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Gartner: A perspective on Android 2.2 for the enterprise by ComputerWeekly.com September 23, 2010 - (Free Research) With the announcement of Android 2.2, code named "Froyo," Google targets the enterprisemarket for the first time. This release has features to enable devices that can be grantedsupport under the "appliance level" of the Gartner Managed Diversity Framework. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC: Is Oracle the "Apple" for the Enterprise? by Oracle Corporation September 29, 2011 - (Free Research) This IDC Event Flash presents the highlights of the Oracle OpenWorld event held in Beijing on December 13-15, 2010. It explores the comparison to Apple that Oracle's integrated software/hardware, performance focus and higher price point are eliciting. The paper also discusses Oracle's role in the current and future market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top Ten Considerations When Evaluating Unified Communications Solutions - Learn the top solution differentiators to look for before deciding by Cisco Systems, Inc. August 02, 2011 - (Free Research) This paper breaks down ten areas to consider when evaluating an upgrade of your unified communications solution. (WEBCAST) GO TO WEBCAST

77 Features For Windows 7 That Every IT Professional Should Know About by Global Knowledge April 21, 2010 - (Free Research) Listed in this whitepaper are 77 Windows 7 features that're in the form of quick tips, tricks and some in the form of detailed explanations. You'll be able to use this paper as a reference to the enormous enhancements built into Windows 7. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Experience Exchange E-Zine Issue 2 by SearchCRM January 31, 2012 - (Free Research) This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies. (EZINE) VIEW ABSTRACT | GO TO

Experts say CEM technology can build single view of customer by Infor CRM January 24, 2012 - (Free Research) This tip guide from our editorial team features an article on overcoming single-view issues and how customer experience management (CEM) technologies are a valuable tool for this problem. (EGUIDE) VIEW ABSTRACT | GO TO

What's your Customer Experience Advantage? by SAP America, Inc. March 23, 2011 - (Free Research) SAP Insider Article covering new SAP CRM innovations which help companies empower their employees, substantially improve the customer experience, and thereby achieve a competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Sheds Light on Tommy Bahama Customers by Infor CRM January 16, 2012 - (Free Research) Read this brief article to discover how this growing retail chain of "island fashion" utilizes their loyal customers and their information to keep their business going through the recession and beyond. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SQL Server 2008 Upgrade Series: Performance by Dell, Inc. and Intel November 20, 2009 - (Free Research) This article explores ways in which small and mid-sized businesses can improve the performance of their databases - and their businesses - by upgrading to SQL Server 2008. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

SearchDataBackup VMware Backup Tutorial by Quantum Corporation August 01, 2009 - (Free Research) Virtual server backup is a known pain point among backup administrators. In our tutorial, learn all about VMware backup with this collection of articles on VMware backup and restore, VMware Consolidated Backup, Virtual Desktop Infrastructure and more. (EGUIDE) VIEW ABSTRACT | GO TO

How to retain customer loyalty in the competitive retail market by Infor CRM January 16, 2012 - (Free Research) Read this now to learn how single-view software could enhance your customer relationship interactions with more insightful data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global Threat Report December 2011 by ESET January 26, 2012 - (Free Research) Stay informed about the most important cybersecurity issues facing the IT community today. This special December 2011 Global threat report offers a review of what we’ve seen throughout the year, including the essential Top Ten Threats lists of 2011. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience by SAP America, Inc. January 01, 2009 - (Free Research) Check out this article to learn how SAP is embracing Web 2.0 opportunities for customer relationship management (CRM), from leveraging social computing to building new Web 2.0-based CRM applications. (JOURNAL ARTICLE) VIEW ABSTRACT | GO TO

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