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Insurance: Converging Customers, Cost Management and Compliance by Kofax, Inc. February 03, 2010 - (Free Research) Through a case study with Pan-American, this white paper examines how insurers can generate measurable progress toward these goals by treating document driven business process automation as a strategic initiative at the C-level. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Long-Term Data Protection and Retention: Finding the Correct Balance by Quantum Corporation March 18, 2009 - (Free Research) Tape remains the most cost effective, energy efficient and reliable program technology for storing large amounts of inactive, off-line or near-line data while complimenting disk-based data protection and retention solutions. Read this paper and find out why. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Infor - ERP LX by Infor September 2008 - (Free Research) Infor ERP LX, the next version ERP BPCS, is a scalable, comprehensive, flexible and integrated ERP solution for mixed-mode and process manufacturers operating in an IBM System i environment. The solution improves the efficiency of core business processes. (DEMO) VIEW ABSTRACT | GO TO DEMO

Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help Financial Services Firms Weather Market Volatility and Economic Uncertainty by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Zappos & APM Best Practices: How an eCommerce Leader Drives Revenue and a "WOW" Customer Experience with dynaTrace by dynaTrace software, Inc. February 2010 - (Free Research) Zappos has become a billion dollar e-commerce leader not by just selling shoes, but by also re-writing many of the rules binding traditional corporate culture. They view their unique culture as the key driver of their extraordinary success - and at Zappos’ Core Value #1 is "Deliver WOW through service." (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Cashing in on Customer Intelligence in the Financial Services Industry by Infor CRM October 2009 - (Free Research) In this 1to1 Executive Dialogue, Don Peppers and Steve Muran talk about the importance of customer retention, the need to integrate disparate sources of data, and the opportunity for financial institutions to rebuild customer trust as a means to competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bringing Visibility and Control to Financial Asset Management by Tidal Software December 2009 - (Free Research) BlueCrest Capital Management Tidal Enterprise Scheduler when they needed to make critical business processes visible to upper management and centralize scheduling and management of nightly data downloads; as well as integrate disaster recovery processes into job scheduling efforts and migrate away from heavily scripted point solutions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Making Interactions More Intelligent Across All Channels in the Retail Finance Industry by Infor CRM July 2009 - (Free Research) In this paper you will learn the best practices and the bottom-line benefits in multi-channel inbound marketing. Read on to learn more about multi-channel inbound marketing and how Infor CRM Epiphany Inbound Marketing for Retail Finance can help drive revenue out of each customer interaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Inside SQL Server 2008: Exploring High Availability and Scalability Enhancements by Global Knowledge May 2009 - (Free Research) Microsoft is targeting close to zero downtime with SQL 2008 with availability and recovery features that only used to be available via third-party solutions. This white paper discusses the evolution of High-availability from SQL 2005 to SQL 2008, and the tools available to minimize downtime in the Enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leadership Makes the Difference during Times of Global Financial Crisis: Optimizing Business Cycles through Technology Investment by SAP America, Inc. January 2009 - (Free Research) Investing in the right IT platform and end-to-end business processes enables companies to simplify the IT landscape and reduce total it cost. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Role Based Access Governance and HIPAA Compliance: A Pragmatic Approach by Aveksa July 2009 - (Free Research) Forward thinking organizations should use the passage of HITECH as an opportunity to take a more risk oriented approach by implementing an access governance framework and modernizing patient information in electronic health records (EHR). Read on to learn about utilizing role based access governance to proactively insure HIPAA compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HIPAA and Beyond: An Update on Healthcare Security Regulations for Email by Proofpoint, Inc. August 2009 - (Free Research) Healthcare regulations for IT security - such as HIPAA and the new HITECH provisions of HIPAA - are now broader than ever. This paper provides a quick overview of what you need to know about the latest security, privacy and data breach regulations for the healthcare industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Total Economic Impact™ Of CA Wily Application Performance Management by CA June 2009 - (Free Research) This study examine the total economic impact and potential return on investment (ROI) that enterprises may realize by deploying CA Wily Application Performance Management (APM). Read this report for a discussion of the key findings. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

HiveManager Online: Less Dollars, More Sense by Aerohive Networks December 2009 - (Free Research) Read this paper to learn about HM Online, a cloud-based (Software-as-a-Service), disaster-proof wireless network management system (WNMS) designed to make a wireless network administrator's life easier. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Superstar CFO - Optimizing an Increasingly Complex Role by SAP America, Inc. May 2007 - (Free Research) Read this CFO Research study to understand how CFOs should prioritize the external and company-wide mandates, as well as how they should manage the finance function itself. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Compliant Manufacturing Excellence through Real-time Performance Management by SAP America, Inc. January 2009 - (Free Research) Manufacturers are feeling new pressure on their operations from many directions. Dynamic market needs, increased compliance requirements, more distributed manufacturing operations, rapid product innovation, lean manufacturing, and the transition to new IT technology all manifest themselves on the plant floor and throughout the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next Generation Customer Focus: Strategies and Business Activities Necessary for World-Class Performance and Success by Infor CRM October 2009 - (Free Research) This paper focuses on consumer products manufacturers and the strategy of customer-focused innovation, exploring NGM study questions and examines business areas where customer-focused innovation has potential to influence performance outcomes. Read on to learn how ways to effectively identify and satisfy customer demand. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Innovative Marketing Strategies for Individual and Personal Lines Insurers by Infor CRM July 2009 - (Free Research) In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Total Economic Impact™ of Microsoft Exchange 2010 by Microsoft Corporation India Pvt Ltd November 2009 - (Free Research) This study illustrates the financial impact of deploying Microsoft Exchange 2010 for a retail and distribution organization of 1,500 employees and $450 million in annual revenue. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Infor - ERP VISUAL by Infor September 2008 - (Free Research) Infor ERP VISUAL combines affordability and deep functionality, and is ideal for high growth, mixed-mode manufacturers who need a modular solution. Learn why more than 4,000 businesses trust Infor ERP VISUAL to run their operations. (DEMO) VIEW ABSTRACT | GO TO DEMO

HIPAA, HITECH and HITRUST: What Do I Need To Know? by Solutionary December 2009 - (Free Research) HIPAA (Health Insurance Portability and Accountability Act) took effect in 2003, but the healthcare industry did not take any of it seriously, as there was a lack of any real enforcement. That has changed with the passing of the HITECH Act. View this webcast as Forrester walks you through how to address requirements and security. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Food Safety & Traceability by SAP America, Inc. March 2010 - (Free Research) The focus of this paper will be in helping organizations understand how the Best-in-Class are reducing the impact of food safety incidents; ultimately decreasing the number of product recalls and improving the customer experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PODCAST: Enabling the Business Governance of Data by ASG Software Solutions February 2010 - (Free Research) This podcast, featuring Rob Karel of Forrester Research, discusses how enterprises are linking metadata to the formal management of business terms to achieve true enterprise governance. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Budget Adjustments for CIOs In Lean Economic Times by ASG Software Solutions March 2008 - (Free Research) This Forrester report examines a variety of cost-reduction techniques by budget category and impact. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Cost Savings with Centralized Virtual Desktops by Citrix May 2009 - (Free Research) This white paper provides a close examination of virtual desktop infrastructure (VDI) and how it may dramatically lower total cost of ownership (TCO). Read this paper to learn about the current cost of PC management and how virtual desktops can be deployed using existing budgets. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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