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Cost Effective Security and Compliance with Oracle Database 11g Release 2 by Oracle Corporation
September 28, 2011 - (Free Research) Consolidation, outsourcing and cloud computing are just a few of the business initiatives driving IT organizations to focus on data security. Companies have moved beyond securing the network perimeter and made strengthening security controls around data a top priority. Read this whitepaper to learn more.
Cloud Computing for the Call Center: The Next Revolution by inContact
May 04, 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
Creating the Enterprise-Class Tablet Environment by BlackBerry
December 02, 2011 - (Free Research) Discover more information about how tablets are affecting the workplace and why enterprises need to implement a tablet strategy for a secure and effective environment.
Securing Virtualized Environments and Accelerating Cloud Computing by CA Technologies.
June 18, 2010 - (Free Research) There is no question that virtualization offers compelling tangible benefits for an IT organization. Virtualization is inevitable, and cloud computing is a new opportunity. Read this paper to learn about virtualization security, the CA Technologies Access Control (AC) solution, and how to accelerate cloud computing.
Smarter Commerce for Consumer Electronics White Paper by IBM
January 30, 2012 - (Free Research) When we talk about the world becoming increasingly interconnected, instrumented and intelligent, the most ubiquitous example is the smartphone. It collects and disseminates data while its users are at home and on the go, serving up just as much socially driven info as static, always-there web content. This white paper outlines smarter commerce.
Redefine Collaboration Across Any Device by Cisco Systems, Inc.
August 03, 2011 - (Free Research) View this demo to see how your company can resolve customer complaints and strengthen relationships by quickly uniting stakeholders through smartphones, desktops, PCs, video conferencing, and email across multiple platforms. Learn more about transforming your work and productivity with collaboration.
Dell Virtual Desktop Infrastructure: Configuration Guide and Best Practices by Dell, Inc.
April 27, 2011 - (Free Research) Dell VRD provides a desktop replacement that is better than a standard desktop in many ways by centralizing management, making IT resources more efficient, improving data security and control, reducing support times, improving staff mobility, and improving the end-user experience.
How Cloud Computing Increases The Agility Of Your ERP System by Plex Systems
November 07, 2010 - (Free Research) This paper explains how with a community-driven development approach, enhancements are driven by a community of users, which means the system constantly improves in the exact way a user requires. Continue reading to learn the power of community-driven product enhancement.
City of Vaughan: Municipality Monitors Compliance with By-laws by BlackBerry
September 16, 2011 - (Free Research) Access this case study to see how the City of Vaughan used the BlackBerry® smartphone to create two field-ready applications: the Mobile People Application, which accesses the city database of licensed individuals, and the CTS Mobile Viewer, which provides mapping and location information to consolidate their communication technology.
HP Network Automation -- Improved Network Change, Configuration and Management by Hewlett-Packard Company
February 04, 2011 - (Free Research) HP Network Automation software automates network change, configuration, and compliance management. You can reduce costs and administration time required to manage change and configurations of the network while ensuring compliance in a stable and secure environment. View this video to learn more.
Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
Social CRM Comes of Age by Oracle Corporation
April 01, 2009 - (Free Research) Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM.
Gartner predictions around Social CRM by Infor CRM
February 08, 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
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