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Emprise™ 7000 Storage Family – Virtual SAN systems that deliver maximum reliability, scalability, and value by Xiotech Corporation June 03, 2010 - (Free Research) Xiotech’s Emprise 7000 family of storage area network (SAN) solutions is based on Xiotech’s patented Intelligent Storage Element (ISE™) technology and proven virtualized, distributed cluster architecture. Read this white paper now to learn about the Emprise 7000 family in detail and the many benefits available. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 20, 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

11i to R12 - Got a Report Migration Strategy? by Noetix Corporation April 13, 2010 - (Free Research) The jury's no longer out - upgrading to Release 12 wreaks havoc on your existing reports. Significant application changes introduced in Oracle E-Business Suite Release 12 are breaking reports critical to daily operations. View this webcast and learn how to mitigate the risk of broken reports and lower the cost of maintenance. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Heinz Uses Wireless Technology to Gain Retail Advantage by BlackBerry February 26, 2009 - (Free Research) Heinz wanted to speed up and improve the quality of scorecard information they gathered about Heinz brands in retail stores; so they used the Electronic Retail Audit solution on BlackBerry devices to provide brokers with accurate feedback. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Tech Report: Everything you need to know about vSphere and data storage by Dell and VMware March 05, 2010 - (Free Research) Virtualization goes beyond consolidation by maximizing IT cost savings and enabling timely delivery of highly scalable business services. Download this tech report to learn about storage enhancements that provide better performance, improved usability and easier administration. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Protecting Reports When Migrating to Oracle E-Business Suite Release 12 by Noetix Corporation January 13, 2009 - (Free Research) Oracle E-Business Suite Release 12 contains powerful new technology with geared to facilitate the global management of enterprises with diverse units. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Turning Customer Interaction into Profitable Relationships: Reaping the benefits of unified customer communication management (CCM) by Pitney Bowes Business Insight July 06, 2010 - (Free Research) Effective customer communication boosts customer loyalty, ensures compliance, and helps control a range of costs. However, most organisations take a fragmented approach to managing enterprise customer communications. Quocirca’s report examines how a CCM strategy can transform the impact of customer communications at every customer touch point. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Accessible Transactional Reports by Xenos Group Inc. June 17, 2010 - (Free Research) Read this paper to learn about the benefits of a move to e-statements for those with a print disability and how having accessible PDFs as a standard electronic format for all clients removes the cost of special processing and makes the benefits available to any client who wishes to take advantage of them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Live Help: Global Consumer Views & Trends Live Voice and Live Chat by Art Technology Group (ATG) June 07, 2010 - (Free Research) This report presents the results of a global survey commissioned by ATG that reveal that consumers want more than just a phone number or e-mail address when it comes to online customer service. Continue reading this report to learn more about the consumer views and trends of voice and live chat. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: Pervasive BI: Driving A More Agile Enterprise by Attivio, Inc. March 10, 2010 - (Free Research) This e-book from SearchDataManagement.com explores the value of BI, including its return on investment, the pros and cons of purchasing versus custom-building a BI application and how recent trends are changing the BI landscape. (EBOOK) VIEW ABSTRACT | GO TO

IDC Technology Spotlight: Making the Customer Experience Core to Business Processes (HP's Real-Time BSS) by Hewlett-Packard Company December 17, 2009 - (Free Research) This IDC Technology Spotlight discusses why service providers need to focus on business process support systems and invest in relevant technologies as a means to optimize the customer experience. This report also highlights the role that HP plays in delivering solutions in this important market. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Give Me Something I Can Use: Sales Producing CRM for BtoB Sales Teams by Landslide Technologies, Inc. July 28, 2010 - (Free Research) Salespeople want to sell. It’s why you hired them, and it’s what you’re counting to move your organization forward. The last thing you should do is slow them down with endless, time-consuming data entry and reporting. Read this paper to learn how the Landslide CRM approach gives salespeople a tool that they will actually want to use. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Trend Micro Office Scan Trial by Trend Micro, Inc. July 15, 2010 - (Free Research) The OfficeScan 10.5 release is the industry’s first virtualization-aware endpoint security solution. It focuses on key enterprise level management features, increases scalability for consolidation of management servers, improves the Client & Server information exchange consistency and so much more. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Sales Intelligence: The Secret to Sales Nirvana by IBM January 09, 2009 - (Free Research) Read this paper to learn about sales intelligence-- the external sources of information that a company uses to enhance sales force effectiveness. This Aberdeen Group report offers tips from best-in-class companies, including best practices related to data quality, sales force automation, and CRM solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Driven Marketing by IBM October 05, 2009 - (Free Research) Read this report to learn the findings of an Aberdeen Group study examining how organizations are using data to impact marketing performance and marketing effectiveness. This study offers best practices from hundreds of organizations that identify how to use data to achieve superior performance. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Winning in Today's Environment: Six Imperatives for the Chief Sales Officer by Oracle Corporation October 01, 2009 - (Free Research) Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cross-Channel Commerce: The Consumer View by Art Technology Group (ATG) June 07, 2010 - (Free Research) ATG commissioned a survey to taken to learn more about consumer’s purchasing habits across several channels and this report presents the highlights of this study. Continue reading to learn more about how consumers are using multiple channels to purchase products now, whether it is online, mobile devices, in-store, and more. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Seasonal Sales and Supply Chain Successes at Molson Coors: Harnessing the Cutting-Edge SAP BusinessObjects Explorer for Faster, Fact-Based Decisions by SAP America, Inc. June 02, 2010 - (Free Research) This paper describes how Molson Coors harnessed business intelligence (BI) tools to help shape, execute, and continually redefine the company’s strategic direction in all these areas. Continue reading to learn how SAP BusinessObjects Explorer was the BI tool used and learn all the benefits they experienced from this tool. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Management Mandate to Reduce Costs Leads to Increased Productivity by SEGUS Inc August 20, 2009 - (Free Research) Learn how an Alabama company seeking a replacement tool for their mainframe administration and automation discovered SEGUS’ Smart products that not only delivered better functionality with a good GUI, but would save the company $80,000 over a five year period, while also avoiding future costly upgrade fees. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Critical Path to Competitive Differentiation for Growing Companies by SAP America, Inc. April 12, 2010 - (Free Research) This paper discusses how insight is best achieved by combining real-world experience and analytics. Although experience and analytics are not mutually exclusive, there is growing evidence that use of BI and analytics leads to competitive advantage including improvements in customer service, the creation of new products or services and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Economist Intelligence Unit: A New Mandate for IT by SAP America, Inc. April 01, 2007 - (Free Research) Learn more about the changing role of IT in business. This report includes research targeted towards senior executives responsible for managing and deploying information technology in pursuit of business objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Framework for 2.0 Adoption in the Enterprise by NewsGator May 05, 2010 - (Free Research) This report draws from the knowledge of full‐time practitioners who orchestrate enterprise‐wide rollouts in their organizations. We outline patterns of adoption and highlight practical insight that will help your company and your clients plan for the process and help set realistic expectations for a successful 2.0 rollout. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: What's New in SQL Server 2008 R2 by Dell Inc., Microsoft and AMD July 30, 2010 - (Free Research) Considering a move to SQL Server 2008 R2? This presentation transcript outlines the features you absolutely need to know about, with details on changes for BI, virtualization, licensing and more. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

SQL Server 2008 R2: What's new and what it means to you by Dell Inc., Microsoft and AMD July 26, 2010 - (Free Research) Considering a move to SQL Server 2008 R2? This webcast outlines the features you absolutely need to know about, with details on changes for BI, virtualization, licensing and more. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

AirMagnet Survey: Strategic Wireless LAN Design by AirMagnet June 08, 2010 - (Free Research) AirMagnet Survey is the most accurate mobile WLAN design and deployment solution for 802.11a/b/g/n indoor and outdoor wireless networks. It gathers critical Wi-Fi and RF spectrum information and generates detailed Wi-Fi performance maps of the results for easy network deployment, capacity planning, and optimization of wireless LANs. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

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