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FACTS® 125™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS® 125™ is a fully automated and comprehensive system for the management of Section 125, Flexible Benefit plans. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Increase Your Returns Using Event-Based Marketing by Infor CRM July 2009 - (Free Research) Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Management Excellence: Leveraging Technology and Techniques by Oracle Corporation November 2008 - (Free Research) One in a series of white papers about management excellence, this white paper describes the techniques and technologies that organizations should master on their way to management excellence. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Role Based Access Governance and HIPAA Compliance: A Pragmatic Approach by Aveksa July 2009 - (Free Research) Forward thinking organizations should use the passage of HITECH as an opportunity to take a more risk oriented approach by implementing an access governance framework and modernizing patient information in electronic health records (EHR). Read on to learn about utilizing role based access governance to proactively insure HIPAA compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HIPAA, HITECH and HITRUST: What Do I Need To Know? by Solutionary December 2009 - (Free Research) HIPAA (Health Insurance Portability and Accountability Act) took effect in 2003, but the healthcare industry did not take any of it seriously, as there was a lack of any real enforcement. That has changed with the passing of the HITECH Act. View this webcast as Forrester walks you through how to address requirements and security. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Fourth Quarter 2009: TDWI Best Practices Report: Next Generation Data Warehouse Platforms by Sybase, Inc. January 2010 - (Free Research) In the last decade, many new options for data warehousing have become available. However, with all the advancements, it can be difficult to select the right one for business needs. This report catalogs the new data warehouse platform products and techniques that have appeared this decade, plus advances in more established data warehouse platforms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Key Strategies for Improving Customer Service in a Down Economy by Citrix Online January 2010 - (Free Research) Read this E-Guide and explore key techniques for using Web 2.0 technologies to improve your customer service, marketing and sales efforts. Discover a sound customer service strategy for your organization, as well as two types of online customer service initiatives. (EGUIDE) VIEW ABSTRACT | GO TO

Presentation Transcript: Integrating Customer Contact Preferences into your CRM System by Gryphon Networks December 2009 - (Free Research) This presentation transcript shares techniques for communicating with your customers in an acceptable manner that fits their preferences while expanding your marketable universe. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Podcast: Integrating Customer Contact Preferences into your CRM System by Gryphon Networks December 2009 - (Free Research) This podcast shares techniques for communicating with your customers in an acceptable manner that fits their preferences while expanding your marketable universe. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Integrating Customer Contact Preferences into your CRM System by Gryphon Networks December 2009 - (Free Research) This webcast shares techniques for communicating with your customers in an acceptable manner that fits their preferences while expanding your marketable universe. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Mastering New Challenges in Text Analytics: Making Unstructured Data Ready for Predictive Analytics by SPSS Inc. Worldwide Headquarters February 2009 - (Free Research) This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by SPSS Inc.'s text analytics solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Practical Recommendations for Data Migration - A White Paper by Bloor Research by Talend February 2009 - (Free Research) Data migration can be defined as transferring of data between storage types, formats or computer systems, it is required when organizations or individuals change computer systems or upgrade to new systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Changes to the PMBOK® Guide, 4th Edition, and What You Should Know by Global Knowledge March 2009 - (Free Research) In December 2008, PMI® (Project Management Institute) released the 4th edition version of 'A Guide to the Project Management Body of Knowledge® (PMBOK® Guide)',the Project Management Institute's (PMI's) collection of published “generally recognized good practices” (according to PMI's 4th edition FAQs). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Performance Brief: Oracle Applications by Blue Coat January 2007 - (Free Research) Oracle Applications are a collection of enterprise business applications, including ERP, SCM, and CRM applications, all utilizing Oracle's core relational database management system technologies. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Solid State Storage - A New Standard for Enterprise-Class Reliability by Fusion-IO February 2009 - (Free Research) With throughput and seek times faster than disk arrays, data centers are including NAND flash as part of their server infrastructure. Fusion-io offers solid state storage solutions with NAND flash that provides integrity for data exceeding today's solid state storage solutions and surpasses enterprise-class rotating magnetic storage devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security Goes Virtual by AT&T Corp October 2009 - (Free Research) Virtualization offers the opportunity for a more hands off approach to security. It eliminates the need for local hardware, as well as the time required for security administration. It frees users from worrying about arcane technical details, and eliminates the need for constant attention. Read on to learn more about the benefits of virtualization. (WHITE PAPER) GO TO WHITE PAPER

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