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Your search for keyword: B2B Commercial Superior returned 14 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Reinventing the Web Channel to Maximize B2B Sales and Customer Satisfaction by Oracle Corporation
April 26, 2011 - (Free Research) As e-commerce continues to grow, customer expectations for B2B e-commerce are changing rapidly. Business to business (B2B) companies that wish to grow and become more profitable are realizing that the old ways of doing business are insufficient and are investing in e-commerce platforms.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

B2B Benchmark Assessment for B2B Services Sector by IBM
January 30, 2012 - (Free Research) Take the time now and find out how your organization's sales processes to configure, price and quote complex business-to-business (B2B) offers ranks against the market leaders in the B2B services, communications, software, IT services and B2B advertising sectors.
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Becoming Customer Driven - Enabling Distributed B2B Order Management by IBM
January 30, 2012 - (Free Research) This brief white paper focuses on the unique order management of B2B commerce, outlining the requirements for distributed order management as a new business requirement and sharing the experiences of Dal-Tile as they implement an end-to-end distributed order management solution from IBM.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service. Smarter. Thriving in the age of the empowered customer by IBM
January 30, 2012 - (Free Research) In this white paper, learn all about IBM's smarter commerce approach, which considers the entirety of the business-to-business (B2B) and business-to-consumer (B2C) experience. Read on and gain insight into how you can separate yourself from the competition by offering outstanding customer care in the days, months and even years after a sale.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM
March 31, 2011 - (Free Research) In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C).
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

The Customer Experience Edge by SAP America, Inc.
July 25, 2011 - (Free Research) Getting the right mix of quality service, engagement and communication is difficult, and it's not uncommon for an organization's customer service score to fall short of the experience they believe they are providing. This e-book preview excerpt delves into the finer details of providing a quality customer experience.
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The Forrester Wave™: Enterprise Service Bus, Q2 2011 Software AG, Tibco Software, Oracle, And Progress Software Lead The Way by Progress Software
April 25, 2011 - (Free Research) Forrester Research conducted briefings and demonstration reviews with five commercial and four open source enterprise service bus (ESB) product vendors and evaluated their capabilities in each of the five following functional categories: architecture, connection, mediation, orchestration, and change and control.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The 10 worst practices for Technical Support and how to overcome them by NTR Global
November 17, 2011 - (Free Research) Delivering superior service and support is more important than ever as companies strive to differentiate themselves from the competition. In many organizations, service quality is governed by self-harming "worst practices" instead of productive best practices. Learn what these practices are and how to avoid them.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Re-Hosting Mainframe Applications Dramatically Increases Business Performance   by HP
October 11, 2011 - (Free Research) Watch this brief video about the Cedacri Group’s mainframe modernization experience  to learn about the cost and performance advantages of a re-hosting strategy as well as how to ensure its success.
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Accelerate Sales with Electronic Signature Technology by DocuSign, Inc.
January 16, 2012 - (Free Research) Access this brief white paper now to learn how to implement electronic signatures into your sales department for speedier closes.
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CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com
October 05, 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.
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Bloomberg BusinessWeek - How To Achieve a Great and Profitable Customer Experience by SAP America, Inc.
March 23, 2011 - (Free Research) Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts. (Bloomberg Businessweek Research Services, 2011)
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Case Study: Sling Media - A Better Customer Experience with Integrated Support by LogMeIn, Inc.
January 20, 2012 - (Free Research) Learn about a leading on-demand remote support product that is easy to use and secure with cost-effective service delivery.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Manage data more effectively through Advanced Compression with Oracle Database 11g Release 2 by Oracle Corporation UK Ltd
September 30, 2009 - (Free Research) Learn more about how Oracle Advanced Compression can help you reduce the disk space and costs of managing large data volumes.
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