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The Hidden World of PDF Accessibility by Xenos Group Inc.
June 17, 2010 - (Free Research) Online accessibility for the visually impaired is quickly becoming an integral part of many organizations’ customer satisfaction agendas. With PDF accessibility, enterprises with large statement requirements can ensure accessibility for the planning process for their ePresentment strategy, in particular PDF documents for statement and billing.
Accessible Transactional Reports by Xenos Group Inc.
June 17, 2010 - (Free Research) Read this paper to learn about the benefits of a move to e-statements for those with a print disability and how having accessible PDFs as a standard electronic format for all clients removes the cost of special processing and makes the benefits available to any client who wishes to take advantage of them.
How to Accelerate your SOA with Real-time Data Integration by Oracle Corporation
April 13, 2010 - (Free Research) How can real-time data integration accelerate SOA projects? This webcast demonstrates that by leveraging best practices in Service Oriented Architecture (SOA) in combination with a comprehensive data integration approach, companies can lower costs through consolidation, reduce the risk of bad data polluting their applications, and more.
Management Excellence: Leveraging Technology and Techniques by Oracle Corporation
November 01, 2008 - (Free Research) One in a series of white papers about management excellence, this white paper describes the techniques and technologies that organizations should master on their way to management excellence.
Toad for Oracle 10.5 by Quest Software
July 20, 2010 - (Free Research) Toad for Oracle v10.5 adds new features and enhances many existing ones. These changes are designed to save you time, increase accuracy and give you better visibility of your work environment - whether you’re a developer working in an unfamiliar database or maintaining legacy code, or a DBA trying to manage multiple databases.
Maximizing Customer Value with Oracle Business Intelligence Applications by Oracle Corporation
December 01, 2007 - (Free Research) This technology brief highlights how BI applications can integrate information across data sources and departments, provide a single, integrated view of customer and enterprise information, and enable greater alignment of decisions and execution to drive higher customer profitability and share of wallet.
Information Governs: Oracle Solutions for Governance, Risk, and Compliance by Oracle Corporation
September 14, 2009 - (Free Research) Now more than ever, enterprises must achieve strategic objectives while operating within prescribed boundaries. Oracle makes this possible with the most complete platform for governance, risk, and compliance. Read this white paper to learn more.
11i to R12 - Got a Report Migration Strategy? by Noetix Corporation
April 13, 2010 - (Free Research) The jury's no longer out - upgrading to Release 12 wreaks havoc on your existing reports. Significant application changes introduced in Oracle E-Business Suite Release 12 are breaking reports critical to daily operations. View this webcast and learn how to mitigate the risk of broken reports and lower the cost of maintenance.
Upgrading Siebel CRM with Zero Downtime by Oracle Corporation
November 02, 2009 - (Free Research) This white paper discusses how organizations can upgrade their Siebel CRM solutions with zero downtime using a log-based, real-time change data capture (CDC) and replication solution, along with implementation best practices to overcome common upgrade challenges.
Maximizing CRM Effectiveness During Lean Times by Oracle Corporation
June 10, 2009 - (Free Research) When the economy turns around, as it will, how will your organization be poised to take advantage of the next expansion? Read the latest white paper written by Steve Diamond, Sr. Director, Product Marketing at Oracle, to learn six areas your organization can focus on to improve business results.
CRM Your Salespeople Will Love by Oracle Corporation
September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
Finding Customer Loyalty in a Multichannel World by Oracle Corporation
March 2010 - (Free Research) Loyal customers are the lifeblood of a business. Read this paper for a discussion, given by executives Don Peppers and Melissa Boxer, of the four key principles of success in gaining customer loyalty.
Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace? by Oracle Corporation
October 2009 - (Free Research) According to the 2009 COLLOQUY Loyalty Marketing Census, while the average household is enrolled in 14.1 loyalty programs, they're only active in 6.2 programs. In fact, poorly implemented loyalty strategies can actually diminish customer loyalty. So what do you do? Find out in this new complimentary white paper by Peppers & Rogers Group and Oracle.
Connect and Empower Mobile Salespeople by Oracle Corporation
June 2009 - (Free Research) Read this free white paper to see how mobile CRM will give your sales team a winning record on the road.
eGuide: SOA Implementation by Oracle Corporation
May 2009 - (Free Research) Service-Oriented architecture (SOA) allows organizations to quickly and efficiently respond to changes in the business environment and to leverage such change for competitive advantage. This e-guide features expert insight into the key areas critical to the successful planning and implementation of an SOA.
Choosing the Best CRM for Your Organization by Oracle Corporation
September 2007 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
Enhance Customer Loyalty through Higher Responsiveness by Oracle Corporation
April 2009 - (Free Research) The user experience associated with web applications relies in large part on the availability and management of their session data, its persistence, and its management. This white paper focuses on the topic of data availability and management for mission-critical web applications.
How Do You Evaluate Which On-Demand CRM Solution is Right for You? by Oracle Corporation
January 2009 - (Free Research) The three main drivers of SaaS adoption-low initial cost of ownership, speed of deployment, and low internal IT resource profile-make SaaS solutions attractive at any time, but even more so in times of a challenging market, provided there is a bona fide business need and the initiative can be expected to create additional revenue or save money.
Creating Enduring Customer Relationships by Oracle Corporation
June 2009 - (Free Research) Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.
Self-Service That Really Serves by Oracle Corporation
June 2009 - (Free Research) To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back.
Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation
January 2009 - (Free Research) With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals. And because of their flexible licensing structure, on-demand solutions can be deployed selectively, enabling businesses to deploy only as much CRM as they need.
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