Customer Relationship Management (CRM) | Business Intelligence Solutions | Enterprise Systems Management | Application Servers | Customer Service (General) | Customer Experience Management (CEM) | Customer Interaction Management | Business Process Management (BPM) | Virtualization | Databases

Search Results		1 - 25 of 52 | Next Page
Too many results? Filter by:	All result types Software Services & Resellers Hardware Research

Managing Application Upkeep and Performance by AT&T Corp April 05, 2010 - (Free Research) This white paper explains how effective management and upkeep of enterprise applications, such as customer relationship management (CRM) and enterprise resource planning (ERP), may broaden capabilities of how they can be used and provide more value to the enterprise. (WHITE PAPER) GO TO WHITE PAPER

Online Commerce: The Game Has Changed – Have Retailers? by Art Technology Group (ATG) July 21, 2010 - (Free Research) In the past couple years, online shopping by consumers has increased exponentially. The timeline for mobile shopping adoption has taken a huge turn as well with the overwhelming acceptance of smart phones. Continue reading to explore how the online commerce has changed and learn how the best retailers are changing with it. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The Coming Revolution in Web Analytics: How Third‐Generation Digital Analytics Tools will Change your Business Forever by SAS Institute Inc. May 04, 2010 - (Free Research) This white paper describes the impending revolution in digital analytics, one that has the potential to change both the Web analytics and BI fields forever. Read on to learn the case for a new approach toward customer intelligence that leverages all available data, not just that data that is most convenient given the available tools. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Key Factors to Consider During a Salesforce CRM Merge by Bluewolf May 06, 2010 - (Free Research) For Salesforce CRM customers, organizational changes might necessitate the consolidation of multiple instances, also called an ‘org merge.’ This paper will describe why and when companies need an org merge and best practices for ensuring a successful merge. Continue reading to learn the key factors to consider during a Salesforce CRM merge. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Windows Server 2008 R2 - Top 10 Changes You'll Actually Care About by Dell and Microsoft December 01, 2009 - (Free Research) This presentation transcript will discuss the top ten most useful advantages of Windows Server 2008 R2. Gain insight into improvements made to Terminal Services and Hyper-V that can provide your organization with increased flexibility. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Podcast: Windows Server 2008 R2: Top 10 Changes You'll Actually Care About by Dell and Microsoft November 19, 2009 - (Free Research) Listen to this podcast to learn about the top ten most useful advantages of Windows Server 2008 R2. Gain insight into improvements made to Terminal Services and Hyper-V that can provide your organization with increased flexibility. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Windows Server 2008 R2: Top 10 Changes You'll Actually Care About by Dell and Microsoft November 19, 2009 - (Free Research) Watch this webcast to learn about the top ten most useful advantages of Windows Server 2008 R2. Gain insight into improvements made to Terminal Services and Hyper-V that can provide your organization with increased flexibility. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Presentation Transcript: What's New in SQL Server 2008 R2 by Dell Inc., Microsoft and AMD July 30, 2010 - (Free Research) Considering a move to SQL Server 2008 R2? This presentation transcript outlines the features you absolutely need to know about, with details on changes for BI, virtualization, licensing and more. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

SQL Server 2008 R2: What's new and what it means to you by Dell Inc., Microsoft and AMD July 26, 2010 - (Free Research) Considering a move to SQL Server 2008 R2? This webcast outlines the features you absolutely need to know about, with details on changes for BI, virtualization, licensing and more. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Changes to the PMBOK® Guide, 4th Edition, and What You Should Know by Global Knowledge March 13, 2009 - (Free Research) In December 2008, PMI® (Project Management Institute) released the 4th edition version of 'A Guide to the Project Management Body of Knowledge® (PMBOK® Guide)',the Project Management Institute's (PMI's) collection of published “generally recognized good practices” (according to PMI's 4th edition FAQs). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting Reports When Migrating to Oracle E-Business Suite Release 12 by Noetix Corporation January 13, 2009 - (Free Research) Oracle E-Business Suite Release 12 contains powerful new technology with geared to facilitate the global management of enterprises with diverse units. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

How to Get More from Your Existing Interactive Voice Response (IVR) by Raytheon BBN Technologies July 22, 2010 - (Free Research) This paper explores how to reduce agent-handled call volume – by increasing self-service success and by routing more calls to the correct queue and to increase customer satisfaction with the IVR. Continue reading to learn how analyzing customer behavior inside your IVR will reveal fixable obstacles and frustrations that will make a big difference. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Borderless Applications and the Changing Face of Application Performance Management (APM) by Compuware Corporation July 21, 2010 - (Free Research) This paper explores application performance management (APM) in the past, present, and future. Continue reading to learn all about APM and learn how your company can ensure they have an APM strategy that won’t leave them high and dry when it matters most. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: SOA Implementation by Oracle Corporation May 26, 2009 - (Free Research) Service-Oriented architecture (SOA) allows organizations to quickly and efficiently respond to changes in the business environment and to leverage such change for competitive advantage. This e-guide features expert insight into the key areas critical to the successful planning and implementation of an SOA. (EGUIDE) VIEW ABSTRACT | GO TO

Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace? by Oracle Corporation October 02, 2009 - (Free Research) According to the 2009 COLLOQUY Loyalty Marketing Census, while the average household is enrolled in 14.1 loyalty programs, they're only active in 6.2 programs. In fact, poorly implemented loyalty strategies can actually diminish customer loyalty. So what do you do? Find out in this new complimentary white paper by Peppers & Rogers Group and Oracle. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

11i to R12 - Got a Report Migration Strategy? by Noetix Corporation April 13, 2010 - (Free Research) The jury's no longer out - upgrading to Release 12 wreaks havoc on your existing reports. Significant application changes introduced in Oracle E-Business Suite Release 12 are breaking reports critical to daily operations. View this webcast and learn how to mitigate the risk of broken reports and lower the cost of maintenance. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Upgrading Siebel CRM with Zero Downtime by Oracle Corporation November 02, 2009 - (Free Research) This white paper discusses how organizations can upgrade their Siebel CRM solutions with zero downtime using a log-based, real-time change data capture (CDC) and replication solution, along with implementation best practices to overcome common upgrade challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Toad for Oracle 10.5 by Quest Software July 20, 2010 - (Free Research) Toad for Oracle v10.5 adds new features and enhances many existing ones. These changes are designed to save you time, increase accuracy and give you better visibility of your work environment - whether you’re a developer working in an unfamiliar database or maintaining legacy code, or a DBA trying to manage multiple databases. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: What's New in Windows Server 2008 and 2008 R2 by Dell, Inc. and Intel December 04, 2009 - (Free Research) This chapter sample, from the guide Mastering Microsoft Windows Server 2008 R2, co-written by Mark Minasi, Willem Kasdorp as the contributing author and published by Wiley Publishing, summarizes the defining features of Windows Server 2008. (EBOOK) VIEW ABSTRACT | GO TO

Three Key Steps to B2B Marketing Optimization by Marketo April 28, 2010 - (Free Research) In B2B marketing, small changes can mean big differences to the success of marketing programs.  But just because you met the plan goals does not mean the program was as successful as it could have been. The secret to getting the most out of your campaigns is to optimize continually - pre-click, post-click, and post-conversion. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Economist Intelligence Unit: A New Mandate for IT by SAP America, Inc. April 01, 2007 - (Free Research) Learn more about the changing role of IT in business. This report includes research targeted towards senior executives responsible for managing and deploying information technology in pursuit of business objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Harness Enterprise Data with SQL Server® 2008 R2 and New Intel® Xeon® Processors by Intel May 04, 2010 - (Free Research) This paper describes game-changing innovations in SQL Server® 2008 R2, including self-service business intelligence (BI), server manageability, complex event processing (CEP), and Master Data Services.  (WHITE PAPER) GO TO WHITE PAPER

E-Book: Pervasive BI: Driving A More Agile Enterprise by Attivio, Inc. March 10, 2010 - (Free Research) This e-book from SearchDataManagement.com explores the value of BI, including its return on investment, the pros and cons of purchasing versus custom-building a BI application and how recent trends are changing the BI landscape. (EBOOK) VIEW ABSTRACT | GO TO

E-Book: New Rules for HIPAA by SearchSecurity.com & SearchCompliance.com May 17, 2010 - (Free Research) Organizations that had to comply with HIPAA were frustrated by the lack of enforcement and specifics. The HITECH Act is changing all of that. Read this e-book to learn how the HIPAA is getting new teeth, new ways the FTC is getting involved, and more. (EBOOK) VIEW ABSTRACT | GO TO

What’s New in Windows Server 2008 R2: Active Directory, Group Policy and Terminal Services by Dell and Microsoft December 17, 2009 - (Free Research) In this presentation transcript, IT author Jonathan Hassell walks you through some of the key changes made to R2 in three key areas: Active Directory, Group Policy and Terminal Services. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

1 - 25 of 52 | Next Page

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.