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The Butterfly Effect on Data Quality: How small data quality issues can lead to big consequences by Talend

August 01, 2011 - (Free Research) This white paper explores the butterfly effect of poor data quality on CRM, ERP, billing, data warehouse, and other enterprise systems.

(WHITE PAPER)

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CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.

(ESSENTIAL GUIDE)

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Using Advanced Analytics to Gain Insights into Your Revenue Stream by SAP America, Inc.

February 20, 2009 - (Free Research) This CustomerCentric Selling® research can help organizations analyze their sales and marketing processes to gain insights more quickly and accelerate business performance.

(WHITE PAPER)

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Choosing the Correct Hypervisor: A Critical Decision by Global Knowledge

June 29, 2011 - (Free Research) Hypervisor technology enhances the benefits of virtualization, but choosing the right technology can prove difficult for even the most experienced professional. Read this white paper for an exclusive analysis of the major factors influencing hypervisor selection.

(WHITE PAPER)

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Netflights.com uses Tealeaf in the call center to help generate 20% of all revenue by Tealeaf

November 04, 2010 - (Free Research) To better differentiate in a highly competitive environment, Netflights.com decided that improving customer experience for its website, needed to be a key strategic initiative. This paper describes how Netflights.com leveraged Tealeaf for unprecedented visibility into their online channel, dramatically improving customer service and as a result.

(CASE STUDY)

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Oracle Business Intelligence Applications Overview by Oracle Corporation

January 22, 2011 - (Free Research) This paper explains how Oracle Business Intelligence (BI) Applications are complete, prebuilt BI solutions that deliver intuitive, role-based intelligence for everyone in an organization - from front line employees to senior management - that enable better decisions, actions, and business processes.

(WHITE PAPER)

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Mitigating the Risks of Email Outages by Mimecast

June 23, 2011 - (Free Research) Email is the dominant mode of enterprise communication, so even a brief outage can have a serious impact on customer relationships and, most importantly, revenue streams. Take a look at this expert resource for a detailed analysis of the challenges facing email continuity.

(WHITE PAPER)

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Case Study: Orlando Magic Score a Performance Slam Dunk with Dell Compellent SAN by Dell Compellent

May 09, 2011 - (Free Research) To support these data-intensive applications, the Orlando Magic needed a storage area network (SAN) with I/O performance fast enough to play and stream both standard and high-definition (HD) video. Read this case study to see their solution.

(CASE STUDY)

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The Social Sales Revolution by Salesforce.com

February 06, 2012 - (Free Research) This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a global manufacturer who is taking orders on Facebook, and a storage saleswoman who used Twitter and other tools to exceed her quota by 200%.

(EBOOK)

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Delivering Insight to Action with Oracle Business Intelligence Enterprise Edition 11g by Oracle Corporation

October 19, 2010 - (Free Research) Watch this product demo as it illustrates a typical problem-solving process that can be served by a BI solution that incorporates a deeper level of timely business intel to drive the best possible business-improving decisions.

(PRESENTATION)

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Next-gen telecom testing tools evolve for NGN services, IMS networks by Mu Dynamics

April 18, 2011 - (Free Research) This e-guide discusses the convergence of voice, video and data on IP Multimedia Subsystem (IMS) networks and how it is driving the need for testing tools that are up to speed. Find out what key players are doing to keep pace and how integrated platforms may eliminate the need for multiple telecom testing tools and simplify the process.

(EGUIDE)

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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.

(HARDWARE PRODUCT)

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Maximizing the Benefits of Virtualization with Dell and Citrix by Dell | EqualLogic

December 2008 - (Free Research) Join us for this live eSeminar to learn important considerations in your virtualized server and storage environments.

(WEBCAST)

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Simple, Affordable Disaster Recovery Automation in the Virtualized IT Datacenter by Dell | EqualLogic

December 2008 - (Free Research) Virtualized iSCSI SANs are increasingly being chosen for virtual data center deployments because they help simplify storage management and help overcome performance, scalability and cost barriers of traditional SAN architectures.

(WEBCAST)

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