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BoldChat Whitepaper: Proactive Chat by LogMeIn, Inc. February 06, 2012 - (Free Research) If you are unfamiliar with proactive chat or already have proactive chat software and want to learn how to make the most of it, then check out this white paper to gain a strong understanding. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Channel Ezine December by IBM December 19, 2011 - (Free Research) How are you expanding your business in the channel in 2012? What areas of specialization are your customers clamoring for? What are you doing to address their needs? Check out this December issue of Channel Strategies and make sure you're on the right track for 2012. (EZINE) VIEW ABSTRACT | GO TO

Reinventing the Web Channel to Maximize B2B Sales and Customer Satisfaction by Oracle Corporation April 26, 2011 - (Free Research) As e-commerce continues to grow, customer expectations for B2B e-commerce are changing rapidly. Business to business (B2B) companies that wish to grow and become more profitable are realizing that the old ways of doing business are insufficient and are investing in e-commerce platforms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Win Online: Advanced Personalization in E-Commerce by Oracle Corporation April 25, 2011 - (Free Research) Now that online shopping is a mainstream actitivity, the competition to win the e-commerce customer has never been fiercer. Today, the challenge is no longer getting customers to shop online but getting the existing base of online shoppers to spend more and exhibit brand loyalty. Learn how to win the battle of the brands in today's white paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Dell Compellent Data Progression and Data Instant Replay: A Day in the Life of a Page by Dell, Inc. January 13, 2012 - (Free Research) Data Progression and Data Instant Replay can hold their own, but together the automated tiered storage and continuous snapshot technologies bring storage efficiency and performance to a new level. Check out this brief presentation transcript to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience by SAP America, Inc. January 01, 2009 - (Free Research) Check out this article to learn how SAP is embracing Web 2.0 opportunities for customer relationship management (CRM), from leveraging social computing to building new Web 2.0-based CRM applications. (JOURNAL ARTICLE) VIEW ABSTRACT | GO TO

The New Branch Office - Simply Connected by Juniper Networks, Inc. December 13, 2011 - (Free Research) Access this webcast to understand the emerging landscape of the new branch network, the security threats, and the corrective options to best address these challenges. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Customer Experience Exchange E-Zine: Bridging the Customer Experience Chasm by Tealeaf November 29, 2011 - (Free Research) With rapidly changing demands, customer experience management (CEM) can be a tricky craft within your organization's processes. Customer Experience Exchange is a brand new bi-monthly e-zine focused on CEM tips, best practices and techniques. Check out the first ever issue now, exclusively here. (EZINE) VIEW ABSTRACT | GO TO

Deliver the Digital Lifestyle Anytime, Anywhere, on Any Network - HP Integrity Systems for Convergent Communications Networks by HP and Intel March 16, 2011 - (Free Research) For a better understanding of how traditional voice-centric networks are competing with new media and web-based competitors, read this white paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dallas Cowboys Generate 30% More Revenue with New Stadium and HP Solutions by HP and Intel October 27, 2011 - (Free Research) This exclusive case study demonstrates how an HP converged infrastructure solution centralized IT services to improve customer experiences, enhance business services and support stadium operations for the Dallas Cowboys organization. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Exchange 2010: Performance Enhancements by Dell, Inc. and Intel June 27, 2011 - (Free Research) Microsoft Exchange 2010 promises performance enhancements to those SMBs that utilize this platform, giving them a real incentive to upgrade from Exchange 2003 and 2007. Check out this white paper and learn about the benefits this platform can bring to your email messaging system and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Evaluator Group: HP's Converged Storage (A Vision for Emerging Customer Requirements) by HP and Intel November 14, 2011 - (Free Research) In the summer of 2011, HP revealed its Converged Storage strategy - rivaling their 2010 acquisition of 3PAR in significance. HP Converged Storage encompasses several product portfolio and market direction statements that establish HP’s unique approach to storage. This comprehensive white paper gives the details. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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