New in Windows Server 2008 R2: Active Directory, Group Policy and Terminal Services by Dell and Microsoft December 17, 2009 - (Free Research) In this presentation transcript, IT author Jonathan Hassell walks you through some of the key changes made to R2 in three key areas: Active Directory, Group Policy and Terminal Services. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Cross-Channel Commerce: A Consumer Research Study by Oracle Corporation April 25, 2011 - (Free Research) The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Research: Customer Experience Drives E-Signature Adoption by DocuSign, Inc. January 20, 2012 - (Free Research) Read this analyst report from Forrester Research Inc., to hear what industry insiders think of electronic signatures and how they can improve your customer relationships and sales deals. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Implementing Cisco's Web 2.0 Collaboration Technologies by Global Knowledge May 26, 2009 - (Free Research) As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Effective Negotiating: 5 Rules for Smooth Transactions by Global Knowledge March 13, 2009 - (Free Research) This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com January 04, 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations. (IT BRIEFING) VIEW ABSTRACT | GO TO

What's New in VMware vSphere™ 4: Virtual Networking by Global Knowledge September 21, 2009 - (Free Research) VMware vSphere™ introduces a number of new features and capabilities to virtual networking under VMware® vNetwork. vNetwork is the new name to describe the collection of networking technologies for optimally integrating networking and I/O functionality into vSphere. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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