Customer Self-service/ e-Self Help | Customer Service (General) | Customer Experience Management (CEM) | On-line Customer Support | Customer Relationship Management (CRM) | Data Center Management | Customer Interaction Management

Search Results		1 - 2 of 2
Too many results? Filter by:	All result types Software Services & Resellers Hardware Research

Metrics for Social Customer Service by SAP America, Inc. July 25, 2011 - (Free Research) This e-book examines the need to adopt new metrics for customer service in response to the new ways they engage customers using social media and networks. Inside, learn how to avoid the common pitfall of adding new metrics to traditional performance measurement systems. (EBOOK) VIEW ABSTRACT | GO TO

Virtualization Solutions from Sun Microsystems: I Remember When Being Green Meant Compromise by LEGACY - DO NOT USE - Insight June 2008 - (Free Research) For every area of your datacenter, Sun Professional Services has created a tailored assessment service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 2 of 2

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.