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Metrics for Social Customer Service by SAP America, Inc. July 25, 2011 - (Free Research) This e-book examines the need to adopt new metrics for customer service in response to the new ways they engage customers using social media and networks. Inside, learn how to avoid the common pitfall of adding new metrics to traditional performance measurement systems. (EBOOK) VIEW ABSTRACT | GO TO

Virtualization Solutions from Sun Microsystems: I Remember When Being Green Meant Compromise by LEGACY - DO NOT USE - Insight June 2008 - (Free Research) For every area of your datacenter, Sun Professional Services has created a tailored assessment service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC: Is Oracle the "Apple" for the Enterprise? by Oracle Corporation September 2011 - (Free Research) This IDC Event Flash presents the highlights of the Oracle OpenWorld event held in Beijing on December 13-15, 2010. It explores the comparison to Apple that Oracle's integrated software/hardware, performance focus and higher price point are eliciting. The paper also discusses Oracle's role in the current and future market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Database - The best choice for Siebel Applications by Oracle Corporation April 2010 - (Free Research) This white paper covers the business and technology reasons behind customers' continued choice of Oracle Database for their Siebel Applications deployments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Exalogic Elastic Cloud: Software Overview by Oracle Corporation March 2011 - (Free Research) Oracle Exalogic Elastic Cloud Software is a specific set of enhancements made to the core Oracle Fusion Middleware products to optimize their performance on Exalogic. Read this paper for a software overview. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Business Intelligence Enterprise Edition 11g - New Features Overview by Oracle Corporation March 2011 - (Free Research) In this podcast, you'll hear from Matt Bedin, Director for BI Product Management for Oracle, about the many new features and enhancements in Oracle Business Intelligence Enterprise Edition 11g (OBIEE 11g) that will excite both end-users and IT managers. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

CW+: Special Report on Oracle by ComputerWeekly.com December 2010 - (Free Research) This has been a landmark year for Oracle, the technology company headed by the charismatic and staggeringly wealthy Larry Ellison. Ellison, who is 65, has been chief executive officer since he founded Oracle in June 1977. He was listed the sixth richest person in the world in 2010. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Analyst's take: The benefits of third-party SAP and Oracle support by ComputerWeekly.com December 2010 - (Free Research) Organizations running mature SAP or Oracle applications experience significant ongoing savings from third-party support.  Nucleus found Rimini Street customers can reduce their annual license maintenance fees by at least 50 percent and avoid upgrade costs while extending the value of their software investment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Real Application Clusters 11g Release 2 by Oracle Corporation UK Ltd September 2010 - (Free Research) This white paper provides a technical overview of Oracle Real Application Clusters 11g Release 2 with an emphasis on the features and functionality that can be implemented to provide the highest availability and scalability for your enterprise applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cost Effective Security and Compliance with Oracle Database 11g Release 2 by Oracle Corporation September 2011 - (Free Research) Consolidation, outsourcing and cloud computing are just a few of the business initiatives driving IT organizations to focus on data security. Companies have moved beyond securing the network perimeter and made strengthening security controls around data a top priority. Read this whitepaper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Proven ROI of Development Testing: An in-depth analysis of Coverity customer experiences by Coverity February 2012 - (Free Research) Development testing has been proven to find more bugs and identify problems in complex code much faster than any other method. In this white paper you will learn about the ROI realized by twelve companies utilizing development testing in a wide range of industries and learn how to build your own business case. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Anti-Virus Comparative:  Proactive / Retrospective Test by ESET March 2011 - (Free Research) This test report is the second part of the August 2010 test. The report is delivered the beginning of December due to high-required work, deeper analysis and preparation of the retrospective test-set. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Innovation Barrier, Part 2: Symptoms, Solutions, and the Impact on Equipment Manufacturers by Fanfare November 2007 - (Free Research) This paper is the second in a two-part series exploring the innovation barrier – the point at which testing can no longer keep pace with development in the equipment manufacturing industry. It examines the innovation barrier’s symptoms – from slowdowns in development to mounting quality issues – and the potential impact on equipment manufacturers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Manage data more effectively through Advanced Compression with Oracle Database 11g Release 2 by Oracle Corporation UK Ltd September 2009 - (Free Research) Learn more about how Oracle Advanced Compression can help you reduce the disk space and costs of managing large data volumes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next-gen telecom testing tools evolve for NGN services, IMS networks by Mu Dynamics April 2011 - (Free Research) This e-guide discusses the convergence of voice, video and data on IP Multimedia Subsystem (IMS) networks and how it is driving the need for testing tools that are up to speed. Find out what key players are doing to keep pace and how integrated platforms may eliminate the need for multiple telecom testing tools and simplify the process. (EGUIDE) VIEW ABSTRACT | GO TO

Test Apps in a Snap by Dell Compellent January 2011 - (Free Research) To provide a risk-free environment for application and OS testing, Dell Compellent utilizes the same Instant Replay  architecture that drives its continuous data protection software. The technology can be used to create exact clone copies of existing production VMs, complete with all installed applications. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010 by Microsoft October 2011 - (Free Research) Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quickcast 2: The four main challenges of mobile applications by Hewlett-Packard Company January 2012 - (Free Research) Today's enterprise reliance on mobile applications has some serious implications for functional, performance, security and operational testing. View this webcast to find strategies for addressing these four mobile challenges. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Oracle's Sun Fire X2270 M2 Server Architecture by Oracle Corporation May 2010 - (Free Research) Oracle’s Sun Fire X2270 M2 server provides the most effective path to cloud and technical computing. They bring an enhanced next generation, small form-factor, high performance system to the datacenter. Continue reading to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Sun SPARC Enterprise T5440 Server Architecture by Oracle Corporation April 2010 - (Free Research) Oracle’s Sun SPARC Enterprise T5440 server provides a combination of freely available and no-cost virtualization technologies, excellent reliability, availability, and serviceability (RAS) ratings, very high performance hardware, and significant data center efficiency gains. Continue reading to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Business Intelligence Applications Overview by Oracle Corporation January 2011 - (Free Research) This paper explains how Oracle Business Intelligence (BI) Applications are complete, prebuilt BI solutions that deliver intuitive, role-based intelligence for everyone in an organization - from front line employees to senior management - that enable better decisions, actions, and business processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Marketing Analytics by Oracle Corporation July 2008 - (Free Research) Oracle Marketing Analytics helps you to develop closer, more valuable customer and prospect relationships and improve marketing effectiveness. Read this data sheet to learn more. (DATA SHEET) VIEW ABSTRACT | GO TO

Video Whitepaper: It’s All About the Salesperson-- Taking Advantage of Web 2.0 by Oracle Corporation April 2010 - (Free Research) It is more difficult than ever for salespeople to close deals now in today's competitive market. CRM solutions can help organizations enhance sales performance. Watch this video for the latest information on CRM systems and Web 2.0 technologies that can help the sales force find new leads and ultimately boost sales. (VIDEO) VIEW ABSTRACT | GO TO

Optimizing the Application Testing of Your Siebel CRM Environment by Hewlett-Packard Company October 2008 - (Free Research) This paper is based on a SearchSoftwareQuality.com presentation, “Optimizing the Application Testing of Your Siebel CRM Environment,” sponsored by HP and Infosys. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth by Oracle Corporation April 2011 - (Free Research) E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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