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Implementing a Telecommuting Program by Avaya Inc.
June 2008 - (Free Research) This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
Bringing Wi-Fi and Cellular Together in One Smartphone by BlackBerry
April 2008 - (Free Research) Wi-Fi enabled BlackBerry smartphones give you Wi-Fi access, which means that if your organization has deployed the BlackBerry Enterprise Solution, you can securely access all your corporate data over Wi-Fi networks.
Airgas: Sap Business Transformation Study by SAP America Inc
June 2008 - (Free Research) Airgas was looking for a single solution that could ensure a quick return on investment, SAP NetWeaver MDM offered the broad functionality, robust architecture, and ability to manage rich product content that Airgas required.
Microsoft .NET Framework and BlackBerry Applications by BlackBerry
March 2008 - (Free Research) This whitepaper provides a technical overview of how organizations can leverage Microsoft development tools and Microsoft .Net framework to create applications for the BlackBerry® platform.
Guide to PCI DSS 1.2 Compliance with Voltage SecureData by Voltage Security
November 2008 - (Free Research) This document provides an overview of how Voltage SecureData can quickly address the PCI DSS requirements and, at the same time, provide convenient, transparent, and pain free encryption services to the enterprise.
Initiating Your Virtualization Project by IBM
August 2008 - (Free Research) In this presentation, virtualization expert Barb Goldworm provides an in-depth introduction to virtualization, showing how and where virtual technology can add value to IT infrastructure.
Accelerating Enterprise Data Governance Part 3 by DataFlux Corporation
October 2008 - (Free Research) This third paper in the Accelerating Enterprise Data Governance series looks in detail at what one vendor, DataFlux, is delivering in the way of pre-built services to expedite the time to implement enterprise data governance.
IBM Lotus Domino and BlackBerry Applications by BlackBerry
March 2008 - (Free Research) This paper provides an overview for effectively creating BlackBerry applications that interact with Domino databases. The BlackBerry Enterprise Server is part of an integrated mobility solution that connects Lotus Domino databases to mobile users.
Managing and maintaining mobile devices on Lotus Notes Domino by BlackBerry
July 2008 - (Free Research) Going mobile is an essential part of doing business in Notes Domino shops; so is having the ability to securely support multiple devices. Listen to this podcast to learn more about issues facing Lotus Notes administrators deploying mobile devices.
ESI Risk Management Part I Best Practices for IT by Google
October 2008 - (Free Research) This whitepaper focuses on the requirements placed on IT by the amended Rules and discusses strategies and solutions for addressing how to proactively manage electronically stored information.
When Hot’s Not: Lead Scoring for Better Results by Vtrenz, Inc
June 2008 - (Free Research) This white paper reveals the power that a comprehensive lead-scoring model can deliver, and help you understand the key considerations necessary to arrive at an accurate and reliable lead score.
Mobilize Your Field Staff with BlackBerry by BlackBerry
March 2008 - (Free Research) Join Research In Motion (RIM) and MobileChargePro as we walk through real life examples demonstrating mobile solutions to those with employees in the field.
A Healthy Dose of Remote Access for Healthcare Organizations by Citrix Online - GotoMyPC
July 2008 - (Free Research) More healthcare workers than ever before are performing at least part of their jobs from virtually anywhere, at any hour of the day, thanks to remote-access technology. To learn more about this growing trend, Citrix Online recently cond…
Building the Business Case for Host Intrusion Defense by Third Brigade
June 2008 - (Free Research) This white paper helps organizations create the business case for a host intrusion defense system, it also defines the different categories or types of benefits and explains how host intrusion defense impacts these areas.
Extraordinary Customer Service by Avaya Inc.
June 2008 - (Free Research) Extraordinary Customer Service explores the contact center as a strategic part of your enterprise--where you can leverage differentiated services to provide a superior customer experience that can build brand loyalty and increase profits.
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