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IMS Common Services Layer - An Introduction by BMC Software, Inc.
April 17, 2009 - (Free Research) No recent IMS enhancement has more potential to improve internal processing than does the Common Services Layer (CSL). The CSL provides many benefits.
This document describes the basics of CSL usage and how to get started with the CSL.
Lumension® Device Control for Microsoft® System Center by Lumension
January 21, 2010 - (Free Research) Read how through centrally managing, deploying, enforcing and monitoring device/port access, and more, Microsoft SCCM customers can significantly reduce implementation costs and quickly enhance their security policy enforcement.
Bringing Wi-Fi and Cellular Together in One Smartphone by BlackBerry
April 2008 - (Free Research) Wi-Fi® enabled BlackBerry® smartphones give you Wi-Fi access, which means that if your organization has deployed the BlackBerry Enterprise Solution, you can securely access all your corporate data over Wi-Fi networks.
Collaboration Business Advisor by Cisco Systems, Inc.
October 2009 - (Free Research) Are you looking to develop a communications strategy to enhance your business? This Collaboration Business Advisor can help you map your current business challenges and future goals to an appropriate solution that's right for your organization.
Microsoft Unified Communications: Innovations in Collaboration by CDW Corporation
February 2010 - (Free Research) This webcast is an overview of Microsoft Unified Communications. Unified Communications can help you to collaborate with your coworkers, partners, and customers more effectively, setting up the environment for a "people-ready business."
Cisco IP Phone Features by Global Knowledge
February 2009 - (Free Research) This paper explains various features (Softkeys) available to the phone while in a call state.
The Empowered Customer: Productivity Enhancements in a Digital Era by Microsoft
March 2010 - (Free Research) This white paper discusses how gathering intelligence from multiple sources such as social media, customer service centers and online support, and then transforming that intelligence into productivity improvements are vital steps in transforming customer service in the digital age.
Maximize the New Features in Microsoft Office Communications Server R2 by Global Knowledge
January 2010 - (Free Research) In February, 2009, Microsoft released their next major release, designated as R2, to their IP PBX product Office Communications Server (OCS) 2007. Several great features and enhancements to Microsoft's existing product make OCS 2007 R2 a significant contender in the Unified Communications (UC) marketplace.
Orion NetFlow Traffic Analyzer by SolarWinds, Inc.
February 2009 - (Free Research) Many networking managers cite lack of visibility into network issues and performance as a common problem. They need the ability to identify which users and applications are consuming the most network bandwidth and which IP addresses are top talkers. Check out this download to learn how the Orion NetFlow Traffic Analyzer provides this information.
IT Savings Made Simple: Rethink Your User Desktops by Citrix
October 2009 - (Free Research) Desktop virtualization—the replacement
of physical desktops with virtualized versions hosted and delivered from the
datacenter—not only allows you to equip your users more efficiently and
cost-effectively; it enables a broad range of strategies for reducing cost,
improving service and providing more agile support to the organization.
The Total Economic Impact™ of Microsoft Exchange 2010 by Microsoft Corporation India Pvt Ltd
November 2009 - (Free Research) This study illustrates the financial impact of deploying Microsoft Exchange 2010 for a retail and distribution organization of 1,500 employees and $450 million in annual revenue.
Increasing Competitiveness and Reducing Costs in Today's Economy by Microsoft Corporation India Pvt Ltd
November 2009 - (Free Research) This paper outlines the Microsoft Business Productivity Online Suite, illustrates its relevance to small and midsized business customers, and provides the resources to help you evaluate how your business might benefit from the service.
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