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Customer Relationship Management (CRM)
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Customer Experience Management (CEM)
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Enterprise Resource Planning (ERP)
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Becoming Value-driven: Focusing on What Matters Most by Telelogic, An IBM Company
August 2008 - (Free Research) This white paper provides insight into the six key constructs essential for becoming a value-driven organization. Discover how to gain the visibility and control essential to meet customer needs.
Supply Chain Function Tips for Pharmaceutical Manufacturers by CDC Software - Ross Enterprise
October 2008 - (Free Research) This paper helps pharmaceutical manufacturers understand how supply chain functions such as demand and inventory planning can positively impact their overall operations and bottom line.
5 Ways to Put Your CRM Data to Work for You and Your Customers by Angel.com
October 2008 - (Free Research) This paper explores the various ways that today’s organizations are automating the interaction between CRM and IVR applications to increase customer loyalty and retention as well as maximize efficiency and productivity of service and sales functions.
The Evolution of Integration by Talend
July 2008 - (Free Research) Over the recent years, data integration has been growing from simple data movement to complex transformation functions, and modern data integration technology now enables organizations to deploy data integration technology.
Advent Portfolio Exchange Demo by Advent Software, Inc
July 2008 - (Free Research) Learn more about this integrated portfolio and client relationship management system: an end-to-end solution for accounting and reporting, client servicing and marketing.
Hitachi Dynamic Provisioning Software at United Airlines by Hitachi Data Systems
August 2008 - (Free Research) This paper describes virtualization capabilities of the new Hitachi Universal Storage Platform™ V with Hitachi Dynamic Provisioning software which improve storage utilization to new levels.
Size DOES Matter – When Choosing the Right ERP Solution by Xperia
June 2008 - (Free Research) Relationship is more important for a small-to-medium manufacturers than a large one, because small-to-medium manufacturers tend to have few IT resources, and therefore rely more on the software supplier.
Critical Success Factors Deploying Pervasive BI by Informatica
September 2008 - (Free Research) The goal of pervasive BI applications is to take the data that produced the back office ROI of more than 400% and deliver it to front-line employees in a form appropriate to their job functions-with similar results.
SOA and BPM: Achieving Alignment of Business and IT Objectives by Metastorm
May 2008 - (Free Research) This white paper explores the steps necessary for implementing a collaborative SOA. Discover the tools essential for to combining the strategic advantages of BPM with SOA to align IT initiatives with business objectives.
How to Improve Marketing Execution and Efficiency by Aprimo, Inc.
June 2008 - (Free Research) Aprimo, the recognized leader in Marketing Resource Management, now provides you with technology and expertise to help you improve the productivity of your entire marketing function.
Impactful Email Marketing Using Behavioral Analytics to Create Relevant Messages by Bronto Software
October 2008 - (Free Research) Having the ability to take your email marketing/web analytics integration beyond traffic analysis builds true relationship email marketing. A successful strategy is to use web analytics for gauging the effectiveness of email marketing initiatives and determining optimization tactics.
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