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The Massachusetts Data Protection Law by SearchSecurity.com & SearchCompliance.com June 18, 2009 - (Free Research) Massachusetts businesses facing down MA 201 CMR 17.00 can meet the challenge with preparation and execution. Read this e-book to learn more about important topics such as identity theft, data breach prevention, mandatory encryption, and getting ahead of the game where Massachusetts data protection law is concerned. (EBOOK) VIEW ABSTRACT | GO TO

Encryption: What, Where and How by Trend Micro August 23, 2010 - (Free Research) Patient data security has never been more important to the health care industry. Encryption—of data, hardware and infrastructure—lets CIOs keep data in safe hands. Read this E-Book to find out so much more. (EBOOK) VIEW ABSTRACT | GO TO

Accelerating Lead to Cash to Rekindle Profitable Growth: New Economic Order Drives Need for Discipline and Integration by SAP America, Inc. September 02, 2010 - (Free Research) As firms look to the future, they are revisiting core processes, such as lead to cash. Read on to learn how enhancing this vital process can significantly impact what matters in the emerging environment: strong customer relationships and disciplined profitable growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: What's New in Windows Server 2008 and 2008 R2 by Dell, Inc. and Intel December 04, 2009 - (Free Research) This chapter sample, from the guide Mastering Microsoft Windows Server 2008 R2, co-written by Mark Minasi, Willem Kasdorp as the contributing author and published by Wiley Publishing, summarizes the defining features of Windows Server 2008. (EBOOK) VIEW ABSTRACT | GO TO

Web Content Management Will Weave Its Way Into More Enterprise Applications by SDL Web Content Management Solutions Division July 27, 2010 - (Free Research) Review this survey from Forrester to see the results of a recent survey of 225 information and knowledge management (I&KM) professionals with Web content management (WCM) decision-making or influencer roles and find out about their WCM strategies for the coming year. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

B2B eBusiness: Preparing For Online Liftoff by Art Technology Group (ATG) June 07, 2010 - (Free Research) This paper presents the differences between B2B companies and B2C companies approach to selling in the online channel. Continue reading to learn what B2B companies need to learn from B2C companies in order to ensure a successful online presence. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Finding an Upside in the Downturn with Data Quality by DataFlux Corporation January 22, 2010 - (Free Research) This paper explores how a rigorous data quality program is now a business imperative rather than a luxury. Implemented correctly, it not only gives organizations the agility to better ride out the current recession but also raises their competitiveness when the economy recovers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs by Pivotal CRM, a CDC Software solution November 11, 2009 - (Free Research) This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Practical Recommendations for Data Migration - A White Paper by Bloor Research by Talend February 10, 2009 - (Free Research) Data migration can be defined as transferring of data between storage types, formats or computer systems, it is required when organizations or individuals change computer systems or upgrade to new systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essentials of CRM for Wealth Management: Empower Advisors with Client-centric Tools by Pivotal CRM, a CDC Software solution February 20, 2009 - (Free Research) In this white paper, learn how wealth management firms can use customer relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, and increase productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering Superior Customer Value in Communications Firms: Enabling Optimal Offer Creation for Service Providers by SAP America, Inc. April 27, 2009 - (Free Research) For communications companies - whether focused on telecommunications services or media content - these are challenging times. Markets are saturated with new offerings, and margins continue to diminish. In response, communications service providers (CSPs) are concentrating on improving offers of voice, content, and data services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

8 Essentials of Business Analytics by SAS Institute Inc. July 29, 2010 - (Free Research) Leading banks use business analytics to predict and prevent credit fraud, saving millions. Retailers use business analytics to predict the best location for stores and how to stock them. But these advanced business applications tell only part of the story. What's going on inside these market-leading companies that sets them apart? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Police Academy of the Netherlands Utilizes DocAve® to Replicate and Protect Mission Critical SharePoint® Data by AvePoint, Inc. February 04, 2010 - (Free Research) The IT administrators of the Police Academy of the Netherlands demanded a data protection solution that delivered granular, item-level backup and restore capabilities. In their search, they came to DocAve's Backup and Recovery solution as well as their Replicator solution to meet their backup and data protection needs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Windows Server 2008: Release 2 Review Guide by Global Knowledge December 08, 2009 - (Free Research) Just what do you expect Microsoft has delivered with the latest release of Windows Server - Windows Server 2008 R2 (release 2)? Let's take a look at how different and how similar Windows Server 2008 R2 could be for you. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Faster PHP Through Java by Caucho Technology March 18, 2009 - (Free Research) Using benchmarks and code samples throughout to anchor the discussion, this paper explores how Quercus - Caucho's Java implementation of PHP - can perform faster than the standard Apache-based PHP both in synthetic benchmarks and real-world applications. The results are quite impressive. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategic Value With Trade Promotion Management: A Closed-Loop Process for Quick Wins and Profitable Growth by SAP America, Inc. September 03, 2010 - (Free Research) This paper presents the situation of N-Hair, a fictional high-end hair-care products company that is now expanding into channels in broader consumer markets. Read this paper to learn how the firm has positioned itself well for long-term success as it preserved its brand image with SAP software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Frost and Sullivan: Customer Experience Management: A Business Imperative beyond a Technology Solution by Hewlett-Packard Company February 22, 2010 - (Free Research) In this white paper, Frost & Sullivan, a global consulting and research firm, shares real-world insights from its latest comprehensive study of the value of CEM, including operator strategies driving adoption, best practices and KPIs, and a glimpse into the future of CEM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Now More Than Ever...5 Reasons Why Focusing on Web Self-Service in a Downturn Pays Off by IntelliResponse July 06, 2010 - (Free Research) Customer service has become more important to the customer than price. In light of this, companies can’t afford to let customer service fall to the back burner during an economic downturn. In this paper, we present five reasons why leveraging web self-service to enhance the customer experience makes sense now more than ever. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Enterprise Resource Planning (ERP) Selection Process Survival Guide by Consona Corporation August 06, 2010 - (Free Research) This guide provides an overview of the steps for conducting an effective and successful ERP solution evaluation. The process can be challenging because of the level of detail that must be addressed, ensuring that key steps are not overlooked. Read on to learn what your organization needs to do if they want to choose a successful ERP solution. (EGUIDE) VIEW ABSTRACT | GO TO

Disaster Recovery: Plan for the Worst, Expect the Best by CDW Corporation September 04, 2009 - (Free Research) These days, it is rare to find a company without a disaster recovery plan - a fact due in large part to a rash of high-profile disasters in recent years. The risks are too great to ignore. But many companies are still not doing enough to protect their businesses. This paper provides tips for how to protect your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

6 Steps to Enterprise Resource Planning Implementation Success by IFS January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified Communications Manager 7 Dial Plan Enhancements and Their Effect on the Dial Plan by Global Knowledge November 2009 - (Free Research) The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: SOA Implementation by Oracle Corporation May 2009 - (Free Research) Service-Oriented architecture (SOA) allows organizations to quickly and efficiently respond to changes in the business environment and to leverage such change for competitive advantage. This e-guide features expert insight into the key areas critical to the successful planning and implementation of an SOA. (EGUIDE) VIEW ABSTRACT | GO TO

DB2 9.7: Online schema change-- Minimize planned outages when making changes to your database objects by IBM September 2010 - (Free Research) Learn about the new enhancements to DB2 9.7 that enable you to make online changes to the database schema while objects remain fully accessible during modification. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Drive Marketing ROI in the Cloud with Microsoft Dynamics CRM Online by Microsoft August 2010 - (Free Research) Attend this webcast to see Microsoft Dynamics CRM Online in action, including integration to Microsoft Business Productivity Online Services (BPOS), and learn about customers who have used Microsoft Dynamics CRM Online to address topics including Internet marketing and Web-to-lead capture. (VIDEO) VIEW ABSTRACT | GO TO

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