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IT HelpDesk Solution by Extraview Corporation
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ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
Customer Support Solution by Extraview Corporation
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As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
6 Top Support Issues that Keep Execs Awake at Night by Citrix Online - GotoAssist
May 2008 - (Free Research) This paper explores various issues and offer guidance to help companies successfully face the challenges to improve service levels and differentiate competitively based on quality of service.
MapXTreme Java Edition Data Sheet by MapInfo Corporation
March 2008 - (Free Research) MapXtreme Java is a 100% Java mapping engine designed to enable the use of location intelligence on the desktop, over the internet or through your organization intranet or extranet.
Mobilizing Applilcations Lotus Domino Databases by BlackBerry
August 2008 - (Free Research) The ability to access and update Lotus Domino applications can be a simple and effective way to improve efficiency. Read this paper and learn how easy it can be to create BlackBerry applications that integrate with your Lotus Domino applications.
Is a Data Warehouse the Only Option for Business Intelligence? by Information Builders Inc.
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October 2007 - (Free Research) While data warehouses are important for many types of analytical systems, they aren’t always necessary. Building a data warehouse can dramatically increase the cost of a BI project. This paper describes data warehouses, along with many other options for placing relevant, timely information in the hands of business users.
How to Minimize Risk with a Software Vendor 'Prenup' by Iron Mountain Digital
October 2008 - (Free Research) This report reveals how organizations are thinking more strategically when it comes to protecting software investments in the event of a vendor contract breach, vendor bankruptcy, or discontinued or compromised support.
ExtraView IT HelpDesk by Extraview Corporation
ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
Designing Your System i Web Applications Security Plan by Bsafe Information Systems
September 2008 - (Free Research) Is your System i web environment configured to meet compliance regulations and safeguard against common security threats? In this white paper, iSeries expert Jim Mason shows you how.
Customer Support solution by Extraview Corporation
ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
Password Management Survey by RoboForm Enterprise
September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs.
The Impact of Regulations on Email Archiving Requirements by Google
October 2008 - (Free Research) Email has become the lifeblood of the modern enterprise: it has supplanted paper-based and verbal communications as the most critical single element of the corporate communications infrastructure.
Adding Shock Absorbers to Your Messaging System by Azaleos Corporation
December 2008 - (Free Research) Attendees will gain new insights into this growing trend from both an analyst and vendor perspective, hear about recent customer implementations of remote services, and participate in an interactive Question and Answer session.
VUE Software: Enterprise Incentive Management by CSSI
VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.
Thriving in an Economic Downturn by Avaya Inc.
August 2008 - (Free Research) This e-guide that takes you through the latest contact center technologies, and how they can help you develop brand differentiation, elevate customer loyalty, and keep costs low even when everyone is tightening their budgets.
HelpConnection.NET - .NET Help Desk Solution by Expinion.net
The HelpConnection.NET solution is a complete, web-based CRM (Customer Relations Management) system. It is a client information, knowledgebase, ticket and communication system! This is an Enterprise Level application that has been built to accept heavy traffic loads, lots of data and still retain speed.
Case Study: Ennis Knupp + Associates by ABS Associates, Inc.
August 2008 - (Free Research) This case study details how one company addressed unsatisfactory support from its service provider by partnering with ABS.
Blade Server Performance and Power Consumption Comparisons by Dell, Inc. and Intel
October 2008 - (Free Research) It's essential to consider performance per watt when selecting a dual-socket blade server. Read this white paper to learn how systems from Dell, HP, and IBM stack, using an industry standard benchmark.
Protecting Your Company from Social Engineering Threats by Perimeter eSecurity
December 2008 - (Free Research) This eGuide provides examples of common social engineering exploits, discusses innovative ways for your company to construct and utilize scenarios for social engineering tests, and provides key strategies for successfully defeating these attacks.
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