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Your search for keyword: Improve Tax returned 93 results.
 
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CW+: Analyst's take: The benefits of third-party SAP and Oracle support by ComputerWeekly.com
December 27, 2010 - (Free Research) Organizations running mature SAP or Oracle applications experience significant ongoing savings from third-party support.  Nucleus found Rimini Street customers can reduce their annual license maintenance fees by at least 50 percent and avoid upgrade costs while extending the value of their software investment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Evaluator Group: HP's Converged Storage (A Vision for Emerging Customer Requirements) by HP and Intel
November 14, 2011 - (Free Research) In the summer of 2011, HP revealed its Converged Storage strategy - rivaling their 2010 acquisition of 3PAR in significance. HP Converged Storage encompasses several product portfolio and market direction statements that establish HP’s unique approach to storage. This comprehensive white paper gives the details.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Virtual Desktop Infrastructure: Configuration Guide and Best Practices by Dell, Inc.
April 27, 2011 - (Free Research) Dell VRD provides a desktop replacement that is better than a standard desktop in many ways by centralizing management, making IT resources more efficient, improving data security and control, reducing support times, improving staff mobility, and improving the end-user experience.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Netflights.com uses Tealeaf in the call center  to help generate 20% of all revenue by Tealeaf
November 04, 2010 - (Free Research) To better differentiate in a highly competitive environment, Netflights.com decided that improving customer experience for its website, needed to be a key strategic initiative. This paper describes how Netflights.com leveraged Tealeaf for unprecedented visibility into their online channel, dramatically improving customer service and as a result.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The power of Call Centers and Customer Loyalty by Infor CRM
February 06, 2012 - (Free Research) Read this e-guide from our award-winning editorial team to learn strategies for how to utilize innovative technologies to improve your customer experiences, retain customers and gain loyalty.
(EGUIDE) VIEW ABSTRACT | GO TO

Improve end-users experiences with application monitoring by Nimsoft, Inc.
January 05, 2012 - (Free Research) This insightful on-demand webcast discusses web application performance monitoring, offering hints and tips for improving end-user response times from Forrester Research analyst Jean-Pierre Garbani.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Business Rules in Banking: Connect Decisions to Improve Business Performance by FICO
December 22, 2011 - (Free Research) The banking market is heavy with regulatory requirements. Tighter budgets and higher pricing pressure are squeezing profitability. In this white paper, you’ll learn where you can achieve the greatest results by combining these technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience by SAP America, Inc.
January 01, 2009 - (Free Research) Check out this article to learn how SAP is embracing Web 2.0 opportunities for customer relationship management (CRM), from leveraging social computing to building new Web 2.0-based CRM applications.
(JOURNAL ARTICLE) VIEW ABSTRACT | GO TO

E-Guide: Key Strategies for Improving Customer Service in a Down Economy by Citrix Online Go To Meeting
January 12, 2012 - (Free Research) Read this e-guide and explore key techniques for using Web 2.0 technologies to improve your customer service, marketing and sales efforts. Discover a sound customer service strategy for your organization, as well as two types of online customer service initiatives.
(EGUIDE) VIEW ABSTRACT | GO TO

Improving Sales Effectiveness In a Buyer’s Market by SAP America, Inc.
December 31, 2011 - (Free Research) This paper details the results of a survey of 160 firms with annual revenues of $250M or more conducted to determine whether their customer relationship management (CRM) software is addressing the changed and changing requirements of sales reps as they develop relationships and pursue opportunities in light of ever increasing buyer expectations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Social Media-based Customer Loyalty Programs by Infor CRM
February 06, 2012 - (Free Research) This e-guide from our editorial team will teach you how to efficiently deliver additional value to customers via social media as well as tips for finding balance when connecting with customers, and expert engagement tips from social media consultant Erik Qualman.
(EGUIDE) VIEW ABSTRACT | GO TO

7 Best Practices for Speech Analytics by Autonomy, an HP company (E-mail this company)
December 28, 2011 - (Free Research) Your customers are also calling, chatting, tweeting and emailing your contact center agents, sharing valuable information during each interaction. Download this complimentary white paper to learn how you can easily gather and leverage data from all customer interactions to assess how your agents are performing and improve the customer experience.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reinventing the Web Channel to Maximize B2B Sales and Customer Satisfaction by Oracle Corporation
April 26, 2011 - (Free Research) As e-commerce continues to grow, customer expectations for B2B e-commerce are changing rapidly. Business to business (B2B) companies that wish to grow and become more profitable are realizing that the old ways of doing business are insufficient and are investing in e-commerce platforms.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protect Your Customer Base by Ensuring the Best Customer Experience by LogMeIn, Inc.
February 01, 2012 - (Free Research) Access this whitepaper to learn more about the changing landscape for mobile devices and platforms, and how remote support can help improve customer service.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Words for the Ys: How to Leverage a Generation’s Strengths and Improve its Staying Power in the Contact Center by Calabrio, Inc.
January 25, 2012 - (Free Research) This white paper provides insight on how to retain Generation Y contact center employees so your business can flourish and stay within budget.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A holistic view of customer analytics for maximizing selling opportunities by Infor CRM
January 13, 2012 - (Free Research) This report explores how best-in-class companies take a holistic approach to providing a complete, accurate and integrated view of customers to improve satisfaction and retention without losing sight of customer profitability.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Advancing Enterprise Mobility to Improve Sales and Service by SAP America, Inc.
March 24, 2011 - (Free Research) Explore the latest thinking on use of mobile technology to deliver business value by enabling sales and service processes – and transform processes across the enterprise. Business software vendors can best support their customers by collaborating with strategic partners to co-innovate and foster a mobile ecosystem.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cincinnati Zoo improves customer experience and enhances performance by IBM
January 24, 2012 - (Free Research) Learn how one of the world's top-rated zoo uses analytics to create a more satisfying customer experience – while cutting marketing costs, increasing new visits, boosting concession revenues and much more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Utilize analytics to drive customer satisfaction and retention by Infor CRM
December 16, 2011 - (Free Research) Watch this webcast to discover how you can increase your online marketing efforts with next-gen customer relationship management (CRM) tools that will significantly improve customer satisfaction as well as increase the return rate of customers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Cloud Computing for the Call Center: The Next Revolution by inContact
May 04, 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
(EBOOK) VIEW ABSTRACT | GO TO

Create an Online Customer Feedback Loop with Your Call Center by Tealeaf
April 01, 2011 - (Free Research) Many retail financial services institutions (FSI) do not have any visibility or context outside of a single interaction channel. In this whitepaper, we will describe the business imperative for closing the multi-channel customer experience gap and discuss how doing so gives you opportunities to differentiate.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategy update: Using Customer Experience Management solutions to ensure single view of the customer and improve service by Tealeaf
January 09, 2012 - (Free Research) In this podcast, get an executive-level overview of CEM methodologies and solutions that companies use to gather this data into a single location, allowing agents to serve customers faster and more accurately.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Dallas Cowboys Generate 30% More Revenue with New Stadium and HP Solutions by HP and Intel
October 27, 2011 - (Free Research) This exclusive case study demonstrates how an HP converged infrastructure solution centralized IT services to improve customer experiences, enhance business services and support stadium operations for the Dallas Cowboys organization.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Create an Online Customer Feedback Loop with Your Call Center by Tealeaf
January 24, 2011 - (Free Research) In this whitepaper, we will describe the business imperative for closing the multi-channel customer experience gap and discuss how doing so gives you opportunities to differentiate your business. Read on to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Steps to Improving Business Performance through Customer Intimacy by IBM
November 18, 2010 - (Free Research) Business success today requires a new depth of customer insight. Read this white paper to learn five practical steps your companies can take to achieve customer intimacy and, by doing so, achieve breakaway performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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