Customer Relationship Management (CRM) | Application Management and Maintenance | Enterprise Resource Planning (ERP) | Application Lifecycle Management(ALM) | Business Intelligence Solutions | Customer Experience Management (CEM) | Embedded Application Development | Availability, Performance and Problem Management | Enterprise Systems Management | Business Process Management (BPM)

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Reduce Costs & Increase Microsoft SQL Server OLTP Workload Service Levels: PowerEdge 2850 Consolidation to PowerEdge 11th Generation by Dell Inc., Microsoft and AMD April 23, 2010 - (Free Research) Read this white paper for an exploration of how organizations can gain significant performance and cost benefits by upgrading legacy 2-socket servers to new Dell PowerEdge 11th generation 4/2-socket servers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Case for IBM Power7-Based Systems for SAP Enterprise Deployments by IBM May 11, 2010 - (Free Research) SAP environments have grown increasingly broad and diverse. Read this paper to learn how POWER7-based systems offer SAP users an unprecedented opportunity for server consolidation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Executive Brief: Business Case for IBM Power7-Based Systems for SAP Enterprise Deployments by IBM May 28, 2010 - (Free Research) Read this paper for a brief discussion of the latest server consolidation offerings provided by SAP Power7-based systems, which provide an unprecedented opportunity for server consolidation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Successful Manufacturing ERP Selections Are Made: The Top Things to Look for, Look at, and Look beyond When Evaluating an ERP Purchase by IQMS December 2008 - (Free Research) This paper examines the major considerations manufacturers looking to add, upgrade of replace Enterprise Resource Planning (ERP) software should be aware of. By being cognizant of these aspects you'll ensure that you'll be able to select a solution that best fits your needs, both now and in the future. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Get More from Your Existing Interactive Voice Response (IVR) by Raytheon BBN Technologies July 2010 - (Free Research) This paper explores how to reduce agent-handled call volume – by increasing self-service success and by routing more calls to the correct queue and to increase customer satisfaction with the IVR. Continue reading to learn how analyzing customer behavior inside your IVR will reveal fixable obstacles and frustrations that will make a big difference. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating Lead to Cash to Rekindle Profitable Growth: New Economic Order Drives Need for Discipline and Integration by SAP America, Inc. September 2010 - (Free Research) As firms look to the future, they are revisiting core processes, such as lead to cash. Read on to learn how enhancing this vital process can significantly impact what matters in the emerging environment: strong customer relationships and disciplined profitable growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service: Reduce Cost While Maintaining Customer Satisfaction by SAP America, Inc. September 2010 - (Free Research) Leading companies have found that the secret to thriving in an uncertain economy is the combination of customer retention, efficiency, and revenue. Read on to learn how the SAP CRM application will reduce costs and increase revenue while maintaining a high level of customer satisfaction, loyalty, and retention. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Powering Marketing Success by SAP America, Inc. September 2010 - (Free Research) The SAP CRM application allows organizations to do more with less. Read this paper to learn how the application enables you to make the most of your marketing resources, increase marketing accountability, and execute successful marketing initiatives to increase long-term, profitable customer relationships. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FMC Technologies: Gaining Greater Insight into Sales Forecast Data with SAP® CRM by SAP America, Inc. September 2010 - (Free Research) FMC Technologies Inc. of Houston is a leader in oil and gas equipment service. This case study describes how by replacing Siebel software with the SAP CRM application, the company integrated and centralized its forecasting data, enabling managers to make better and faster decisions about supply chain capacity. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Requirements Engineering: The Foundation for More Effective Development of Smarter Products by IBM September 2010 - (Free Research) Without effective requirements engineering practices that keep all your engineering teams (systems, software, electrical/electronic, mechanical), product stakeholders  and your partners/suppliers on the same page, you run the risk of experiencing quality issues in design and development, or worse, product recalls. Watch this webcast for solutions. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

SQL Compatibility in DB2 9.7-- From triggers to object enhancements: A demonstration of the new PL/SQL compatibility features by IBM September 2010 - (Free Research) This article overviews the new PL/SQL compatibility features in IBM DB2 software version 9.7, making it easier to adopt and allowing you to take advantage of its autonomic and high-performance characteristics.  (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Applications Resource Center by Sybase, Inc. June 2010 - (Free Research) Now more than ever, professionals are relying on their mobile devices to work effectively in the field. Here, explore ways to automate sales processes, increase productivity and enhance customer service by taking advantage of SAP Business Suite Applications in the field with Sybase Mobiles Solutions for SAP. Review these resources to learn more. (RESOURCE CENTER) VIEW ABSTRACT | GO TO

How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience by SAP America, Inc. January 2009 - (Free Research) Check out this article to learn how SAP is embracing Web 2.0 opportunities for customer relationship management (CRM), from leveraging social computing to building new Web 2.0-based CRM applications. (JOURNAL ARTICLE) VIEW ABSTRACT | GO TO

The Economics of Software Quality: A Whitepaper on the Financial Impact of Software Testing and How Jinx Can Help Reduce Software Development Costs by Corensic July 2010 - (Free Research) Today software development necessitates a great emphasis on quality. At the same time, the software quality assurance process forces development managers to make tradeoffs between the costs of additional software testing and the expected cost of fixing bugs after they have reached the field. Read this paper for tips on balancing quality and cost. (WHITE PAPER) GO TO WHITE PAPER

IPAM: Preventing Network Downtime by BlueCat Networks August 2010 - (Free Research) This paper outlines the failsafe technologies that BlueCat Networks has incorporated into Proteus and Adonis to protect against wide variety potential failure conditions. Read this paper to find out so much more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Enterprise Application Search (EAS) Is Crucial To Your ERP System by IFS June 2009 - (Free Research) There are plenty of appliances that provide Google-like enterprise search but these tools are no replacement for true enterprise application search. This white paper explains the difference between these technologies and how they can help or harm your company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webcast: IBM, RIM - Mobilizing Business Worldwide by IBM May 2010 - (Free Research) The time for enterprise mobility is now, so don’t miss this opportunity to learn more about IBM Lotus Connections and IBM Lotus Quickr for BlackBerry, how it will benefit your organization and mobilize your business. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

SpringSource tc Server Spring Edition by VMware, Inc. August 2010 - (Free Research) SpringSource tc Server eliminates JEE cost and complexity. This lightweight server blends 100% Tomcat compatibility with operational management, advanced diagnostics, mission-critical support, and built-in optimization for virtual and cloud environments.    (TRIAL SOFTWARE) GO TO

The Power of i - IBM 2010 Webcast Series by IBM April 2010 - (Free Research) Join us for the new 2010 Webcast Series, “The Power of i,” sponsored by IBM. You will learn about the latest IBM investments for IBM i clients, including enhancements to IBM Power Systems platforms and the IBM i operating environment.  (WEBCAST) GO TO WEBCAST

HP Mission Critical Services Enhancement for SAP Environments by Hewlett-Packard Company July 2010 - (Free Research) SAP solutions are business-critical, requiring high levels of availability, performance and support services. HP's Mission Critical Services Enhancement for SAP Environments proactively address performance and availability issues, benefiting from a single point of accountability for all support requirements. Read this paper for more details. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

11i to R12 - Got a Report Migration Strategy? by Noetix Corporation April 2010 - (Free Research) The jury's no longer out - upgrading to Release 12 wreaks havoc on your existing reports. Significant application changes introduced in Oracle E-Business Suite Release 12 are breaking reports critical to daily operations. View this webcast and learn how to mitigate the risk of broken reports and lower the cost of maintenance. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Total Economic Impact™ Of CA Wily Application Performance Management by CA Technologies. June 2009 - (Free Research) This study examine the total economic impact and potential return on investment (ROI) that enterprises may realize by deploying CA Wily Application Performance Management (APM). Read this report for a discussion of the key findings. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

JN Data Improves End-User Services through More Effective Web Application Management by CA Technologies. February 2009 - (Free Research) Read this paper to learn how using the CA Wily Application Performance Management (APM) solution consisting of CA Wily Introscope® and CA Wily Customer Experience Manager™, JN Data better manages Web applications through faster diagnosis of problem root causes in its customers’ heterogeneous environments. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Best Practices for Implementing Automated Functional Testing by Hewlett-Packard Company April 2007 - (Free Research) By automating functional testing, you can take major steps forward to improve automated business processes. Your development and QA teams can increase the speed and accuracy, and your IT department can achieve a higher ROI from software projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting Reports When Migrating to Oracle E-Business Suite Release 12 by Noetix Corporation January 2009 - (Free Research) Oracle E-Business Suite Release 12 contains powerful new technology with geared to facilitate the global management of enterprises with diverse units. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

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