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Secure Internet Single Sign-On for Salesforce CRM by Ping Identity Corporation November 2008 - (Free Research) Identity management software has proven itself in terms of functionality, cost savings, user experience and security. PingFederate is a software solution installed on-premise and PingConnect is an on-demand managed service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FAMIS Wireless for Maintenance Management by FAMIS Software, Inc., An Accruent Company December 2008 - (Free Research) FAMIS Wireless for Maintenance Management is designed to provide unprecedented remote access to facilities data, in real-time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

LTE Upgrade Strategies by Motorola, Inc. January 2009 - (Free Research) The growth in data traffic continues to increase at unprecedented rates, and many operators are already considering their options for near and long term growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting Essential Information: Securing the Foundation of the Internet Business Platform by Websense, Inc. July 2008 - (Free Research) Today's threats use Web 2.0 to integrate daily operations which has changed the requirements for web security, email security and data loss prevention. Download this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building Triple-Play Services by Alcatel-Lucent November 2008 - (Free Research) This SearchTelecom.com workshop looks at how to build business and technical plans to make sure all of the bases are covered for delivering highquality services that can be efficiently and consistently managed. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Software-as-a-Service: A Comprehensive Look at the Total Cost of Ownership of Software Applications by Cisco Systems, Inc. September 2008 - (Free Research) This whitepaper educates end-users and decision makers on Software-as-a-Service (SaaS). Learn how it differs from traditional software, and what the key benefits are when deploying SaaS applications. It also looks at Total Cost of Ownership (TCO). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Channel Success Stories: Simplifying IT Case Study: Guardium by Dell PartnerDirect and Intel December 2008 - (Free Research) This Channel Success Story highlights the ways in which Guardium's innovative approach can simplify even the most complex IT challenges. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Presentation Transcript: Next-Generation Service Provider Platforms: What Do Service Providers Need? by Alcatel-Lucent December 2008 - (Free Research) This transcript, a printable version of the video from enterprise expert Tom Nolle, addresses the marginalization that operators face from over-the-top disintermediation - caused by exploding operating costs that result from declining revenue per bit. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Selling the CIO on Business Services by Alcatel-Lucent September 2008 - (Free Research) This podcast with enterprise expert Gary Audin is designed to help service providers sell beyond connectivity. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

The Many Faces of Single Sign On by Quest Software May 2008 - (Free Research) Single sign-on is an example of something that everybody wants, but nobody ever really totally achieves. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Human Energy Crisis: Technology's Role In Supporting Field Workforce, Hourly And High-Volume Hiring Needs by Taleo December 2008 - (Free Research) For all the advances in the technology over the last 20 years, the process of hiring hourly workers has remained fairly static. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Facing up to the Talent Crunch by Taleo December 2008 - (Free Research) Facebook is a social utility that connects people and allows them to exchange information, while facebook initially started as a forum for connecting with fellow students, the site quickly crossed over into the business arena. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Communications in Emergency Situations: Mobile Business Continuity Planning Solutions That Help Mitigate Risks and Improve Responsiveness to Emergency Situations by BlackBerry April 2008 - (Free Research) This white paper addresses the ways in which organizations can ensure preparedness by deploying wireless software solutions based on the BlackBerry Enterprise Solution and BlackBerry applications from Wallace Wireless. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Well-Equipped Support Center - On Demand Remote Support Software-As-A-Service Powers a Vital Resource for Any Support Center by NTR Global December 2008 - (Free Research) The use of Remote Support Technologies gives support reps greater visibility into customer issues, and increases customer perceptions of the professionalism of the team and its value. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Akamai Services for the High Tech Industry by Akamai Technologies Akamai solutions for high tech companies provide a predictable, high-quality user experience that measurably improves the success of your online activities.  (SERVICE) GO TO DETAILED REPORT

Remote Access VPNs: Business Productivity, Deployment, and Security Considerations by Cisco Systems, Inc. July 2008 - (Free Research) This white paper outlines the two primary methods of deploying remote access VPNs: IPsec and SSL. Read how to choose the right VPN technology for your organization, understand security considerations, and how to secure your remote-access VPN. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Akamai Application Performance Services for the Manufacturing Industry by Akamai Technologies Akamai Technologies managed services address core weaknesses of the public Internet, using the Akamai platform - 25,000 servers across 69 countries - to detect and avoid problem spots.  (SERVICE) GO TO DETAILED REPORT

Virtual Show and Tell: Using Remote Tech Support Using Remote Tech Support to save Time and Money by ABS Associates, Inc. October 2008 - (Free Research) This paper discusses how remote support offers several benefits to the organization, such as resolving off-site worker challenges, reducing call-handling time, and increasing first-call resolution rates. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

California Transplant Donor Network - Technical Case Study by BlackBerry April 2008 - (Free Research) The California Transplant Donor Network (CTDN) needed a wireless solution that would do it all: phone, SMS text messaging, Internet, calendar, document reading and access to up-to-date medical references. They chose a blackberry solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Podcast: Securing Mobile Devices on Converged Networks by Trusted Computing Group Administration (E-mail this company) September 2006 - (Free Research) This podcast will provide an overview of the security threats facing mobile devices & the existing solutions for shoring up those security holes. It will also discuss a new technical specification from the Trusted Computing Group--developed to address the specific global needs of wireless & mobile security from a consumer & enterprise perspective. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Securing Mobile Devices on Converged Networks by Trusted Computing Group Administration (E-mail this company) August 2006 - (Free Research) This paper will provide an overview of the security threats facing mobile devices & the existing solutions for shoring up those security holes. It will also discuss a new technical specification from the Trusted Computing Group--developed to address the specific global needs of wireless & mobile security from a consumer & enterprise perspective. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Beyond the Internet: Building Multiplatform Peer-to-Peer Communities by Recursion Software, Inc. October 2008 - (Free Research) Read this white paper to learn the basic technology requirements to enable intelligent apps and prepare your organization for the next generation of community-based software development. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging the Edge: Delivering Unmatched Performance for Large File Downloads by Akamai Technologies January 2009 - (Free Research) This whitepaper describes how a distributed architecture is vitally important to achieve performance and reliability in the delivery of large electronic files. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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