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Your search for keyword: Operate Performance Management returned 866 results.
 
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Customer Relationship Management (CRM) | Customer Service (General) | Enterprise Resource Planning (ERP) | Business Process Management (BPM) | Business Intelligence Solutions | Operating Systems and Subsystems | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Technology ROI Tools | Sales Force Automation (SFA) | Marketing Management

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Think beyond Software Performance Monitoring: A Perspective on Your Service-Level Management Strategy by Keynote Systems

February 25, 2008 - (Free Research) One element of service level management is internal monitoring of hardware and applications. But companies now acknowledge the need to monitor Web site performance from an end-user perspective.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extending the Lean Enterprise by Infor

September 2008 - (Free Research) This e-book contains best practices for extending the Lean enterprise, managing Lean expertise and education with an organization, managing performance across operations, and effectively leveraging technology.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Closing the Order-to-Cash Performance Gap between Document Processes and SAP® Solutions by Esker Inc.

September 2008 - (Free Research) For businesses running SAP solutions, manual processing of customer order and billing documents often limits their ability to improve order-to-cash performance. Learn about technology that reduces sales order processing time and costs 40-90% and DSO typically by 2-5 days at minimum, with +99% order accuracy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve Business Performance and Customer Loyalty in 5 Steps by Infor

September 2008 - (Free Research) Maintaining strong business performance and customer loyalty require continual vigilance and assessment and performance tools. Read this paper to learn five steps to improve business performance and increase customer loyalty.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Meeting Tomorrow's Internet Performance Requirements by Keynote Systems

February 2008 - (Free Research) This white paper discusses how the customer experience can be improved through Service Level Management (SLM). Discover the steps necessary for better defining the processes, IT roles and organizational structures needed to create essential standards.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategies for Supporting Next-generation Networks: Proactive, Predictive & Preventive by Alcatel-Lucent

August 2008 - (Free Research) This white paper dimensions the two-stage evolution from today’s prevalent product level support model to network-level support and ultimately to service-level support.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increase First Contact Resolution: The Key to Superior Support by Citrix Online - GotoAssist

July 2008 - (Free Research) John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The VMI Model: Managing Inventory outside the Four Walls by Clear Spider Inc.

August 2008 - (Free Research) Vendor Managed Inventory (VMI) is a business model that allows supplier/manufacturer organizations to access, control, and replenish inventory for their customers. Clear Spider is the industry leader in VMI technology.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overcoming Mobile Fragmentation: Building Applications for Multiple Operating Systems by Recursion Software, Inc.

October 2008 - (Free Research) It’s a growing nightmare to build applications that run on different operating systems and try to maintain some degree of compatibility and interoperability. This paper discusses some challenges and trade-offs developers must make and highlights one solution to overcoming them.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optim™ Data Growth Solution for Oracle's Siebel® CRM by IBM

IBM's Optim™ Data Growth Management Solution for Oracle's Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Advanced Load Balancing: 8 Must-have Features for Today's Network Demands by Citrix

September 2008 - (Free Research) Early-generation server load-balancing technology has proven to be an invaluable asset. This whitepaper is intended to serve as a guide for organizations looking to replace their early-generation Server Load Balancers (SLBs).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building the Virtualized Enterprise with VMware Infrastructure by VMware, Inc.

November 2008 - (Free Research) Explore the impact virtualization can have on your bottom-line.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dispatch Direct: Service Call Dispatching by Dispatch Direct

Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Case Study: Rolling Out Windows Vista and Applications by FrontRange Solutions Inc

July 2008 - (Free Research) In this case study, the city of Ulm turned to Enteo v6 to rollout Windows Vista and applications on all clients. They found that with Ento v6 they used minimal effort and had a high degree of reliability.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Achieving Service-Level Compliance with Business-Critical Applications by Quest Software

April 2008 - (Free Research) This paper seeks to help IT managers become proactive in managing their business-critical applications and drive application effectiveness in their organizations. It uncovers some of the greatest challenges found in management of business-criti…
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Subscriber Data: How Service Providers Can Mine the Gold Buried in Their Networks by Alcatel-Lucent

August 2008 - (Free Research) This white paper discusses how customer information or subscriber data is an important asset to be managed. Learn how service providers can use subscriber data as a foundation to generate new revenue streams and strengthen their brand.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ShopVue - Shop Floor Execution (SFX) by Casco Development, Inc.

Three applications combined around a core of Shop Floor Data Collection - Labor Management, Machine Tracking (OEE) and Paperless Dispatch -creates a new category called Shop Floor Execution(SFX).It is a subset of “Collaborative Manufacturing Execution”. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Dell EqualLogic™ PS Series and Microsoft WS2008 Hyper-V by Dell | EqualLogic

December 2008 - (Free Research) The Dell EqualLogic™ PS Series can provide a fully virtualized storage infrastructure that delivers high availability, resiliency, flexibility, and scalability that is simple and cost-effective to deploy, manage and grow.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intelligent Customer Routing: A New Architectural Approach to Intelligent Customer Service by Avaya Inc.

June 2008 - (Free Research) Avaya Intelligent Customer Routing improves customer service and acts as the bridge between the past and the future while addressing key management and IT needs by providing a more flexible and adaptable architecture.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Client LifeCycle demo by FrontRange Solutions Inc

July 2008 - (Free Research) Enteo’s lifecycle management solutions by FrontRange are at the forefront of Unified Infrastructure Management. View this demo to see the most efficient solution portfolio in the area of system management.
(DEMO) VIEW ABSTRACT | GO TO DEMO

Achieve Unlimited Growth and Acquisition Capabilities with IBM applications by Xperia

June 2008 - (Free Research) Many emerging businesses today are searching for a way to move into new markets and achieve cost effective product growth. Learn how to improve your business and acquire new product segments without experiencing an increase of internal resources.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Zenith Infotech's Virtual Service Desk Turns Customer Service into a Profit Center by Zenith Infotech

November 2008 - (Free Research) Zenith Infotech’s Virtual Service Desk support can easily drain the profitability from your business and Zenith Infotech has the operational skills required to satisfy your customer.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reference Document: Blackberry Enterprise Server V4.1 Installation Overview by BlackBerry

March 2008 - (Free Research) This BlackBerry Enterprise Server installation guide provides an overview of the requirements for installing the new version 4.1. Learn about the necessary steps and requirements and get troubleshooting tips for your messaging server.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Architectural Requirements for a Datacenter-Ready Virtualization Platform by VMware, Inc.

November 2008 - (Free Research) Read why the Taneja Group, Technology Analysts, believe VMware has fundamental architectural advantages over competing virtualization platforms, which should enable VMware to remain the technology leader in this space for some time to come.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sales Order Management Software for .Net2.0 by SLINGSHOT

Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

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