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Best Practices for Home Agents by Avaya Inc.
June 2008 - (Free Research) Employing home agents allows you to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program.
FAMIS Wireless for Maintenance Management by FAMIS Software, Inc., An Accruent Company
December 2008 - (Free Research) FAMIS Wireless for Maintenance Management is designed to provide unprecedented remote access to facilities data, in real-time.
Global Facilities Management by FAMIS Software, Inc., An Accruent Company
June 2008 - (Free Research) By using FAMIS, Nortel has realized its mandate for an accurate, secure, consistent, and shared repository of information and HOK has created a global reporting system generating global monthly snapshots, developing report scheduling.
Password Management Survey by RoboForm Enterprise
September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs.
E-Guide: PCI DSS Compliance Overview and Best Practices by SearchCompliance.com
October 2008 - (Free Research) This SearchCIO.com and SearchSecurity.com E-guide offers an explanation of the requirements of Payment Card Industry Data Security Standard (PCI DSS) and best practices for ensuring compliance with it.
e-Book: Chapter 5 - Understanding the Data Collection Process by Symantec Corporation
August 2008 - (Free Research) Improper data collection can jeopardize the admissibility or reliability of data and can result in substantial costs and potential sanctions. After reading this whitepaper you will fully understand the proper data collection process.
Acquire, Analyze, and Present Data with LabVIEW by National Instruments
NI LabVIEW is an open environment designed to make interfacing with any measurement hardware simple. With interactive assistants, code generation, and connectivity to thousands of devices, LabVIEW makes gathering data as simple as possible.
Application Performance Management Report (Aberdeen Group) by Shunra Software
October 2008 - (Free Research) Aberdeen surveyed 206 organizations to examine best practices for managing application performance. These findings serve as a guideline to organizations looking to improve the performance of their business critical applications.
ESI Risk Management Part I Best Practices for IT by Google
October 2008 - (Free Research) This whitepaper focuses on the requirements placed on IT by the amended Rules and discusses strategies and solutions for addressing how to proactively manage electronically stored information.
Best Practices for Producing On Demand Video for the Web by Akamai Technologies
March 2008 - (Free Research) This paper will help you understand and select from the most popular video formats, it provides an overview of video processing and encoding practices that can help you create the best-looking Web video for your Web site.
Best Practices for Remote Support and Services by Citrix Online - GotoAssist
July 2008 - (Free Research) After evaluating a number of free and fee-based services, PlumChoice's team selected the Citrix® GoToAssist Web-based support service.
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