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FACTS® 125™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS® 125™ is a fully automated and comprehensive system for the management of Section 125, Flexible Benefit plans. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Trend Micro Office Scan Trial by Trend Micro, Inc. July 2010 - (Free Research) The OfficeScan 10.5 release is the industry’s first virtualization-aware endpoint security solution. It focuses on key enterprise level management features, increases scalability for consolidation of management servers, improves the Client & Server information exchange consistency and so much more. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Integrated vs. Unified: Five Reasons Why Contact Centers Must Get Unified by Aspect, Inc. August 2010 - (Free Research) This paper presents the main differences between integrated and unified contact centers, and gives five reasons why it is imperative for contact centers to adapt a unified solution. Read on to learn how adopting such a solution can increase productivity, decrease costs, and enhance the customer experience, thereby increasing customer loyalty. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tech Report: Everything you need to know about vSphere and data storage by Dell and VMware March 2010 - (Free Research) Virtualization goes beyond consolidation by maximizing IT cost savings and enabling timely delivery of highly scalable business services. Download this tech report to learn about storage enhancements that provide better performance, improved usability and easier administration. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Virtualization: Taking the Fast Track to Business Efficiency by Dell, Inc. September 2009 - (Free Research) IT belt-tightening is geared toward saving money - but you can achieve the same goal by boosting business efficiency. Virtualization is the secret to this strategy. Read this paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Encryption: What, Where and How by Trend Micro August 2010 - (Free Research) Patient data security has never been more important to the health care industry. Encryption—of data, hardware and infrastructure—lets CIOs keep data in safe hands. Read this E-Book to find out so much more. (EBOOK) VIEW ABSTRACT | GO TO

Beyond the Thin Client: Why a Smart Client CRM Solution May Be a Smarter Choice by Pivotal CRM, a CDC Software solution November 2009 - (Free Research) This white paper compares and contrasts the two primary alternatives to thin clients and examines the differentiating characteristics that could impact your CRM implementation. Read on to learn why a smart client CRM solution may be a smarter choice. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows Server 2008 R2: Active Directory, Group Policy and the NEW Terminal Services by Dell and Microsoft November 2009 - (Free Research) This webcast explores the key changes made to Windows Server 2008 R2 in Active Directory, Group Policy and Terminal Services. Discover how your organization can leverage these improvements for reduced costs, increased control and improved efficiency. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Essentials of CRM for Wealth Management: Empower Advisors with Client-centric Tools by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) In this white paper, learn how wealth management firms can use customer relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, and increase productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Ensure That Your Employees Will Want to Use CRM by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Steps to Optimize SharePoint Performance by Idera July 2010 - (Free Research) Implementing basic performance enhancements as outlined in this paper can provide tremendous improvements to the operation and performance of SharePoint within the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: What's New in SQL Server 2008 R2 by Dell Inc., Microsoft and AMD July 2010 - (Free Research) Considering a move to SQL Server 2008 R2? This presentation transcript outlines the features you absolutely need to know about, with details on changes for BI, virtualization, licensing and more. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

SQL Server 2008 R2: What's new and what it means to you by Dell Inc., Microsoft and AMD July 2010 - (Free Research) Considering a move to SQL Server 2008 R2? This webcast outlines the features you absolutely need to know about, with details on changes for BI, virtualization, licensing and more. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge December 2008 - (Free Research) Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Endpoint Virtualization for Everyone: Solving the Desktop Lifecycle Management Challenge by Dell, Inc. and Intel October 2009 - (Free Research) This white paper provides analysis and advice on how endpoint virtualization can deliver substantial benefits, simplifying lifecycle manage­ment, and driving ongoing cost and productivity benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Toad for Oracle 10.5 by Quest Software July 2010 - (Free Research) Toad for Oracle v10.5 adds new features and enhances many existing ones. These changes are designed to save you time, increase accuracy and give you better visibility of your work environment - whether you’re a developer working in an unfamiliar database or maintaining legacy code, or a DBA trying to manage multiple databases. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desktop Virtualization with Dell and Citrix: Solving the Desktop Lifecycle Management Challenge by Dell, Inc. and Intel July 2009 - (Free Research) This white paper provides analysis and advice on how Dell Virtual Remote Desktop (VRD), a server-hosted desktop virtualization, can deliver substantial benefits, simplifying lifecycle management, and driving ongoing cost and productivity benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Management Mandate to Reduce Costs Leads to Increased Productivity by SEGUS Inc August 2009 - (Free Research) Learn how an Alabama company seeking a replacement tool for their mainframe administration and automation discovered SEGUS’ Smart products that not only delivered better functionality with a good GUI, but would save the company $80,000 over a five year period, while also avoiding future costly upgrade fees. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Addressing the challenges of implementing a customer-centric strategy by Infor CRM December 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Implementing Automated Functional Testing by Hewlett-Packard Company April 2007 - (Free Research) By automating functional testing, you can take major steps forward to improve automated business processes. Your development and QA teams can increase the speed and accuracy, and your IT department can achieve a higher ROI from software projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CIO Decisions Ezine Volume 3 by CIO Decisions October 2008 - (Free Research) In this issue we tackle service-oriented architecture and dive into how Software as a Service can drive flexibility and meet business needs. Also in this issue: MDM's strongest business case and how to navigate the compliance minefield. (EZINE) VIEW ABSTRACT | GO TO

Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability by SAP America, Inc. September 2008 - (Free Research) The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Comcast Revolutionizes Network Performance Data Analysis by Vertica Systems November 2008 - (Free Research) After briefly considering and rejecting an open-source tool, Harvell and his team selected Vertica Analytic Database 2.0, as it is a high-speed, relational SQL database management system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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