Customer Relationship Management (CRM) | Mobile Device Management | Wireless Technologies and Mobile Computing | Business Intelligence Solutions | Telephony/ CTI/ VOIP | Call Center Management | Contact Center Management | Industrial Mobile Computing/ Rugged Handhelds | Automatic Call Distribution ACD | Data Center Management

Search Results		1 - 25 of 61 | Next Page
Too many results? Filter by:	All result types Software Services & Resellers Hardware Research

Economist Intelligence Unit: A New Mandate for IT by SAP America, Inc. April 01, 2007 - (Free Research) Learn more about the changing role of IT in business. This report includes research targeted towards senior executives responsible for managing and deploying information technology in pursuit of business objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP® BusinessObjects™ Data Services: One Product For Data Quality and Data Integration by SAP America, Inc. June 02, 2009 - (Free Research) Introducing SAP® BusinessObjects™ Data Services breakthrough technology software for the enterprise information management market. The software unifies our leading data-quality and integration solutions - helping your organization to move, transform, and improve virtually any type of data anywhere, at any frequency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Key Factors to Consider During a Salesforce CRM Merge by Bluewolf May 06, 2010 - (Free Research) For Salesforce CRM customers, organizational changes might necessitate the consolidation of multiple instances, also called an ‘org merge.’ This paper will describe why and when companies need an org merge and best practices for ensuring a successful merge. Continue reading to learn the key factors to consider during a Salesforce CRM merge. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Power of i - IBM 2010 Webcast Series by IBM April 15, 2010 - (Free Research) Join us for the new 2010 Webcast Series, “The Power of i,” sponsored by IBM. You will learn about the latest IBM investments for IBM i clients, including enhancements to IBM Power Systems platforms and the IBM i operating environment.  (WEBCAST) GO TO WEBCAST

E-Guide: Today's Data Centers: Trends in Power Usage, Virtualization, and More by Dell, Inc. and Intel December 09, 2009 - (Free Research) In this Expert E-Guide, brought to you by SearchDataCenter.com and Dell, you will discover the most prominent trends in today's data centers, including power usage, virtualization implementation, and much more. (EGUIDE) VIEW ABSTRACT | GO TO

UC2 Software: Reduce Cost and Unleash Collaborative Power by IBM June 19, 2009 - (Free Research) Don't miss some exciting announcements and demonstrations that feature the squared of UC2 where the real power is when your users can easily just get things done because your tools like Lotus Sametime, Lotus Notes, Lotus Connections and business applications are connected together. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Live Help: The Power of Click to Call and Click to Chat: Why Business Must Offer Live Voice and Text Chat Assistance to Drive Online Sales by Art Technology Group (ATG) June 07, 2010 - (Free Research) This paper explores the role that voice and chat play in an effective live help offering, and examines how the two technologies offer the most revenue and loyalty benefits for companies that are serious about maximizing the return on their online channel investments. Continue reading to learn how these two technologies can drive online sales. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Choosing the Best CRM for Your Organization by Oracle Corporation September 2007 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating and Managing Data Using Solid State Drives by Pillar Data Systems May 2010 - (Free Research) Recent advancements in flash technology have allowed more affordable flash-based solid state drives (SSDs) to be considered for production use. SSDs are now being used in everything from laptops to enterprise-class storage devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Harness Enterprise Data with SQL Server® 2008 R2 and New Intel® Xeon® Processors by Intel May 2010 - (Free Research) This paper describes game-changing innovations in SQL Server® 2008 R2, including self-service business intelligence (BI), server manageability, complex event processing (CEP), and Master Data Services.  (WHITE PAPER) GO TO WHITE PAPER

Protecting Reports When Migrating to Oracle E-Business Suite Release 12 by Noetix Corporation January 2009 - (Free Research) Oracle E-Business Suite Release 12 contains powerful new technology with geared to facilitate the global management of enterprises with diverse units. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Reduce Costs & Increase Microsoft SQL Server OLTP Workload Service Levels: PowerEdge 2850 Consolidation to PowerEdge 11th Generation by Dell Inc., Microsoft and AMD April 2010 - (Free Research) Read this white paper for an exploration of how organizations can gain significant performance and cost benefits by upgrading legacy 2-socket servers to new Dell PowerEdge 11th generation 4/2-socket servers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Emprise™ 7000 Storage Family – Virtual SAN systems that deliver maximum reliability, scalability, and value by Xiotech Corporation June 2010 - (Free Research) Xiotech’s Emprise 7000 family of storage area network (SAN) solutions is based on Xiotech’s patented Intelligent Storage Element (ISE™) technology and proven virtualized, distributed cluster architecture. Read this white paper now to learn about the Emprise 7000 family in detail and the many benefits available. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Connect and Empower Mobile Salespeople by Oracle Corporation June 2009 - (Free Research) Read this free white paper to see how mobile CRM will give your sales team a winning record on the road. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization: Taking the Fast Track to Business Efficiency by Dell, Inc. September 2009 - (Free Research) IT belt-tightening is geared toward saving money - but you can achieve the same goal by boosting business efficiency. Virtualization is the secret to this strategy. Read this paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM+: An Innovative Approach to Agile Solution Development by Pivotal CRM, a CDC Software solution April 2010 - (Free Research) Read this paper to learn about the CRM+ approach and how it can give companies a much-needed third option for developing applications that support extensive enterprise business processes and enable ongoing agility. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Value of Pervasive BI by SAP America, Inc. February 2010 - (Free Research) This Aberdeen Analyst Insight draws on three discrete data sets in order to examine the business value of making access to BI more pervasive across the enterprise. The data shows that users taking such an approach have overcome a number of organizational challenges in order to drive significant business performance enhancements. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Faster PHP Through Java by Caucho Technology March 2009 - (Free Research) Using benchmarks and code samples throughout to anchor the discussion, this paper explores how Quercus - Caucho's Java implementation of PHP - can perform faster than the standard Apache-based PHP both in synthetic benchmarks and real-world applications. The results are quite impressive. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Windows Server 2008 R2 - Top 10 Changes You'll Actually Care About by Dell and Microsoft December 2009 - (Free Research) This presentation transcript will discuss the top ten most useful advantages of Windows Server 2008 R2. Gain insight into improvements made to Terminal Services and Hyper-V that can provide your organization with increased flexibility. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Podcast: Windows Server 2008 R2: Top 10 Changes You'll Actually Care About by Dell and Microsoft November 2009 - (Free Research) Listen to this podcast to learn about the top ten most useful advantages of Windows Server 2008 R2. Gain insight into improvements made to Terminal Services and Hyper-V that can provide your organization with increased flexibility. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Windows Server 2008 R2: Top 10 Changes You'll Actually Care About by Dell and Microsoft November 2009 - (Free Research) Watch this webcast to learn about the top ten most useful advantages of Windows Server 2008 R2. Gain insight into improvements made to Terminal Services and Hyper-V that can provide your organization with increased flexibility. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Retail’s Mobility Imperative: A Measured Approach to the Emerging Channel by BlackBerry July 2010 - (Free Research) This study examines what's driving retailers' mobile strategies, where they're focusing their time and money, and how they plan to measure their performance. In addition, view results of an exclusive survey of more than 300 executives at top U.S. retailers. Continue reading to learn more! (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

E-Book: The Executive’s Guide to Contact Center Technology Planning by inContact May 2010 - (Free Research) In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology. (EBOOK) VIEW ABSTRACT | GO TO

E-Book: The Next Revolution: Cloud Computing - Top reasons why more and more companies are turning to cloud-based call center software to improve their bottom line by inContact May 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels. (EBOOK) VIEW ABSTRACT | GO TO

How to Get More from Your Existing Interactive Voice Response (IVR) by Raytheon BBN Technologies July 2010 - (Free Research) This paper explores how to reduce agent-handled call volume – by increasing self-service success and by routing more calls to the correct queue and to increase customer satisfaction with the IVR. Continue reading to learn how analyzing customer behavior inside your IVR will reveal fixable obstacles and frustrations that will make a big difference. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 25 of 61 | Next Page

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.