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Extending the Lean Enterprise by Infor
September 2008 - (Free Research) This e-book contains best practices for extending the Lean enterprise, managing Lean expertise and education with an organization, managing performance across operations, and effectively leveraging technology.
Closing the Order-to-Cash Performance Gap between Document Processes and SAP® Solutions by Esker Inc.
September 2008 - (Free Research) For businesses running SAP solutions, manual processing of customer order and billing documents often limits their ability to improve order-to-cash performance. Learn about technology that reduces sales order processing time and costs 40-90% and DSO typically by 2-5 days at minimum, with +99% order accuracy.
Improve Business Performance and Customer Loyalty in 5 Steps by Infor
September 2008 - (Free Research) Maintaining strong business performance and customer loyalty require continual vigilance and assessment and performance tools. Read this paper to learn five steps to improve business performance and increase customer loyalty.
Meeting Tomorrow's Internet Performance Requirements by Keynote Systems
February 2008 - (Free Research) This white paper discusses how the customer experience can be improved through Service Level Management (SLM). Discover the steps necessary for better defining the processes, IT roles and organizational structures needed to create essential standards.
Increase First Contact Resolution: The Key to Superior Support by Citrix Online - GotoAssist
July 2008 - (Free Research) John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.
The VMI Model: Managing Inventory outside the Four Walls by Clear Spider Inc.
August 2008 - (Free Research) Vendor Managed Inventory (VMI) is a business model that allows supplier/manufacturer organizations to access, control, and replenish inventory for their customers. Clear Spider is the industry leader in VMI technology.
Optim™ Data Growth Solution for Oracle's Siebel® CRM by IBM
IBM's Optim™ Data Growth Management Solution for Oracle's Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it.
Dispatch Direct: Service Call Dispatching by Dispatch Direct
Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.
Case Study: Rolling Out Windows Vista and Applications by FrontRange Solutions Inc
July 2008 - (Free Research) In this case study, the city of Ulm turned to Enteo v6 to rollout Windows Vista and applications on all clients. They found that with Ento v6 they used minimal effort and had a high degree of reliability.
Achieving Service-Level Compliance with Business-Critical Applications by Quest Software
April 2008 - (Free Research) This paper seeks to help IT managers become proactive in managing their business-critical applications and drive application effectiveness in their organizations. It uncovers some of the greatest challenges found in management of business-criti…
ShopVue - Shop Floor Execution (SFX) by Casco Development, Inc.
Three applications combined around a core of Shop Floor Data Collection - Labor Management, Machine Tracking (OEE) and Paperless Dispatch -creates a new category called Shop Floor Execution(SFX).It is a subset of “Collaborative Manufacturing Execution”.
Dell EqualLogic™ PS Series and Microsoft WS2008 Hyper-V by Dell | EqualLogic
December 2008 - (Free Research) The Dell EqualLogic™ PS Series can provide a fully virtualized storage infrastructure that delivers high availability, resiliency, flexibility, and scalability that is simple and cost-effective to deploy, manage and grow.
Client LifeCycle demo by FrontRange Solutions Inc
July 2008 - (Free Research) Enteo’s lifecycle management solutions by FrontRange are at the forefront of Unified Infrastructure Management. View this demo to see the most efficient solution portfolio in the area of system management.
Sales Order Management Software for .Net2.0 by SLINGSHOT
Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.
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