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Weighing your call center hosting options by inContact
December 2009 - (Free Research) In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more.
How to Ensure That Your Employees Will Want to Use CRM by Pivotal CRM, a CDC Software solution
February 2009 - (Free Research) This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.
The Impact of Carrier Ethernet on Service Providers by Dorado Software
September 2009 - (Free Research) Mobile internet access and the explosive demand for high bandwidth services on mobile devices have created a pivotal point for service providers. Those providers that can meet the new demands while increasing efficiency will be able to increase their market share, while those that are not will lose ground. Read on to learn how to keep up.
Role Based Access Governance and HIPAA Compliance: A Pragmatic Approach by Aveksa
July 2009 - (Free Research) Forward thinking organizations should use the passage of HITECH as an opportunity to take a more risk oriented approach by implementing an access governance framework and modernizing patient information in electronic health records (EHR). Read on to learn about utilizing role based access governance to proactively insure HIPAA compliance.
Leverage ERP for Sales & Operations Planning by IFS
January 2009 - (Free Research) Read this white paper to learn how to use your ERP to facilitate Sales and Operations Planning (S&OP), which helps manufacturers rapidly adjust to changes in the market.
7 Ways to Deal with Data Growth from a Cost Standpoint by i365, A Seagate Company
January 2010 - (Free Research) The incredible growth in the amount of electronic data generated for both business and personal use has resulted in higher costs for data storage and backup. Several factors have lead to these spiraling cost increases, including storage of larger files, multiple backups, and enforcement of industry regulations. How often is your company backing up?
SearchDataBackup VMware Backup Tutorial by Quantum Corporation
August 2009 - (Free Research) Virtual server backup is a known pain point among backup administrators. In our tutorial, learn all about VMware backup with this collection of articles on VMware backup and restore, VMware Consolidated Backup, Virtual Desktop Infrastructure and more.
Intelligent Metrics Ensures Success by IFS
July 2007 - (Free Research) Read how GED Integrated Solutions went through the process of identifying
and implementing metrics to drive its business process improvement program in
2002 and has since learned many important lessons in how to track and leverage
business metrics to improve operational performance.
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