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Expert strategies for making the most out of customer interactions by ColdSpark, Inc.
February 19, 2010 - (Free Research) In this podcast, learn ways to improve customer interactions and customer relations, get tips for learning more about your customers and find out the best ways to improve an organization's overall plan on customer feedback and interaction.
HIPAA and Beyond: An Update on Healthcare Security Regulations for Email by Proofpoint, Inc.
August 2009 - (Free Research) Healthcare regulations for IT security - such as HIPAA and the new HITECH provisions of HIPAA - are now broader than ever. This paper provides a quick overview of what you need to know about the latest security, privacy and data breach regulations for the healthcare industry.
Transforming Your Email Channel to Provide a 360 Degree View by ColdSpark, Inc.
February 2010 - (Free Research) While email is often leveraged as a delivery vehicle for this broad range of communications, few organizations recognize the value of developing and executing a comprehensive email channel strategy. A strategic email channel delivers a 360 degree view of how customers, prospects, partners and other key audiences are engaging with an organization.
Increasing Competitiveness and Reducing Costs in Today's Economy by Microsoft Corporation India Pvt Ltd
November 2009 - (Free Research) This paper outlines the Microsoft Business Productivity Online Suite, illustrates its relevance to small and midsized business customers, and provides the resources to help you evaluate how your business might benefit from the service.
HiveManager Online: Less Dollars, More Sense by Aerohive Networks
December 2009 - (Free Research) Read this paper to learn about HM Online, a cloud-based (Software-as-a-Service), disaster-proof wireless network management system (WNMS) designed to make a wireless network administrator's life easier.
The Empowered Customer: Productivity Enhancements in a Digital Era by Microsoft
March 2010 - (Free Research) This white paper discusses how gathering intelligence from multiple sources such as social media, customer service centers and online support, and then transforming that intelligence into productivity improvements are vital steps in transforming customer service in the digital age.
December 2009 Spam Report by McAfee, Inc.
December 2009 - (Free Research) Despite anti-spam legislation, spammers continue to deliver their obnoxious email. One year ago, a major spam-hosting ISP was shut down, causing an impressive drop in botnet activity. Today, however, spam authors are more active and smarter than ever. Read this report to gain a greater understanding of current spam threats.
State of Internet Security, Q3 - Q4 2009 by Websense, Inc.
February 2010 - (Free Research) Do you know just how adept Web adversaries have become in using the Internet to spread malware in their attacks? Understand where the true threats lie with this report which summarizes the significant findings of Websense researchers using the ThreatSeeker™ Network during the six-month period ending December 2009.
The iPhone is Here to Stay: What’s an Enterprise to do About it? by Sybase, Inc.
September 2009 - (Free Research) Read this brochure to learn how iAnywhere Mobile Office offers enhanced network security, data protection, device management, profile administration, cross-platform support, and deployment features all available through Apple’s App Store.
2010 Threat Predictions by McAfee, Inc.
March 2010 - (Free Research) McAfee Labs foresees an increase in threats related to social networking sites, banking security, and botnets, as well as attacks targeting users, businesses, and applications. However, in 2010 an increase in the effectiveness of law enforcement to fight cybercrime is also anticipated. Read this report to learn more about what to expect in 2010.
IT Savings Made Simple: Rethink Your User Desktops by Citrix
October 2009 - (Free Research) Desktop virtualization—the replacement
of physical desktops with virtualized versions hosted and delivered from the
datacenter—not only allows you to equip your users more efficiently and
cost-effectively; it enables a broad range of strategies for reducing cost,
improving service and providing more agile support to the organization.
The Total Economic Impact™ of Microsoft Exchange 2010 by Microsoft Corporation India Pvt Ltd
November 2009 - (Free Research) This study illustrates the financial impact of deploying Microsoft Exchange 2010 for a retail and distribution organization of 1,500 employees and $450 million in annual revenue.
Merging Mobility with Unified Communications by BlackBerry
August 2008 - (Free Research) Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing.
Developing an Effective Corporate Mobile Policy by BlackBerry
June 2008 - (Free Research) By now, most organizations are clear on the advantages and benefits of wireless data solutions in the enterprise. However, It is no longer enough to rely on ad hoc policies regarding wireless computing.
Microsoft Unified Communications: Innovations in Collaboration by CDW Corporation
February 2010 - (Free Research) This webcast is an overview of Microsoft Unified Communications. Unified Communications can help you to collaborate with your coworkers, partners, and customers more effectively, setting up the environment for a "people-ready business."
7 Ways to Deal with Data Growth from a Cost Standpoint by i365, A Seagate Company
January 2010 - (Free Research) The incredible growth in the amount of electronic data generated for both business and personal use has resulted in higher costs for data storage and backup. Several factors have lead to these spiraling cost increases, including storage of larger files, multiple backups, and enforcement of industry regulations. How often is your company backing up?
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