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e-Book: Content Management Vs. Knowledge Management by InQuira Inc
October 2008 - (Free Research) This e-book reveals the critical differences between knowledge management systems and content management systems, and shows why true knowledge management capabilities are so vital to compete in today’s markets.
Extending the Lean Enterprise by Infor
September 2008 - (Free Research) This e-book contains best practices for extending the Lean enterprise, managing Lean expertise and education with an organization, managing performance across operations, and effectively leveraging technology.
Leveraging Hosted Applications Solutions to Enhance Customer Value by Alcatel-Lucent
August 2008 - (Free Research) This paper defines the capabilities of hosted application solution providers, explores the value proposition for service providers and describes the characteristics that service providers should look for applications and hosted application solution.
How real-time can ETL get? by Syncsort
October 2008 - (Free Research) View this Podcast to learn more about how to use ETL today to optimize demanding data environments as well as when and how ETL can effectively support near-real-time requirements.
Optimizing ETL for demanding data environments by Syncsort
October 2008 - (Free Research) View this Webcast and complimentary Podcast to learn more about how to use ETL today to optimize demanding data environments as well as when and how ETL can effectively support near-real-time requirements.
Convergence of Sales and Marketing by Neolane Inc.
October 2008 - (Free Research) This report explores the integration of marketing and sales technologies (CRM, marketing automation, email marketing, web analytics, etc.).
Increase First Contact Resolution: The Key to Superior Support by Citrix Online - GotoAssist
July 2008 - (Free Research) John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.
CRM for the Professional on the Go by BlackBerry
March 2008 - (Free Research) Mobile CRM is something that needs to be considered now. As a business leader, you might
have put it into your mental “to do later” box, but the reasons to make it a priority are compelling. Read this paper to discover why.
The CIO's Guide to Mobile Applications by BlackBerry
March 2008 - (Free Research) This paper provides a framework for understanding how to build a business case for an enterprise wireless solution that goes beyond email, learn about the potential benefits and costs that are associated with these wireless solution strategies.
Selecting an ERP Solution: A Guide by Infor
November 2008 - (Free Research) This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company.
How Manufacturing Companies Can Put the “Custom” in Customer Service by CDC Software - Ross Enterprise
October 2008 - (Free Research) Companies in virtually every industry today are striving to meet the ever-increasing demands of their customers. Manufacturers must develop products that are engineered to customer specifications with a wide range of product attributes.
Supply Chain Function Tips for Pharmaceutical Manufacturers by CDC Software - Ross Enterprise
October 2008 - (Free Research) This paper helps pharmaceutical manufacturers understand how supply chain functions such as demand and inventory planning can positively impact their overall operations and bottom line.
PPPA Video Testimonial by InQuira Inc
October 2008 - (Free Research) In this video John Quinn, Deputy Chief Executive of People Pay and Pensions Agency explains that PPPA's Vision is to give the answers to its employees in just one click.
The Growing Importance of E-Discovery on Your Business by Google
November 2008 - (Free Research) The goal of this white paper is to focus on the key issues involved in developing an E-discovery capability and to help organizations plan to become better prepared for the rigors of the E-discovery process.
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