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Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry
February 25, 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.
FACTS® 125 by Ebix Health, Inc.
January 2001 - (Free Research) FACTS® 125 is a fully automated and comprehensive system for the management of Section 125, Flexible Benefit plans.
HIPAA, HITECH and HITRUST: What Do I Need To Know? by Solutionary
December 2009 - (Free Research) HIPAA (Health Insurance Portability and Accountability Act) took effect in 2003, but the healthcare industry did not take any of it seriously, as there was a lack of any real enforcement. That has changed with the passing of the HITECH Act. View this webcast as Forrester walks you through how to address requirements and security.
Lumension Endpoint Security Evaluation Request - Free 30-day Trial by Lumension
May 2009 - (Free Research) Effectively secure your endpoints by proactively enforcing application and device use policies with Lumension's award-winning Lumension Endpoint Security. Enjoy a 30-day free trial in your own environment for up to 100 endpoints.
The Last Software You'll Ever Buy? The CRM Platform as Development Platform by Pivotal CRM, a CDC Software solution
November 2009 - (Free Research) Can't decide whether to build or buy a CRM system? This podcast presents a third solution that is an application development platform that provides the building blocks for faster, cost-effective application development that achieves a better fit for your business’ processes.
IT Savings Made Simple: Rethink Your User Desktops by Citrix
October 2009 - (Free Research) Desktop virtualization—the replacement
of physical desktops with virtualized versions hosted and delivered from the
datacenter—not only allows you to equip your users more efficiently and
cost-effectively; it enables a broad range of strategies for reducing cost,
improving service and providing more agile support to the organization.
Blackberry Solution Increases Customer Service for Corporate Real Estate Company by BlackBerry
February 2009 - (Free Research) J.J. Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM information about clients.
Mobilizing Field Forces on Smartphones by BlackBerry
August 2009 - (Free Research) This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices. Through interviews with multiple companies with we found that the TCO of owning smartphones was 14% - 85% less than rugged devices.
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