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Changes to the PMBOK® Guide, 4th Edition, and What You Should Know by Global Knowledge
March 13, 2009 - (Free Research) In December 2008, PMI® (Project Management Institute) released the 4th edition version of 'A Guide to the Project Management Body of Knowledge® (PMBOK® Guide)',the Project Management Institute's (PMI's) collection of published “generally recognized good practices” (according to PMI's 4th edition FAQs).
Beyond the Thin Client: Why a Smart Client CRM Solution May Be a Smarter Choice by Pivotal CRM, a CDC Software solution
November 11, 2009 - (Free Research) This white paper compares and contrasts the two primary alternatives to thin clients and examines the differentiating characteristics that could impact your CRM implementation. Read on to learn why a smart client CRM solution may be a smarter choice.
Finding an Upside in the Downturn with Data Quality by DataFlux Corporation
January 22, 2010 - (Free Research) This paper explores how a rigorous data quality program is now a business imperative rather than a luxury. Implemented correctly, it not only gives organizations the agility to better ride out the current recession but also raises their competitiveness when the economy recovers.
Customer Centricity Master Data and the 360 Degree View by DataFlux Corporation
January 22, 2010 - (Free Research) This paper will provide a list of questions that should be considered and reviewed during any project designed to deliver a 360-degree view. The paper then explores how information sharing and identity resolution combine to show the connection between MDM and enterprise customer-centricity.
Developing A Universal Approach To Cleansing Customer And Product Data by SAP America, Inc.
June 02, 2009 - (Free Research) Data quality has always been an important issue for companies, and this
is even more the case today. This paper reviews current industry problems concerning data quality, and takes a detailed look at how companies are addressing quality problems with customer, product, and other types of corporate data.
How NOT to Wreck Your Windows 7 Migration by Numara Software
January 2010 - (Free Research) Download this white paper “How NOT to Wreck Your Windows 7 Migration” and learn how to deal with the complexities of planning and managing a migration to Windows 7. NOW!
Realizing Rapid ROI Through Mobility by BlackBerry
February 2010 - (Free Research) Companies are reaping the benefits from mobile CRM, field service and sales force automation processes with the latest Research In Motion (RIM) offerings. Read this white paper to learn more!
Best Practices for Implementing Automated Functional Testing by Hewlett-Packard Company
April 2007 - (Free Research) By automating functional testing, you can take major steps forward to improve automated business processes. Your development and QA teams can increase the speed and accuracy, and your IT department can achieve a higher ROI from software projects.
SAP® BusinessObjects Data Services: One Product For Data Quality and Data Integration by SAP America, Inc.
June 2009 - (Free Research) Introducing SAP® BusinessObjects Data Services breakthrough technology software for the enterprise information management market. The software unifies our leading data-quality and integration solutions - helping your organization to move, transform, and improve virtually any type of data anywhere, at any frequency.
Achieving Service Excellence Across The Enterprise by Numara Software
February 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
State of Internet Security, Q3 - Q4 2009 by Websense, Inc.
February 2010 - (Free Research) Do you know just how adept Web adversaries have become in using the Internet to spread malware in their attacks? Understand where the true threats lie with this report which summarizes the significant findings of Websense researchers using the ThreatSeeker™ Network during the six-month period ending December 2009.
HIPAA and Beyond: An Update on Healthcare Security Regulations for Email by Proofpoint, Inc.
August 2009 - (Free Research) Healthcare regulations for IT security - such as HIPAA and the new HITECH provisions of HIPAA - are now broader than ever. This paper provides a quick overview of what you need to know about the latest security, privacy and data breach regulations for the healthcare industry.
2010 Threat Predictions by McAfee, Inc.
March 2010 - (Free Research) McAfee Labs foresees an increase in threats related to social networking sites, banking security, and botnets, as well as attacks targeting users, businesses, and applications. However, in 2010 an increase in the effectiveness of law enforcement to fight cybercrime is also anticipated. Read this report to learn more about what to expect in 2010.
December 2009 Spam Report by McAfee, Inc.
December 2009 - (Free Research) Despite anti-spam legislation, spammers continue to deliver their obnoxious email. One year ago, a major spam-hosting ISP was shut down, causing an impressive drop in botnet activity. Today, however, spam authors are more active and smarter than ever. Read this report to gain a greater understanding of current spam threats.
Cisco IP Phone Features by Global Knowledge
February 2009 - (Free Research) This paper explains various features (Softkeys) available to the phone while in a call state.
Harnessing the World of Web 2.0 by SonicWALL
February 2010 - (Free Research) The world of Web 2.0 is upon us. Ultimately, it will become a part of the fabric of every organization. While a productivity driver, it places significant demands on the network’s infrastructure. This podcast gives you insight into key strategies and tools that can help you manage, secure and propagate this mission-critical technology.
Lumension® Device Control for Microsoft® System Center by Lumension
January 2010 - (Free Research) Read how through centrally managing, deploying, enforcing and monitoring device/port access, and more, Microsoft SCCM customers can significantly reduce implementation costs and quickly enhance their security policy enforcement.
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