Topics Related to Your Search
Customer Relationship Management (CRM)
|
Customer Service (General)
|
Customer Experience Management (CEM)
|
Application Servers
|
Data Center Management
|
Enterprise Systems Management
|
Customer Interaction Management
|
Virtualization
|
Business Intelligence Solutions
|
Web Servers
1 - 25 of 61 | Next Page
Too many results? Filter by:
All result types
Software
Services & Resellers
Hardware
Research
Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
Cisco IP Phone Features by Global Knowledge
February 10, 2009 - (Free Research) This paper explains various features (Softkeys) available to the phone while in a call state.
Next-gen telecom testing tools evolve for NGN services, IMS networks by Mu Dynamics
April 18, 2011 - (Free Research) This e-guide discusses the convergence of voice, video and data on IP Multimedia Subsystem (IMS) networks and how it is driving the need for testing tools that are up to speed. Find out what key players are doing to keep pace and how integrated platforms may eliminate the need for multiple telecom testing tools and simplify the process.
Maximize the New Features in Microsoft Office Communications Server R2 by Global Knowledge
January 25, 2010 - (Free Research) In February, 2009, Microsoft released their next major release, designated as R2, to their IP PBX product Office Communications Server (OCS) 2007. Several great features and enhancements to Microsoft's existing product make OCS 2007 R2 a significant contender in the Unified Communications (UC) marketplace.
Security Considerations for Cloud-Ready Data Centers by Juniper Networks, Inc.
September 02, 2011 - (Free Research) A network-centric approach to providing security in the data center delivers benefits such as scalability, unified security policy definition and enforcement, visibility into application traffic, and reduced operations overhead.
Changes to the PMBOK® Guide, 4th Edition, and What You Should Know by Global Knowledge
March 13, 2009 - (Free Research) In December 2008, PMI® (Project Management Institute) released the 4th edition version of 'A Guide to the Project Management Body of Knowledge® (PMBOK® Guide)',the Project Management Institute's (PMI's) collection of published “generally recognized good practices” (according to PMI's 4th edition FAQs).
Increasing Operational Efficiency: enabling end-to-end change by CA Technologies.
September 01, 2010 - (Free Research) Development and change within the IT infrastructure can be a very demanding and frustrating task. Access this exclusive resource now to learn the value of an automated and centralized end-to-end change management application.
S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.
HP Network Automation -- Improved Network Change, Configuration and Management by Hewlett-Packard Company
February 04, 2011 - (Free Research) HP Network Automation software automates network change, configuration, and compliance management. You can reduce costs and administration time required to manage change and configurations of the network while ensuring compliance in a stable and secure environment. View this video to learn more.
How to Save Time and Money Making Your Transition to IPv6 by Cisco Systems, Inc.
October 10, 2011 - (Free Research) This white paper discusses 9 strategies that can save your business time and money while transitioning to IPv6, by slowing the need for replacements and mitigating risks.
Presentation Transcript: What's New in SQL Server 2008 R2 by Dell, Inc., Microsoft and AMD
July 30, 2010 - (Free Research) Considering a move to SQL Server 2008 R2? This presentation transcript outlines the features you absolutely need to know about, with details on changes for BI, virtualization, licensing and more.
Bluewater Power Prepares for Smart Metering with SAP and IBM Solutions by IBM
November 17, 2010 - (Free Research) Bluewater Power implemented a set SAP and IBM solutions to help deal with new regulations and mandates in the energy sector. Read this case study to learn all the benefits Bluewater experienced by choosing this set of SAP and IBM solutions and learn how your organization can experience these same benefits as well.
Windows Server 2008 R2: Top 10 Changes You'll Actually Care About by Dell and Microsoft
November 19, 2009 - (Free Research) Watch this webcast to learn about the top ten most useful advantages of Windows Server 2008 R2. Gain insight into improvements made to Terminal Services and Hyper-V that can provide your organization with increased flexibility.
IBM Brings Enterprise Functionality to Mid-Range Storage by IBM
November 24, 2010 - (Free Research) This analysis discuses IBM's Storwize V7000, which provides the mid-range datacenter with the modular scalability previously reserved for enterprise ones. It enables the datacenter to protect its investments without changing the base platform. With future enhancements, the datacenter can expect an even longer lifefrom this investment.
Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation
April 05, 2010 - (Free Research) Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.
How Cloud Computing Increases The Agility Of Your ERP System by Plex Systems
November 07, 2010 - (Free Research) This paper explains how with a community-driven development approach, enhancements are driven by a community of users, which means the system constantly improves in the exact way a user requires. Continue reading to learn the power of community-driven product enhancement.
E-Book: What's New in Windows Server 2008 and 2008 R2 by Dell, Inc. and Intel
December 04, 2009 - (Free Research) This chapter sample, from the guide Mastering Microsoft Windows Server 2008 R2, co-written by Mark Minasi, Willem Kasdorp as the contributing author and published by Wiley Publishing, summarizes the defining features of Windows Server 2008.
Reinventing the Web Channel to Maximize B2B Sales and Customer Satisfaction by Oracle Corporation
April 26, 2011 - (Free Research) As e-commerce continues to grow, customer expectations for B2B e-commerce are changing rapidly. Business to business (B2B) companies that wish to grow and become more profitable are realizing that the old ways of doing business are insufficient and are investing in e-commerce platforms.
We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.