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FTP Replacement: Where MFT Makes Sense and Why You Should Care by IBM November 28, 2011 - (Free Research) This research provides advice on when to replace file transfer protocol (FTP) with managed file transfer (MFT) solutions, and which features to consider. This Gartner report includes MFT software and MFT as a service. Also highlighted is where MFT fits into the technology landscape and some of the key benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Case for Electronic Signatures for Human Resources & Staffing by DocuSign, Inc. January 19, 2012 - (Free Research) This paper details the benefits of electronic signature systems and how they particularly assist the human resources industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Europe: December 2011 by SearchStorage.com December 05, 2011 - (Free Research) Object-based storage dispenses with the hierarchical file system, so there are no nested subfolders. Instead, it uses an indexed flatfile structure in which each object is given a unique ID. This issue of IT in Europe includes case studies of how object-based storage products are being implemented in Europe. (EZINE) VIEW ABSTRACT | GO TO

Reliable Messaging Solutions for Retail -How Open Source Software Creates Opportunities in Retail by FuseSource July 31, 2011 - (Free Research) As an alternative to big vendor messaging solutions, open source software presents an entirely different cost model and more flexibility in deployment options that suit the needs of retail perfectly. Read this paper to learn more about open source software and why it is the optimal approach to integrated messaging for large retail enterprises. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc. There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Case Study: Bromford Group Sets Solid Foundation With Virtualised Fluid Data Storage by Dell Compellent July 01, 2011 - (Free Research) Like many organisations, data at Bromford Group falls into two distinct groups. On one side is a Microsoft SQL database that tracks customer relationship management, records of tenants and properties. On the other side is all of the data that runs the business itself: Microsoft Exchange, corporate files, and network drives crammed with documents. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Large-Scale Deployments with Servicemix 4 by FuseSource March 31, 2009 - (Free Research) Read this case study to learn how one growing Euopean retailer was able to migrate to an architecture that could support real-time delivery of shop data to the data center for processing and real-time communication of pricing events to its shops using open source integration software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The New Competitive Advantage: Web Collaboration Reaches the Tipping Point PDF File Name by CA Technologies. September 2008 - (Free Research) Web collaboration solutions are emerging as one of the building blocks of those applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SearchDataBackup VMware Backup Tutorial by Quantum Corporation August 2009 - (Free Research) Virtual server backup is a known pain point among backup administrators. In our tutorial, learn all about VMware backup with this collection of articles on VMware backup and restore, VMware Consolidated Backup, Virtual Desktop Infrastructure and more. (EGUIDE) VIEW ABSTRACT | GO TO

What You Should Know about E-Signature Law by DocuSign, Inc. January 2012 - (Free Research) Read this brief white paper to familiarize yourself with eSignature laws so that your company can gain a competitive edge and increase your business's productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What You Need to Know About the Costs of Mobility   by iPass Inc. (E-mail this company) January 2012 - (Free Research) Control rising mobility expenses, uncover cost reduction opportunities, and improve operational efficiencies through an enterprise-defined mobility strategy.  (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reducing Costs with Efficient Operations: A Fast Track to More Working Capital by SAP America, Inc. July 2007 - (Free Research) Untamed costs can deplete the precious working capital that's critical to your ongoing operations and new expansions. By instituting efficient automated processes throughout your organization, you can reduce waste, unnecessary overtime, and a host of other cost factors. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact August 2011 - (Free Research) This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc. July 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development by ComputerWeekly.com December 2011 - (Free Research) In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

The Cost of Delaying Server Refresh Cycles by Dell, Inc. June 2010 - (Free Research) This white paper reveals the risks of putting off server refreshes. Explore alternative strategies that enable you to lower costs and learn how to calculate the return on your server investment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Upgrades and Service Oriented Architecture by Oracle Corporation January 2008 - (Free Research) Read this whitepaper to understand why and how SOA-enablement will reduce cost and risk of Application upgrades for your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Build Your Own SAP CRM Solution — and Know Exactly How Much It Will Cost by SAP America, Inc. July 2011 - (Free Research) This white paper provides an overview of a rapid deployment strategy designed to take the guesswork out of implementing CRM. Inside, learn how this approach can let you pick and choose features which matter the most to your organization while avoiding playing for ones you don't to provide an accurate, upfront price. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Service Channels: Five Essential Tips for Balancing Customer Support and Controlling Support Costs by inContact January 2011 - (Free Research) This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Computing for the Call Center: The Next Revolution by inContact May 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels. (EBOOK) VIEW ABSTRACT | GO TO

Case Study: Orlando Magic Score a Performance Slam Dunk with Dell Compellent SAN by Dell Compellent May 2011 - (Free Research) To support these data-intensive applications, the Orlando Magic needed a storage area network (SAN) with I/O performance fast enough to play and stream both standard and high-definition (HD) video. Read this case study to see their solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Software-as-a-Service: A Comprehensive Look at the Total Cost of Ownership of Software Applications by CA Technologies. September 2008 - (Free Research) This white paper helps in better understanding all the different cost factors and includes a simplified calculator that will help influencers and decision makers to better estimate the true TCO of a SaaS versus a traditional software deployment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reinventing the Web Channel to Maximize B2B Sales and Customer Satisfaction by Oracle Corporation April 2011 - (Free Research) As e-commerce continues to grow, customer expectations for B2B e-commerce are changing rapidly. Business to business (B2B) companies that wish to grow and become more profitable are realizing that the old ways of doing business are insufficient and are investing in e-commerce platforms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Smarter communications through analytics by IBM November 2011 - (Free Research) As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper. (WHITE PAPER) GO TO WHITE PAPER

CIO Survey Reveals Top Application Performance Management Strategies by CA Technologies. June 2011 - (Free Research) In an exclusive survey, members of the CIO Forum on LinkedIn have weighed in on the business impact of application performance. These CIOs and IT leaders say they directly associate application performance with end-user and customer satisfaction, along with the potential to increase productivity and lower costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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