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Virtual Call Center - Five Simple Strategies to Make Your Support Center Callers Smile by Angel.com October 2008 - (Free Research) This paper highlights five simple strategies any organization should consider to cost-effectively increase the level of service of their support lines. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2008 North American Storage Optimization Green Excellence of the Year Award by Ocarina Networks October 2008 - (Free Research) Read how the Frost & Sullivan Green Excellence Award in Technology Innovation recipient has demonstrated superior technological advancement which is aligned with a sustainable and environmentally conscious objective. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

REI: Workforce Optimization and Management by Infor December 2008 - (Free Research) REI implemented Workbrain for Retail, a centralized, web-based workforce management solution as it is specifically designed to meet the complex challenges faced by retailers and provides a single-source solution for workforce optimization. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IDC Spotlight: Ocarina Networks Addresses the Need for Efficient Data Storage by Ocarina Networks November 2008 - (Free Research) Ocarina Optimizer and Reader addresses the need to store data more efficiently. It is an appliance that runs the optimization algorithms. The technology and approach is not about deduplication or compression, which will be explained in this IDC profile. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ISYS: Desktop Search Engine - Enterprise Search Tool by ISYS Search Software ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Password Management Survey by RoboForm Enterprise September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Revolution: The Advent of the Pocket Office by Info-Tech Research August 2004 - (Paid) The mobile technology landscape seems to change every ten seconds. Businesses that can exploit the potential of mobile technology will have a definite advantage over their competition. Assess your mobile needs and opportunities now. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Comcast & NetworkIP Re-think Data Warehouse Architecture by Vertica Systems December 2008 - (Free Research) For analytic applications, the Vertica Analytic Database is designed to deliver high performance at lower cost and More than 5 customers have now implemented Vertica, and the experience of three is described in this report. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Measuring Return on Business Intelligence Investment. by Acxiom Corporation September 2008 - (Free Research) This paper examines business intelligence from the point of view of a maturing analytical organization that creates economic value from its activities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Briefing: How to Optimize ETL for Demanding Data Environments by Syncsort October 2008 - (Free Research) This document is based on a Syncsort/TechTarget Webcast entitled "How to Optimize ETL for Demanding Data Environments." (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Marketing Management (EMM): Effectively Strategize and Execute Marketing Activities by Aprimo, Inc. June 2008 - (Free Research) An EMM application can lead marketers through a process of translating a creative/business strategy into a concrete set of marketing outputs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Profit-Minded Contact Center - Building an ROI Case for Customer Interaction Solutions in Financial Services. by Portrait Software September 2008 - (Free Research) This whitepaper shows you how contact centers can deliver differentiated customer service, build more profitable customer relationships and demonstrate the ROI on customer interaction solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Akamai Application Performance Services for the Manufacturing Industry by Akamai Technologies Akamai Technologies managed services address core weaknesses of the public Internet, using the Akamai platform - 25,000 servers across 69 countries - to detect and avoid problem spots.  (SERVICE) GO TO DETAILED REPORT

How Local Businesses Are Becoming Market Leaders with Affordable Search Engine Marketing by BuyDomains.com November 2008 - (Free Research) This white paper reviews emerging trends in online marketing that are impacting local businesses and examines the benefits entrepreneurs can achieve by making affordable, uncomplicated investments in search engine marketing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Framework for Deploying UC: Using a Repeatable Process for Optimizing Your Technology by Avaya Inc. November 2008 - (Free Research) This white paper describes a four step framework for moving unified communications from an ad hoc, deployment scenario, which has resulted in many of the companies interviewed having a siloed implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Traceability 2.0: Ensuring Food Safety and Achieving Competitive Differentiation through Multi-Dimensional Traceability by CDC Software - Ross Enterprise March 2008 - (Free Research) The benefits of automated Multi-Dimensional Traceability are compliance with increasing regulatory and industry standards, greater efficiency, competitive differentiation through improved quality, and ultimate brand protection assurance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Efficient Inventory Control Processes are Key for Food Manufacturers' Survival by CDC Software - Ross Enterprise October 2008 - (Free Research) While food manufacturers have little control over rising raw material & energy costs, they overlook the area where they can control costs, their inventory. This paper explains how to avoid problems caused by poorly controlled inventory. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Research: Benefits of Migrating to Sybase Database Management by Sybase, Inc. September 2008 - (Free Research) Forrester Research shares the results of research conducted with four Sybase customers who have migrated to ASE 15. ASE 15 is the latest generation of database management system (DBMS) software from Sybase. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Implementing a Data Quality Strategy by DataFlux Corporation January 2009 - (Free Research) In this program Gartner Research Vice President Ted Fredman and DataFlux President and CEO Tony Fisher discuss the data quality issues facing business today as well as the solutions that can solve these problems. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Optimizing ETL for demanding data environments by Syncsort October 2008 - (Free Research) View this Webcast and complimentary Podcast to learn more about how to use ETL today to optimize demanding data environments as well as when and how ETL can effectively support near-real-time requirements. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Case for IT Governance in a Lotus Notes Environment by TeamStudio November 2008 - (Free Research) Read this paper to learn how implementing governance is an ongoing process or IT lifestyle; it is a combination of people, processes and technologies that must be implemented consistently over time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Investing in Innovation Gartner On-Demand Webcast by SAP America Inc December 2008 - (Free Research) In today's marketplace creating sustainable growth requires you to constantly innovate. Innovations - in both product features and service delivery - are increasingly important as a means to differentiate yourself from the competition.. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ESI Risk Management Part I Best Practices for IT by Google October 2008 - (Free Research) This whitepaper focuses on the requirements placed on IT by the amended Rules and discusses strategies and solutions for addressing how to proactively manage electronically stored information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Modern Approach to On-Demand Email and Data Security by Proofpoint, Inc. April 2008 - (Free Research) Email and data security solutions are available in different deployment configurations, from hardware and virtual appliances to software. Another option, “on-demand” or “software as a service” (SaaS), is rapidly gaining traction as... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategies for Distributing Your Online Content: Why, Where and How by KnowledgeStorm Webinars (E-mail this company) July 2006 - (Free Research) In this one hour Webcast, presented by Jeff Ramminger, EVP KnowledgeStorm, learn how you can develop more effective content, make it available more efficiently and influence the most important decision makers at the right stages of the buying process. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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