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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
Cognos Business Intelligence for Report Authors by IBM
January 24, 2012 - (Free Research) Utilize a complete set of enterprise reports that are easy to build, maintain, secure and deploy, all delivered in a collaborative authoring environment and based on the fundamental principle of "author once — consume anywhere."
Smarter Commerce Manufacturing Interactive Guide by IBM
January 30, 2012 - (Free Research) Smarter commerce is designed to help companies better integrate and more effectively manage their value chains. It aligns the buy, market, sell and service processes in a way that puts the customer at the center of decisions and actions, which can lead to greater customer loyalty, revenue and profit margin growth.
Information Governance Online Symposium by SearchCompliance.com
November 14, 2011 - (Free Research) We are excited to announce our Information Governance Online Symposium – an online classroom designed to provide progressive learning content specifically for your senior IT, records management and compliance teams.
Smarter communications through analytics by IBM
November 18, 2011 - (Free Research) As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper.
Current Analysis Report: Avaya Data Networking Assessment by Avaya
December 02, 2011 - (Free Research) Access this essential resource to learn about Avaya’s data networking concept. Discover how Avaya is leveraging this approach to compete against other networking companies through innovation and unified communication solutions to maximize customer relationships.
Implementing Cisco's Web 2.0 Collaboration Technologies by Global Knowledge
May 26, 2009 - (Free Research) As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.
City of Vaughan: Municipality Monitors Compliance with By-laws by BlackBerry
September 16, 2011 - (Free Research) Access this case study to see how the City of Vaughan used the BlackBerry® smartphone to create two field-ready applications: the Mobile People Application, which accesses the city database of licensed individuals, and the CTS Mobile Viewer, which provides mapping and location information to consolidate their communication technology.
Analyst's take: Business impact of Facebook in the workplace by ComputerWeekly.com
February 09, 2011 - (Free Research) Nearly half of office employees access Facebook during work. Nucleus found companies effectively lose an average of 1.5 percent of total office productivity when employees can access Facebook during the work day.
Step-by-step Guide to Migrating from Exchange 2003 to Exchange 2010 by Mimecast
June 30, 2011 - (Free Research) While Exchange 2010 promises to offer enhanced communication and collaboration capabilities, the migration process can still be a challenge for even the most diligent IT professional. Take a look at this e-book from the editors at SearchExchange.com for a top-to-bottom, expert analysis of the Exchange migration process.
B2B Benchmark Assessment for B2B Services Sector by IBM
January 30, 2012 - (Free Research) Take the time now and find out how your organization's sales processes to configure, price and quote complex business-to-business (B2B) offers ranks against the market leaders in the B2B services, communications, software, IT services and B2B advertising sectors.
Mass Customization for Communications Service Providers Podcast by IBM
January 30, 2012 - (Free Research) Join author David J. Gardner for a podcast that explains the key to making mass customization more efficient. Using examples of cable service providers and McDonald’s, clients will see how they can tune their infrastructure to make exceptions less exceptional and keep profitability on track.
Redefine Collaboration Across Any Device by Cisco Systems, Inc.
August 03, 2011 - (Free Research) View this demo to see how your company can resolve customer complaints and strengthen relationships by quickly uniting stakeholders through smartphones, desktops, PCs, video conferencing, and email across multiple platforms. Learn more about transforming your work and productivity with collaboration.
Creating Business Value with Communication-Enabled CRM Processes by SAP America, Inc.
September 2008 - (Free Research) In this paper learn how companies can overcome the limitations in marketing, sales, and service processes by pursuing communication-enabled business processes (CEBPs)–enabled by communication systems that are integrated with business applications.
Riverbed Helps Triple Gilt Groupe’s Web Traffic Within a Year by Riverbed Technology, Inc.
November 2011 - (Free Research) With over 5,000 requests per second during peak periods, online retailer Gilt Groupe could lose a large percentage of its daily profits in just 10 minutes of downtime. After choosing the Riverbed Stingray Traffic Manager as its load balancing solution, visits to the site have increased thanks to improved customer satisfaction.
Video: LotusLive Suite by IBM
January 2012 - (Free Research) Watch this videocast to learn how IBM LotusLive provides a secure, robust and integrated communication environment to help you manage email, projects, remote teams and global clients. Take advantage of these collaborative tools so your employees can be more productive — regardless of device or geographic location.
Unlocking the Power of Mobile Device Management by Dell, Inc. and Intel
December 2011 - (Free Research) Access this whitepaper to discover the latest MDM tools available from vendors, along with real-world advice to get the most from the solutions for your organization.
Achieving Business Value with Network and Application Visibility by Riverbed Technology, Inc.
January 2012 - (Free Research) This resource provides in-depth information and data taken from 9 comprehensive interviews with current Riverbed Cascade customers. Customer experiences before and after the application visibility solution was implemented are explored.
Creating the Enterprise-Class Tablet Environment by BlackBerry
December 2011 - (Free Research) Discover more information about how tablets are affecting the workplace and why enterprises need to implement a tablet strategy for a secure and effective environment.
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