Topics Related to Your Search
Customer Relationship Management (CRM)
|
Customer Service (General)
|
Customer Experience Management (CEM)
|
Customer Data Integration
|
Customer Information Management/ Customer Databases
|
Business Process Management (BPM)
|
Enterprise Information Integration/ Metadata Management
|
Enterprise Content Management (ECM)
|
Customer Interaction Management
|
Business Intelligence Solutions
1 - 25 of 251 | Next Page
Too many results? Filter by:
All result types
Software
Services & Resellers
Hardware
Research
Developing A Universal Approach To Cleansing Customer And Product Data by SAP America Inc
June 02, 2009 - (Free Research) Data quality has always been an important issue for companies, and this
is even more the case today. This paper reviews current industry problems concerning data quality, and takes a detailed look at how companies are addressing quality problems with customer, product, and other types of corporate data.
Using Webinars to Engage Prospects by Citrix Online
August 19, 2009 - (Free Research) View this on-demand Webinar to hear Ken Molay, president of Webinar Success, share tips to help you prepare and deliver Webinars that build enthusiasm among prospects, leading to easier sales communications and higher conversion percentages.
Transforming Your Email Channel to Provide a 360 Degree View by ColdSpark, Inc.
February 03, 2010 - (Free Research) While email is often leveraged as a delivery vehicle for this broad range of communications, few organizations recognize the value of developing and executing a comprehensive email channel strategy. A strategic email channel delivers a 360 degree view of how customers, prospects, partners and other key audiences are engaging with an organization.
Learn to Improve SAP Order Management and Retain Customers in Today’s Tough Economy by Esker Inc.
July 10, 2009 - (Free Research) This paper will present the challenges businesses face in implementing effective order management and will help in overcoming these challenges. You will learn the benefits of the Esker Platform over its competitors and be presented with a case study documenting companies that implemented the Esker platform to beat their order management problems.
PODCAST: Enabling the Business Governance of Data by ASG Software Solutions
February 08, 2010 - (Free Research) This podcast, featuring Rob Karel of Forrester Research, discusses how enterprises are linking metadata to the formal management of business terms to achieve true enterprise governance.
Presentation Transcript: Enabling The Business Governance Of Data by ASG Software Solutions
February 05, 2010 - (Free Research) In this presentation transcript, Scott McCurdy, SVP of Business Solutions at ASG and featured guest Rob Karel, Principal Analyst at Forrester Research, discuss how enterprises are linking technical metadata to the formal management of business terms to achieve true enterprise data governance.
Enabling the Business Governance of Data by ASG Software Solutions
January 28, 2010 - (Free Research) In this webcast, Scott McCurdy, SVP of Business Solutions at ASG and featured guest Rob Karel, Principal Analyst at Forrester Research, discuss how enterprises are linking technical metadata to the formal management of business terms to achieve true enterprise data governance.
Core Data Services: Basic Components for Establishing Business Value by Pitney Bowes
January 11, 2010 - (Free Research) Standardizing data management practices when developing the enterprise architecture lowers risk and increases consistency; Organizational trust in the data simplifies application development. This paper explores how a set of value-added data services can reduce operational costs, increase efficiency and improve the quality of enterprise data.
Insurance: Converging Customers, Cost Management and Compliance by Kofax, Inc.
February 03, 2010 - (Free Research) Through a case study with Pan-American, this white paper examines how insurers can generate measurable progress toward these goals by treating document driven business process automation as a strategic initiative at the C-level.
Cost Savings with Centralized Virtual Desktops by Citrix
May 11, 2009 - (Free Research) This white paper provides a close examination of virtual desktop infrastructure (VDI) and how it may dramatically lower total cost of ownership (TCO). Read this paper to learn about the current cost of PC management and how virtual desktops can be deployed using existing budgets.
Managing Your Data Assets by Pitney Bowes
July 30, 2009 - (Free Research) Information management is integral to successfully maintaining a competitive advantage. The value of all your data can increase or decrease over time depending on how you manage it. Read on to learn how to gain the insights into information management you need to succeed and gain that competitive edge that is now more important than ever.
Document Automation Strategies in a SaaS Environment by Esker Inc.
September 21, 2009 - (Free Research) This podcast explores what makes Software as a Service (SaaS) a solid strategy to automate processing of vendor, customer and sales documents and discusses why this is fast becoming a popular option for cost-conscious businesses.
IMS Common Services Layer - An Introduction by BMC Software, Inc.
April 17, 2009 - (Free Research) No recent IMS enhancement has more potential to improve internal processing than does the Common Services Layer (CSL). The CSL provides many benefits.
This document describes the basics of CSL usage and how to get started with the CSL.
HIPAA and Beyond: An Update on Healthcare Security Regulations for Email by Proofpoint, Inc.
August 26, 2009 - (Free Research) Healthcare regulations for IT security - such as HIPAA and the new HITECH provisions of HIPAA - are now broader than ever. This paper provides a quick overview of what you need to know about the latest security, privacy and data breach regulations for the healthcare industry.
Lumension Endpoint Security Evaluation Request - Free 30-day Trial by Lumension
May 18, 2009 - (Free Research) Effectively secure your endpoints by proactively enforcing application and device use policies with Lumension's award-winning Lumension Endpoint Security. Enjoy a 30-day free trial in your own environment for up to 100 endpoints.
E-Book: SOA: Technical Opportunities, Social Challenges by Progress Software
February 05, 2010 - (Free Research) In this paper you will learn how SOA can directly influence the success of your business, which will result from your business’ ability to participate in these new, more dynamic, federated communities. Read on to learn how social orientation is driving both new SOA technology needs and management changes in how technology is delivered and governed.
E-Book: Virtualization and Service Automation by Hewlett-Packard Company
February 05, 2010 - (Free Research) The intent of this guide is to assist the smart enterprise with understanding virtualization’s fit into the rest of the IT environment.
Three Ways to Prevent USB Insecurity in Your Enterprise by Lumension
January 26, 2010 - (Free Research) Read this white paper to learn how removable device policy enforcement can mitigate data loss, data theft, and malware propagation and hacking risks while enabling managed use of necessary productivity tools.
Lumension® Device Control for Microsoft® System Center by Lumension
January 21, 2010 - (Free Research) Read how through centrally managing, deploying, enforcing and monitoring device/port access, and more, Microsoft SCCM customers can significantly reduce implementation costs and quickly enhance their security policy enforcement.
Home Is Where The Money Is by inContact
January 29, 2010 - (Free Research) Running a lucrative call center that provides value to its customers is no easy task. But with emerging SaaS technology, more and more call centers are considering a less expensive and lower maintenance at-home workforce. This webcast reveals the real cost of absenteeism and provides call center management best practices that boost company growth.
We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.