Customer Relationship Management (CRM) | Business Process Management (BPM) | Data Security | Fraud Detection & Prevention | Contact Center Management | Authentication / Password Management | Embedded Reporting | Automatic Call Distribution ACD | Quotation and Proposal Management | Enterprise Data Protection and Privacy

Search Results		1 - 5 of 5
Too many results? Filter by:	All result types Software Services & Resellers Hardware Research

The Massachusetts Data Protection Law by SearchSecurity.com & SearchCompliance.com June 18, 2009 - (Free Research) Massachusetts businesses facing down MA 201 CMR 17.00 can meet the challenge with preparation and execution. Read this e-book to learn more about important topics such as identity theft, data breach prevention, mandatory encryption, and getting ahead of the game where Massachusetts data protection law is concerned. (EBOOK) VIEW ABSTRACT | GO TO

CRM+: An Innovative Approach to Agile Solution Development by Pivotal CRM, a CDC Software solution April 01, 2010 - (Free Research) Read this paper to learn about the CRM+ approach and how it can give companies a much-needed third option for developing applications that support extensive enterprise business processes and enable ongoing agility. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Weighing your Call Center Hosting Options by inContact May 07, 2010 - (Free Research) Richard Snow, a contact center technology expert offers advice on evaluating hosted contact center technology, including evaluation criteria and tips for what to include in SLAs and RFPs. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Effective Negotiating: 5 Rules for Smooth Transactions by Global Knowledge March 13, 2009 - (Free Research) This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Management Mandate to Reduce Costs Leads to Increased Productivity by SEGUS Inc August 20, 2009 - (Free Research) Learn how an Alabama company seeking a replacement tool for their mainframe administration and automation discovered SEGUS’ Smart products that not only delivered better functionality with a good GUI, but would save the company $80,000 over a five year period, while also avoiding future costly upgrade fees. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

1 - 5 of 5

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.